The Ridge Hotel & Apartments

We had an amazing stay at The Ridge. Staff were super friendly and helpful (special shout out to Dimi, Elli, Liv and the rest of the restaurant crew and chef). And thanks to James for shuttling us around when needed. |Easy dining at The Antler within the Hotel, good breakfast with great coffee, and a relaxing lounge/bar area where we quickly met some super nice guests. Easy 5min walk to the lift each day. Close to Rhythm Ski Hire and a lovely Onsen if you’re so inclined. |Room was clean with lovely view.

A lovely quiet oasis close to the Happo One lifts as well as being on the bus route to all of the ski slopes. Where as Hakuba dinner reservations are very difficult to get during the ski season, it was never a problem to book in at the Ridge. The best point of our stay was the exceptional service from everyone who worked there to make our stay better. Masae Takahashi went out of her way to help us find options to forward our oversize luggage. We will be back.

We stayed at The Ridge for our week in Hakuba for the snow season and can only speak highly for the team, the hotel and their service! Nice and quiet location, with great access to Rhythm across the road for gear hire and a short walk to the slopes at Kokusai & Happo, and the main bus stop. Massive shout out to James for his welcome and hospitality; picking us up from the train station and letting us hitch a ride from the bus terminal back to the hotel. Thank you so much!

Of all the places we stayed in Japan this was our favourite. Pei and her team went above and beyond from start to finish; transfers, organising a car rental, discount for ski gear rental and great breakfasts. The rooms are nice and big, plenty of space for storage and clothes hangers and incredible Mountain View. There is complimentary washing facilities and drying room for snow gear. Couldn’t recommend this place more and will be back in the future!

This is our 4th time coming to the Ridge and it was awesome. The place is stunning and from an accommodation perspective the rooms and beds were super comfortable. The buffet was delicious and sets you up for a great day skiing or just taking in the local eateries. There are many great amenities such as ski locker area and a laundry. The staff were are so friendly that they drive you to dinner and suggest where you should have dinner. The games room is a great place for the kids to go and chill out and play games. The antlers restaurant is very convenient as well. Overall the ridge is a amazing place and a place we always enjoy returning.

The staff at the Ridge were the best & so helpful during our week long stay there in mid January. We were 2 families travelling together & had booked the 4 bed apartment. Unfortunately one of the children was sick & Nadia & her staff were wonderful, organising medical help, driving the child & his parent to the local doctor & looking after all of us so well by organising ski/ boarding lessons for our group of 8, dinner reservations & supermarket runs. We had dinner in the restaurant 3 times & ate hearty cooked breakfasts every morning before heading out for a day of skiing/ boarding. Our apartment was warm & comfortable with 2 bathrooms & toilets, a full kitchen, laundry & lounge area & comfortable beds. We could walk to the Happone Skifield from the hotel & also catch the free shuttle bus a 2 min walk from the hotel. The ski locker & drying room were located in the basement & the best part was at the end of our stay, our ski rental equipment was picked up by the rental company. It was all so easy & we would not hesitate to come back & stay at the Ridge if we are staying in Hakuba.

Perfect location only a short walk to Kokusai lift where you could ski and snowboard. The rooms were very luxe and spacious. Decent breakfast every morning. The service by the staff was amazing. They would organise bookings for dinners, onsans, and lifts. Thankyou so much Yori for driving us down with our luggage to the bus terminal. Would recommend anybody to stay here and we will be returning!

Spent 6 nights at the Ridge over Chinese new year and had a fantastic stay. Stayed in room 206, a standard hotel room, which was the only room available when we booked six months earlier. The room was great, larger than we expected and better than the pictures on the webpage. Bed was very comfortable and there was plenty of storage. The underground ski storage area and drying room was great. Although we had planned to eat out in other locations during our stay we really enjoyed the restaurant and had dinner there three nights in a row (that bread and butter pudding desert was just so good!!!). The location of the hotel opposite the ski shuttle bus and Rhythm Snow Sport (for ski hire) is perfect. The walk to ski slops is not to far either (5-10 minutes in ski boots). The best thing about the hotel were the staff, the front desk manager (thanks Nadia :) )and her team were great in helping organise things, were friendly and helpful and the free trips to the super market were really great. Wait and bar staff were really friendly. Have just booked for next year and really looking forward to staying at the Ridge again.