Saina Y.
Google
I stayed at this hotel with my family, and we had a great time. The hotel is well maintained, and the customer service is excellent. We had an issue with the cleanliness of the room; however, the hotel manager, Yana, took care of it promptly and resolved the problem. The rooms were clean and that was the main reason I chose this hotel.
There was live music and a tea ceremony every day at 7 p.m., which was wonderful. Zarina and Afsaneh, who served tea in the lobby, were very friendly. The front desk staff—Hasan, Akbar, Sahil, and Amar, were also very welcoming. Abdullah, another front desk staff member, was especially kind and even gave us a gift to take home.
Overall, we had a great experience at this hotel and will definitely come back whenever we visit Baku.