The Ritz-Carlton Hotel de la Paix, Geneva

I ended our France/Switzerland trip with my two teenagers at the Ritz-Carlton in Geneva, and it turned out to be our favorite stop. From the moment we arrived, the staff went above and beyond. Joan, Yassine, Alexandra, and the entire team at Fred’s Bar made us feel truly welcome. Everyone greeted us by name, and I only wish I remembered everyone’s name so I could thank them all. Their warmth, professionalism, and genuine care was amazing.||The location is excellent, right on the lake and close to plenty of shopping and great restaurants. I especially enjoyed my morning walks along the lake. It was such a peaceful way to start the day.||A couple of small things could have been better: housekeeping didn’t come until 5 p.m., which was later than expected, and we had to call down for our laundry that was scheduled for 6 p.m. delivery. The room setup was a little inconvenient. The bathroom with the sinks and shower was on one side of the room, while the water closet was at the entrance, and it didn’t have a sink.||Even with those minor issues, the service was so outstanding that I would choose this hotel again and again. The staff truly made all the difference.

This was honestly one of the best hotels I’ve ever stayed at. From the moment I arrived, everything exceeded my expectations. The staff were incredibly welcoming and professional, and the concierge service was outstanding — they helped with restaurant bookings, local recommendations, and even transportation. The valet team was always available and quick, making everything smooth and hassle-free. The room was spacious, spotlessly clean, and elegantly furnished. The view from my room was breathtaking — overlooking the Swiss mountains and lake, it felt like something out of a postcard. The room service was excellent and prompt, and the food — whether in-room or at the hotel restaurant — was absolutely delicious. High-quality ingredients, beautiful presentation, and great variety. This hotel made my trip to Switzerland truly special. I can confidently say it was a unique, luxurious, and relaxing experience. I highly recommend it to anyone visiting Switzerland👌🏻

Staying at The Ritz-Carlton Hotel de la Paix, Geneva was an unforgettable experience. From the moment we arrived, the service was flawless — warm, professional, and genuinely attentive without being overbearing. The hotel itself is stunning: beautifully restored with elegant modern touches that respect its historic charm. Our room was spacious, offered breathtaking views over Lake Geneva. The location is perfect — quiet but central, with easy access to the lake, Old Town, and luxury shopping. It’s a peaceful haven right in the heart of Geneva. Highly recommend to anyone looking for a refined and memorable

A good five-star alternative in Geneva - but definitely not without flaws. From the outside, it gives off that “Cartoon Ritz” charm - classic style with a touch of personality. Inside, it’s more traditional and serious. The location is undeniably central, just next to the lake and close to everything. But that central location comes at a cost. Parking and drop-off? A nightmare. There’s almost nowhere to stop, even for a few minutes to pick up or drop off your family. The moment you slow down, people start honking - you’re right in the middle of Geneva’s traffic madness. It’s one of the busiest streets in the city, and it feels like it. The hotel itself is fine, and the staff were professional. But next time, I’ll choose something in a quieter area. There’s luxury, and then there’s peace - and here, you might have to pick one.

Rarely do I write a review in the middle of a stay, but this is warranted. This Ritz Carlton is the smallest in the world but is tops in the world in service. From the moment a driver met me at the Geneva airport to now, everything has been perfect. I was upgraded to a garden suite and while no view of the lake, the view was lovely. Large king bed, wonderful bathroom, good lighting, excellent workspace. My dinner in the bar with Alex (Caesar salad but like a Cobb salad) was perfect. And oh! The old fashioned! You must have it. Upon my arrival greeted by many, including the general manager, Anthony. Directions to shops were helpful. It was a perfect 30 hour stay. I will be back next year!

Today, I had the pleasure of dining at The Living Room Restaurant with my sister Taleen, who is currently an intern there. From the moment we walked in, it was clear this wasn’t just another restaurant visit it was a warm, welcoming experience that made me feel right at home.||The service team was absolutely wonderful. They didn’t miss a single detail and made sure everything was taken care of with a smile. The food came out quickly, fresh, and piping hot, we barely had to wait! Every dish tasted amazing, clearly crafted with care and attention.||A special shout-out to the bartender, who prepared a delicious virgin pina colada for us when he found out we don’t drink alcohol. It was thoughtful touches like this that really made the difference.||What touched me most was seeing how the service and kitchen team treated Taleen not just as a colleague, but as family. That sense of closeness and care extended to us as well, and I left with a full heart and a happy stomach.||This was easily one of the best dining experiences I’ve had. Highly recommend!

An awesome experience from behind to end! The location of the hotel is perfect, close to the lake and the town itself. Remi at the Living Room really made our trip and the rest of the team was fantastic as well. Eating breakfast on the outdoor terrace facing the lake was a real treat as well. Loved our stay here!

Stayed in an upgraded Jr Suite on the 4th Floor as we were here on our Honeymoon and my wife is a Titanium Status member. Great gesture right out of the gate but it went south from there the rest of the stay. ||For a Ritz property the employees are ultra polite which is what one would expect but the delivery behind the BS; terrible. Words don’t fix the issues we had; tools and common sense do. ||Room had major issues with drains; one bathroom sink, soaking tub and shower to a minor degree. Sink flooded the entire bathroom the first day while running the sink for simple toothbrushing and face washing. Reported to the front desk in the am of our first day and when we got back nothing had been done except to cover up the issues. ||We had the head housekeeper, the housekeeper and a manger in the room promising the repairs would be completed the next day. The housekeeper just placed the broken parts back in place as if nothing was wrong. We watched this happen and they didn’t seem fazed by it. ||Four days later the issues were not fixed. We checked out as planned and they told us they were “sorry…”||Also, we had a watch making class on property they could not honor the time on the last day and because of this we left without the class. ||Room services is less than consistent as I ordered the exact same thing three mornings and all days it was delivered differently and different temperatures. If you say you are dining for two it might make sense to bring two sets of silverware and two napkins. Not in this place. You order a decaf cappuccino and a regular and they don’t indicate which is which. It is a guessing game for breakfast!!! Called down and they said “we always put the decaf on the right.” I am supposed to know this? She said we will mark them going forward. What a wonderful idea!!!||Lastly, if you need your car from the valet you should know it is parked a far distance away and|the 20 minutes they quote is laughable. ||Not going to lie; this was a massive disappointment for a hotel of this caliber and reputation. We are not the only ones, BTW as another couple in all Dior was loosing their mind with their own hotel issues this am upon our checkout.

Service par excellence! The Ritz in Geneva is a mirror of its beautiful location: small, opulent and to put it simply, awesome. Wonderful views of lake Geneva and the famous fountain and the location couldn't be better. I mentioned the service.. the concierges were always available and both accommodating and understanding. The bartenders and bell men remembered my name and my drink; in fact I believe everyone remembered my name and there is almost nothing quite as impressive as adherence to a team concept of serving your customers. The Ritz had it down. No they don't have a spa; but they accommodated us with in room massages that were excellent. If you're lucky enough to be there during the "dans la noir" dinner, it's well worth the time and was quite a dining adventure. (And another chance for the team at this hotel to flex their service abilities) During a night out in Geneva, when we couldn't find ice cream, yes we called our friends at the concierge desk who were happy to direct us: there wasn't a thing that the staff at his hotel wasn't available for! I've enjoyed a number of Ritz Carleton hotels around the world but this hotel earned my respect for a wonderful stay.

Despite its perfect location, most heavenly scent (I snagged a diffuser and candle--woohoo!), and beautiful lobby, I can't give it 5 stars purely on the fact that 1) there is no spa, and 2) our room I swear was like 8 feet tall, no more! And we had a suite with a balcony overlooking Lake Geneva! At least there is a gym, but it is small and divided into small sections--so no jumping jacks or crazy speed skating exercises lol!

The Ritz is one of my favorite hotels in Geneva and they didn't disappoint on this trip. I was upgraded to a lakefront junior suite with an amazing view of Lake Geneva and a small terrace (although a bit cold to sit outside for more than a few minutes). Overall, the service was impeccable. I notified the front desk that I would be arriving early in the morning and they were able to accommodate my early checkin which allowed me to have a productive day...while enjoy the view of the lake. I am also grateful to the Ritz for the heads up on the need to get a Swiss vaccination pass in order to enjoy indoor dining in Geneva. I completed the form and received my pass electronically the day I arrived. The only small miss was that the hotel bar/restaurant was short staffed, so there was a bit of a delay in service...but that's par for course everywhere nowadays. I am looking forward to my next stay at the Ritz

Great location , the rooms are very outdated and small. For the Ritz quality this is very tight and very out of style. The service is good tho. Concierge is amazing. Help us all the way. 5 star just for all his effort

Geneva is a place of luxury, with countless five star hotels lining the lake promenade and many, many options. The Ritz is a very respectable option among those, although not the oldest by any means. I can't say that this is an over the top property in the five star range (which most St Regis are), but it is a solid contender for its place. As a Marriott Ambassador elite, the benefits provided by the chain are limited and the hotel does little to compensate for that on their own. There is no breakfast included, upgrades to suite were politely declined despite having availability and there is a general feeling of being like many other guests. The first mishap happened when coming in with luggage, there was nobody at the door to help drag multiple suitcases up a flight of stairs. A very non-5 Star beginning in other words. Checkin is pleasantly done while sitting in cozy chairs, being provided chocolates for tasting, in a beautiful and grand lobby. The elevators are part of the experience, a modified and luxified version of European cage elevator. We were upgraded to a an Lake Front Premium View Room which was quite nice, but I was surprised that it was considered an upgrade. I am terrified to know what the regular rooms look like. The balcony was not really a balcony either, more of French doors with a slight indent. It was a very nicely appointed room, fresh and with a very interesting design that combined the theme of travel, with hotel's traditional elements and contemporary touches. Excellent hot shower and a good size bathroom. The service throughout was very good. Turndown service was performed every night. The restaurant service was excellent. Front desk was always well staffed and helpful. I think overall, this is a great property and likely represents one of the better Ritz hotels around the world. The benefits for Elites are quite limited and that's perhaps the most disappointing thing about Ritz hotels in general and a reason that I don't prefer to stay at them often.

Perfect location. I had the pleasure of staying at the Ritz for 5 nights. All the staff was exactly how you expect from a Ritz Carlton, professional, like-able and helpful. Immediately upon arrival, the bellman by the front door are welcoming with a smile. Everyday I leave the hotel, they do their best to build a report with their guests. The front desk staff were all very gracious and helpful. I was lucky enough to receive a lake view room on the 5th floor. Don't know if you can get a better view of the lakefront. The epitome of Geneva sit outside my balcony. My only issue are the amenities or lack there of. I believe the spa was under construction and the gym was tiny. Overall, I would still highly recommend this hotel due to its proximity to the restaurants and train station, amazing staff and beautiful architecture.

50-stars This hotel experience was unlike no other... Uncle C-note's Yelp Review Disclaimer: There is no way I could afford to stay here or would drop over 6-bills a night.... End of Disclaimer: But here goes. I have gained an abundance of Marriot rewards points over the years and was saving them for a special occasion... Geneva-Switz bitz trip.. Special occasion check! So I blew thru a good chunk of them to bankroll this stay... I expected to get the dirt, or low budge room (due to using my points).. Even my rezzy confirmation said "garden view" (not lake view) so I figured I would show up with a smile and maybe they'd feel sympathetic. No need for any of this. Showed up and was treated like royalty the minute we broke the plane of entering the lobby flo. The Staff was bowing and scraping all over the place. They knew my name, and were expecting me. When ole girl checked me in at the reception it was a very personable experience, as if we were friends... And she was forthcoming with "upgrading" me to the lake view suite with balcony porch.... all that jazz. Expecting the lesser qual garden view room I was tickled and thankful. The room was simply epic. Gigantic bathroom, glassed wall by shower and tub (similar to The High Line Standard - https://www.yelp.com/biz/the-standard-high-line-new-york?hrid=rz_-r70b1bybPuGkjVqtAg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)) so you can look out to the room and see the lake. Super detail orientated everything. It was almost surreal. The following moanin' at continental breakfast we got a "personal visit" from the hotel manager, thanking us for coming, and we had a nice chat about life. It was an exceptional touch. Some other shout outs: -the boys at the bar, were hilarious, entertaining, and very kind people -Kossi is a Boss Player. We were buds at the end of my stay -Pierre who was our guide/host for the complimentary chocolate and wine tasting -the concierge (superb, top-end recommendations on everything...) It's a beautiful hotel, everything from start to finish was absolutely awesome.

This hotel is the epitome of luxury! From a beautiful foyer and chandelier to the decor on the walls, it's extremely pleasing to the eye upon walking in. The rooms are clean and simple but also high quality. The staff also makes sure to go out of there way to offer you anything you need to make your visit superb.

Huge broken finger nail in nuts at the Ritz Carlton I cannot believe this big name hotel has this kind mistake specially in the food it is very disgusting it shows poor quality of food. I'm not coming back. I notifies to the manager. She apologized sincerely with void our bill also inviting us for afternoon tea another time. The manger is the best. But I have to write this cuz my day is ruined with this young French server.

We we're greeted with hot towels and beautiful chocolates. The service staff is 5-star for sure. The hotel is stunning and feels like a castle.

You expect a lot from a Ritz, and this one is Geneva delivers ... what a perfect location, perfect people, perfect room ... just perfect in every way! I can't wait to go back one day .... plus, their restaurant, Fiskebar, might just be the best restaurant in the world! Everyone at the hotel makes you feel special, knows you, calls you by name, and bends over backwards to ensure your stay is perfect .... the location is exactly perfect to walk to restaurants, shopping, sights, and right on the river ... PERFECTO!

As a loyal Marriott user I was thrilled to learn this hotel had changed hands... but I have only been able to get in once! Downside is no breakfast. Upside is it is Marriott with all the Marriott pleasures. Hotel was under renovation and last time I was in Geneva (reviewing a visit in the summer) there was a bit of confusion when they changed the front desk to the side entrance and no one could get out the front door in the AM. But my bad... they did slip letters under the door. I assumed it was my bill:) despite breakfast and renovations, I really enjoyed the place. Umbrellas when it rains, fruit and water in entry. Great service. I'd return if only there was space!

Where to start...this is the most beautiful and warm hotel I have stayed anywhere in Europe. Not only is the property stunning but what makes it special are the lovely people that work around the clock to make your stay amazing. Thank you to everyone at the Ritz for your recommendations on fondue, chocolate and sightseeing. Can't wait to return!

This was one of my mother's favorite hotels in the 1960s, so when we recently came through with cash to spare, we checked in and, on an inexplicable upgrade, were shown to the Princess Grace Suite. Glinda, a lifelong fan of Grace Kelly's movies, was thrilled. Apparently, these rooms were reserved for the Princess' use whenever the demands of the Monocan court grew too onerous. At any rate, the room was huge and wonderful, with spectacular views of the lake and the Jet d'Eau (pictured). The lakefront location, just up from town, could not have been better. The hotel was in the middle of a renovation, but at last report, that is completed. Another place we would live, if we could afford it.

The front desk check in was awesome and location of hotel is great. Other than that I wouldn't stay here. We ordered room service and they never showed up and we had fruit flies in the room. We told the hotel and they did nothing. We had breakfast in hotel and service was poor. For a high end hotel it's not worth it. They promise a lot and deliver very little. The four seasons is just down the street.

This was an unexpectedly lovely hotel we booked last second. It's right across from the lake and the views were fantastic. My favorite thing about the hotel was how they treated my daughter. When they saw her, someone ran up to our room and put a doll and a spread of candy on the bed. She was in hog heaven and jumped wildly on the bed after a few jelly beans! The staff is incredible and downright doting. I would love to stay here again.

This is a newly acquired Ritz Carlton property that was the Le Meridan. Unfortunately everything is under renovation and the higher RC prices do NOT reflect the construction zone you will be staying in. There is NO spa, and the building definitely more than a refurbishment... Like all European hotels so they do NOT have patio door screens. PLEASE do not open the balcony in the evening or your lake front room will be full of mosquitos that will eat you alive all night! Breakfast on the balcony caused more bites.. They do NOT honor platinum status, so no breakfast at this facility... and neither do they have 24 hour valet like most RC. There is NO parking in front of the hotel, so you MUST pay for a parking space at the curb while you check in or get a ticket The front desk service is the worse I have experienced in all my travels in Europe... They speak in French but luckily some Americans waiting in the lobby translated and they were far from professional or nice... So you are going to pay top dollar and get talked about in another language. Americans, may I recommend Le Reserve Hotel and Spa. It is absolutely lovely, better priced (but still pricey) and they provide excellent service with covered valet parking. The one star is because they did provide me a bike to ride and really that is all you need because they are centrally located near all the shops and restaurants. The location is great but the Four Seasons may be a better option at the same price and without the renovations and poor service There is NO All-american breakfast (bacon, eggs, toast or OJ) but you can order a la carte and get a croissant.

Beautiful view of the lake and city. Staff is very knowledgeable and accommodating. Bed was super comfortable. Only challenge was I like it. Wet cold to sleep and the AC would only go down to 19.8. Regardless I had a good night sleep.

The hotel upscale and located in a convenient area of town. The issue is with the very different service we received in the beginning upon arrival and upon leaving. There was an issue with the trip we booked through the hotel to Mont Blanc and we were charged more for an inclusive package that ended up being cancelled in parts. When brought to to their attenuation it irritated them that we would question the upcharge and no adjustments were made. We booked the trip with Lauren, the concierge and although she wasn't able to resolve the issue it was mostly the other two front desk workers who were blatantly rude. Not only that, we were quickly rushed out with no explanation and NO ONE in the front said good bye as our luggage was swept up and unceromoniously pushed aside. The blonde front desk agent who had been more than accommodating in the beginning actually picked up our suitcases and left them in the front to our awe and confusion with no supervision. DISGUSTING AND DISAPPOINTING. I expect more from the Ritz in general and would advise others that customer service in this location is good as long as you don't question their markups.

Great View of the Rolex Store across the Lake

Terrific hotel....terrific staff. Of course you expect this out of Ritz-Carlton but this one hits the mark on every metric. The #1 thing you can't miss...the service. Again, it's typical of RC but this team takes it over the top in a very sincere fashion...it's just a great experience. Location, location, location....you can literally walk about anywhere you need to go in many directions from this spot. Yes, they don't have a pool as some others have stated....they arranged for us to go down the street to a partner luxury hotel pool (for a fee) and that was a great afternoon. The bar ("Fiskebar") is a can't miss visit both before and after dinner...the bartender Michael uses chef skills to make the most incredible drinks and is so friendly. The Concierge team (many folks but certainly Heni, Jonathan, and Laurane in particular) were so kind and truly experts in their field....they make a big difference in one's stay at every turn. The Customer Service team was also helpful....the highlight of that group for us was Klementyna who always went above and beyond in the name of great service. She is truly a professional and dedicated to her role--she really cares and that's refreshing to see. Great spot!