The Ritz-Carlton, Baku

I recently spent a week at The Ritz-Carlton, Baku, and words still fall short. This wasn’t just a stay—it was an experience of elegance, kindness, and true hospitality. Everything in the hotel felt quirky clean, squirky clean—like the building had been freshly constructed just for us. Every corner, every corridor sparkled with freshness and precision. The design is world-class, but what truly stands out is the soul of the place. The breakfast? Impeccable. The chef didn’t just serve food—he offered kindness on a plate. He generously accommodated our requests, including preparing delicious Indian meals, which meant the world to us while traveling with kids. Speaking of which—we were with four children, and not once did we feel awkward requesting anything for them. In fact, the hotel treated our kids as if they were part of their own family. From providing drawing supplies to making them feel completely at home, they won our hearts in every way. The amenities are top-tier—but even more impressive is how approachable everything and everyone felt. The front desk staff were flawless, always smiling, always helpful. And let’s talk about that lavish grand piano in the lobby—every evening, a professional pianist would grace the space, transforming the mood into something magical. Even the valet service was smooth and sincere. Not a single staff member had that ‘tip-hungry’ face—a rare and refreshing change. Everyone was genuinely hospitable, not transactional. The guest crowd was upscale, the atmosphere sophisticated, yet warm and unpretentious. There’s honestly so much more I want to say, but if you truly want to understand luxury at its finest, just book a stay at Ritz-Carlton, Baku. It’s not a hotel. It’s a benchmark.

We had an absolutely exceptional stay at The Ritz-Carlton Baku. From the moment we arrived, the service was nothing short of outstanding. A heartfelt thank you to Chingiz and Rafael, who went above and beyond to ensure every detail was perfect. Their warm hospitality and attention to detail truly elevated our experience. The room was beautifully appointed, spacious, and very well-prepared — especially the thoughtful touches arranged for our daughter, including a lovely tent setup and fun surprises that made her feel so special. It’s rare to see such genuine care for even the smallest guests. The service throughout the hotel was flawless, and the entire staff exuded professionalism and warmth. We also thoroughly enjoyed the hotel’s restaurant — both the food and the atmosphere were outstanding. This property sets a new standard for hospitality, and I can confidently say it’s one of the finest hotel experiences we’ve had. Looking forward to our next visit.

Service is exceptional. One of the best hotels Ive stayed in terms of service. Every staff is very nice and attentive. Room is spacious love the washroom. The location is not good. Far away from everything and traffic is heavy.

One of the best experiences staying in a hotel abroad. The welcome drink is so mouth watering - i literally asked for 1 shot every day from the reception. Very courteous and helpful staff though sometimes the language becomes a little challenging but manageable. Pool is good.

I had an incredible stay at The Ritz-Carlton in Baku. The hotel is beautiful, with spacious rooms and top-notch service. The staff was exceptional, everyone was incredibly friendly, professional, and always willing to help. The spa is fantastic, and the breakfast was outstanding, with a wide variety of options that easily accommodated different dietary needs. Truly one of the best Ritz-Carlton experiences I’ve had. Highly recommend!

⭐⭐⭐⭐⭐ I had a wonderful experience at The Ritz-Carlton Baku, and I want to especially highlight the exceptional service provided by Sahil at the front desk. From the moment I arrived, he was extremely welcoming, professional, and helpful. He went above and beyond to ensure that everything was smooth and comfortable during my stay. His kind attitude and attention to detail truly reflect the high standards of the Ritz-Carlton brand. Thank you, Sahil, for your outstanding hospitality — you made my visit even more memorable!

I had an incredible stay at The Ritz-Carlton, Baku. The hotel itself is beautiful, luxurious, and extremely comfortable, but what truly made the experience outstanding was the staff. A special mention to Mr. Anar Agayev at the concierge desk—he was super polite, very professional, and incredibly helpful throughout my stay. He went above and beyond to assist with all my questions and needs, making everything smooth and effortless. His warm attitude and exceptional service really added a personal touch to the visit. Overall, I highly recommend The Ritz-Carlton, Baku for anyone visiting the city. Amazing property, excellent service, and wonderful staff who make you feel truly welcome. Thank you for an unforgettable experience!

It was one of the best experiences I have ever had in my life, we had a great time during the stay, team of the hotel and a service that was beyond great, thank you very much. They were very caring and concerned, they made a lot of effort to make us more and more comfortable.Thank you for whole team! BEST SERVICE ❤🎉❤💖❤😍😍😍✨✨✨Appreciated! Highly recommended!