Slavomir O.
Google
We have stayed in the exquisite hotel for couple of days early in 2026. It is centrally located and has excellent connection to the train stations via a nearby metro station. The welcome service was seamless and pleasant, the reception staff very polite and helpful. Our room was spacious, spotlessly clean and furnished with style. Even though it was on the front side, oriented on a square, the curtains and windows were isolating enough so we could sleep well. Concerning the food, as Budapest is for us one of the culinary capitals of the world, we had only breakfasts in the hotel. The service was professional yet friendly and all things ordered from the menu, such as hot drinks and scrambled eggs etc. were delicious and served to us in no time. As for the breakfast buffet, here less would be more: it is our recommendation to focus on somehow limited choice but of impeccably fresh produce, fruits etc. A small selection of local pastry or cakes would be also welcomed – Hungarian pastry and cakes belong to the top tier in the world. A special mention goes to the little corner in the hotel lobby and in the breakfast area with the Gulf delicacies such as dates, Arabic coffee etc. As this is now one of Al Habtoor hotels, it is understandable, but still, super nice way to highlight the treasures of the home region of the group: well done! Shokran!
We also visited the sauna and hotel pool on the top floor of the hotel. Sauna was clean and properly maintained. If I put aside questionable behavior of some guests of apparently limited culture, the only think missing was a room to rest in peace after taking sauna. I understand that massages and other treatments bring money to the hotel, but at least more sunbeds around the indoor pool would be welcomed.
The check-out was also a very pleasant experience, we were asked for a feedback and honest comments, helped with directions and assisted by staff in storing our baggage until our departure.
To sum it up – the hotel as such is a jewel in the absolute center of Budapest, but it is its staff (international by background, multilingual, very helpful and knowledgeable about hotel and its amenities as well as tourist attractions, events in the city etc.) that gives Al Habtoor Budapest an edge in what is a tough competition in this metropolis. I would like to express my gratitude to all the nice people working in this hotel who gave us an excellent experience. Keep up the great job you are doing – and we are looking forward to be your guests soon!