The Ritz-Carlton, Baku

Let me start by saying that this hotel was perfect. From the beautiful spacious room to the smallest details, everything exceeded my expectations. The service was excellent and the staff gracious and always attentive. The hotel was elegant and inviting and we loved it so much. They even had a traditional tea with dessert every day in the main lobby that was delicious. They let me check out late on the last day of my trip. The breakfast buffet was a must and not to be missed. This was probably the best hotel in all of Baku!!!!!!

Incredible hotel and the staff is top notch! They are very eager to help with any request. The rooms are very spacious and the AC keeps the room nice and cold. Breakfast is incredible! I was not a fan of the cigar bar but to each their own. It’s a great business hotel! Very highly recommended!

Came here exclusively for the spa as I was staying in another hotel and let me tell you it was PERFECTION. The staff are extremely professional, friendly, and welcoming. The massage therapists were very knowledgeable and very accommodating to all our needs. The spa is very clean, aesthetically pleasing, calming, and exactly what you need and expect from the Ritz. Thank you to the spa team!

I had an absolutely wonderful experience at The Ritz-Carlton, Baku. The interior is truly stunning, elegant, luxurious, and thoughtfully designed to perfection. The service was exceptional, with every detail taken care of to make the evening memorable. A special mention goes to Rasool, whose professionalism, warmth, and attention to detail made the experience even more delightful. Everything here speaks of class and comfort, making it one of the finest places in Baku. I would highly recommend everyone to visit, it’s not just a dinner, it’s an experience worth every penny. Truly impressive!

I recently spent a week at The Ritz-Carlton, Baku, and words still fall short. This wasn’t just a stay—it was an experience of elegance, kindness, and true hospitality. Everything in the hotel felt quirky clean, squirky clean—like the building had been freshly constructed just for us. Every corner, every corridor sparkled with freshness and precision. The design is world-class, but what truly stands out is the soul of the place. The breakfast? Impeccable. The chef didn’t just serve food—he offered kindness on a plate. He generously accommodated our requests, including preparing delicious Indian meals, which meant the world to us while traveling with kids. Speaking of which—we were with four children, and not once did we feel awkward requesting anything for them. In fact, the hotel treated our kids as if they were part of their own family. From providing drawing supplies to making them feel completely at home, they won our hearts in every way. The amenities are top-tier—but even more impressive is how approachable everything and everyone felt. The front desk staff were flawless, always smiling, always helpful. And let’s talk about that lavish grand piano in the lobby—every evening, a professional pianist would grace the space, transforming the mood into something magical. Even the valet service was smooth and sincere. Not a single staff member had that ‘tip-hungry’ face—a rare and refreshing change. Everyone was genuinely hospitable, not transactional. The guest crowd was upscale, the atmosphere sophisticated, yet warm and unpretentious. There’s honestly so much more I want to say, but if you truly want to understand luxury at its finest, just book a stay at Ritz-Carlton, Baku. It’s not a hotel. It’s a benchmark.

We had an absolutely exceptional stay at The Ritz-Carlton Baku. From the moment we arrived, the service was nothing short of outstanding. A heartfelt thank you to Chingiz and Rafael, who went above and beyond to ensure every detail was perfect. Their warm hospitality and attention to detail truly elevated our experience. The room was beautifully appointed, spacious, and very well-prepared — especially the thoughtful touches arranged for our daughter, including a lovely tent setup and fun surprises that made her feel so special. It’s rare to see such genuine care for even the smallest guests. The service throughout the hotel was flawless, and the entire staff exuded professionalism and warmth. We also thoroughly enjoyed the hotel’s restaurant — both the food and the atmosphere were outstanding. This property sets a new standard for hospitality, and I can confidently say it’s one of the finest hotel experiences we’ve had. Looking forward to our next visit.

Service is exceptional. One of the best hotels Ive stayed in terms of service. Every staff is very nice and attentive. Room is spacious love the washroom. The location is not good. Far away from everything and traffic is heavy.

One of the best experiences staying in a hotel abroad. The welcome drink is so mouth watering - i literally asked for 1 shot every day from the reception. Very courteous and helpful staff though sometimes the language becomes a little challenging but manageable. Pool is good.