The Ritz-Carlton Hotel de la Paix, Geneva

There are hotels that instantly transform you upon entering the doors and this is one of those rare experiences. We spend w nights here and found it capitulating and well worth returning should our travels take us near the city in the future. Staff was excellent kind courteous and helpful, our room was excellent with a balcony overlooking lake Geneva and the main drive along the lakeshore. The conierge obtained train tickets for us to visit another local town and we were impressed with each and every staff member we came into contact with. We are traveling France for 6 weeks and took the decorum to come over to Geneva and it was an excellent experience. Highly recommend this hotel to travelers looking for excellence.

The hotel is right across the street from Lake Geneva, which affords spectacular views. Just a great location. From the moment we approached the door, the attending staff went to great lengths to make us feel welcome. Every staff member was courteous and helpful. We stayed in a king suite with a Lake view. The room was spotless and tastefully decorated. Even though we spent just one night, I am sure we would have been very comfortable with a lengthy stay. There are two restaurants on site. We dined in one of the restaurants in the hotel. I will post that as a separate review, but in short it was very good.|I can certainly say without hesitation that this was one of the best hotels I have ever stayed in. Definitely a thumbs up for me.

Our recent stay at the Ritz-Carlton Geneva was truly exceptional, standing out among our visits to over 20 Ritz-Carlton properties worldwide. Despite its distinction as the smallest Ritz-Carlton, this hotel offered an intimate and personalized experience that exceeded our expectations.||||Upon arrival, Pauline at the front desk warmly welcomed us and ensured a seamless check-in process. She went above and beyond by arranging a tour of their special suite and surprising us with a delightful breakfast setup the next morning. Pauline’s dedication to ensuring our comfort and satisfaction was unparalleled, making this stay truly memorable.||||Kossi, who assisted with our bags, Alice at the Living Room restaurant, and Aderina at reception all exemplified the Ritz-Carlton’s commitment to exemplary service. Thank you.||||The properties prime location, beautifully designed rooms, and breathtaking views provided such a memorable experience. ||||In conclusion, the Ritz-Carlton Geneva combines exceptional service with elegant charm, creating an unforgettable experience. Every interaction with staff contributed to our memorable stay. We look forward to returning to this hidden gem in Geneva, where personalized hospitality and luxury converge perfectly.

We just returned from a wonderful five night stay. The staff at this hotel was exceptional. Heloise ensured we had the perfect room. We had a stunning view, a huge bathroom, and the most comfortable bed. We loved working with and planning our days with Alexis. He spent so much time with us and even arranged dinners for us at restaurants that were fully booked. We also really enjoyed the breakfast. Get the French toast! Highly recommend! Thank you for everything!

Words can't express how impressed I was with our stay at the Ritz-Carlton Hotel in Geneva. Our family trip (myself, my wife, and our daughter) took us to Geneva for 2 days, and I had booked a stay at the Ritz-Carlton, as we have never stayed at their properties and were eager to see what the experience was like. I was supposed to stay at the new Ritz Carlton in Amman a year prior, but some health issues caused me to cancel that trip, so this was our first opportunity to try it.||Upon arrival we were warmly greeted and provided with delicious iced tea. The woman checking us in showed us to our room, and how to use some of the various features in the room. We had a beautiful view of the Jet and a nice balcony to sit on. The room was impeccably clean and comfortable.||They also had special "gifts" arranged for our daughter in the room. She was thrilled with this nice little gesture. A backpack, a stuffed lion animal, some fun activities like crayons, stickers, and a fun bathroom kit with soaps, shampoos, etc.||The way that this Ritz-Carlton treated our daughter was just amazing. She is 4 years old, and kept saying how much she loves this hotel. We have stayed at other expensive places that claim they are "family friendly" hotels, but they treat your child as more of a burden than a valued guest. The Ritz-Carlton really made us feel that our child was just as important as anyone else staying on the property.||Every time we were in the lobby, someone would ask if she would like a drink, and she would gladly accept an apple juice. They would bring the juice out on a nice silver tray, and she would be beaming with joy taking it off the tray.||The employees of the Ritz-Carlton would always talk to her, and make her feel comfortable. Something that we did not encounter anywhere else on our two week journey around Europe.||While eating breakfast, a team member could see that she was bored, and surprised us with a fun activity folder and some nice colored pencils to keep her entertained.||I had spent our entire trip in other cities asking for things, or having to think ahead, and at the Ritz-Carlton, they did the thinking for me. They would pro-actively reach out to me, or bring up things that I hadn't even thought of. ||When we decided to go for a walk, the gentleman at the front door offered us umbrellas, as it seemed like it could rain, and we are so glad he offered them, as it saved us from having to cut our excursion to the Jet short.||Any calls to housekeeping or the front desk were answered and responded to immediately. No waiting.||The other little things in the room like the candies, the personalized card, etc, were such a nice touch as well.||The king bed that we had was absolutely amazing. It was something like out of a dream. The pillows, the mattress, the blanket. I only wish we could have had more time at this hotel. Also, for our daughter, the small bed for her was soft and very pleasant. She was so excited to sleep in her "cute bed".||The hotel itself is small and beautiful, but, the most important thing for me is the service. It's easy for a luxury hotel to treat adults in a certain way, but it really speaks volumes about how they treat a child, and Ritz-Carlton was amazing. I still get excited thinking about how happy our daughter was and all of her pleasant interactions with everyone there.||Thank you again to the Ritz-Carlton Geneva and your amazing employees. I hope they know how valued they are and how much their hard work, positivity, and friendliness meant to us! We hope to be back again one day!

This hotel always rolls out the red carpet for me and it’s why I keep coming back. Quite easily one of my favorite Ritz properties worldwide, it’s small and private with excellent service and the most magnificent views in town. Was graciously upgraded to a large one bedroom suite on the top floor overlooking the jet d’Eau, thoughtfully filled with welcome amenities custom to my personal likes, a nice touch that is something harder and harder to find these days and really makes the welcome special. ||While I would never let this stop me from returning, one piece of constructive criticism would be the shower: staying in a large suite with such a view and a big, beautiful bed, stepping into a tiny plastic shower with a wand on a bar feels less than five star, and is something I am sure can be easily renovated without significant expense to truly elevate the bathroom experience.

This hotel offers exceptional hospitality with friendly staff, luxurious accommodations, and top-notch amenities. It surpasses expectations in every way, ensuring a memorable experience for guests. I highly recommend it for both business and leisure travelers.

This review is far too belated for the amazing stay we had. We arrived at the Ritz in Geneva after days of hiking around France and Switzerland and we were greeted with endless kindness, great food at the onsite restaurant, a fantastic suite, a truly knowledgeable and extremely personable concierge who helped us discover the best eats in town. The bellman Sheik was endlessly kind to my daughter, he bonded with her, he suggested she feeds the ducks and brought her bread every morning and pointed us to the best spots, he helped lug our stroller everyday, and wished her the sweetest goodbye. I will truly always look back and think of his kindness in making this trip so memorable. He also reminded us to take our passports on our plan to daytrip to France the next morning which was a lifesaver! The drinks at the bar were out of this world, there was a magical cake in our suite at one point that I'm slightly embarrassed to say I may have eaten all by myself. The dinner we had at the restaurant was lovely, you could dress up or slightly casual, just an overall super comfortable elevated experience. For a young family vacation, this hotel was absolute perfection, I can't see myself staying anywhere else when in Geneva. Notably, we walked past the four seasons down the road and it had a completely different and off-putting vibe, just saying heh.

Service par excellence! The Ritz in Geneva is a mirror of its beautiful location: small, opulent and to put it simply, awesome. Wonderful views of lake Geneva and the famous fountain and the location couldn't be better. I mentioned the service.. the concierges were always available and both accommodating and understanding. The bartenders and bell men remembered my name and my drink; in fact I believe everyone remembered my name and there is almost nothing quite as impressive as adherence to a team concept of serving your customers. The Ritz had it down. No they don't have a spa; but they accommodated us with in room massages that were excellent. If you're lucky enough to be there during the "dans la noir" dinner, it's well worth the time and was quite a dining adventure. (And another chance for the team at this hotel to flex their service abilities) During a night out in Geneva, when we couldn't find ice cream, yes we called our friends at the concierge desk who were happy to direct us: there wasn't a thing that the staff at his hotel wasn't available for! I've enjoyed a number of Ritz Carleton hotels around the world but this hotel earned my respect for a wonderful stay.

Despite its perfect location, most heavenly scent (I snagged a diffuser and candle--woohoo!), and beautiful lobby, I can't give it 5 stars purely on the fact that 1) there is no spa, and 2) our room I swear was like 8 feet tall, no more! And we had a suite with a balcony overlooking Lake Geneva! At least there is a gym, but it is small and divided into small sections--so no jumping jacks or crazy speed skating exercises lol!

The Ritz is one of my favorite hotels in Geneva and they didn't disappoint on this trip. I was upgraded to a lakefront junior suite with an amazing view of Lake Geneva and a small terrace (although a bit cold to sit outside for more than a few minutes). Overall, the service was impeccable. I notified the front desk that I would be arriving early in the morning and they were able to accommodate my early checkin which allowed me to have a productive day...while enjoy the view of the lake. I am also grateful to the Ritz for the heads up on the need to get a Swiss vaccination pass in order to enjoy indoor dining in Geneva. I completed the form and received my pass electronically the day I arrived. The only small miss was that the hotel bar/restaurant was short staffed, so there was a bit of a delay in service...but that's par for course everywhere nowadays. I am looking forward to my next stay at the Ritz

Great location , the rooms are very outdated and small. For the Ritz quality this is very tight and very out of style. The service is good tho. Concierge is amazing. Help us all the way. 5 star just for all his effort

Geneva is a place of luxury, with countless five star hotels lining the lake promenade and many, many options. The Ritz is a very respectable option among those, although not the oldest by any means. I can't say that this is an over the top property in the five star range (which most St Regis are), but it is a solid contender for its place. As a Marriott Ambassador elite, the benefits provided by the chain are limited and the hotel does little to compensate for that on their own. There is no breakfast included, upgrades to suite were politely declined despite having availability and there is a general feeling of being like many other guests. The first mishap happened when coming in with luggage, there was nobody at the door to help drag multiple suitcases up a flight of stairs. A very non-5 Star beginning in other words. Checkin is pleasantly done while sitting in cozy chairs, being provided chocolates for tasting, in a beautiful and grand lobby. The elevators are part of the experience, a modified and luxified version of European cage elevator. We were upgraded to a an Lake Front Premium View Room which was quite nice, but I was surprised that it was considered an upgrade. I am terrified to know what the regular rooms look like. The balcony was not really a balcony either, more of French doors with a slight indent. It was a very nicely appointed room, fresh and with a very interesting design that combined the theme of travel, with hotel's traditional elements and contemporary touches. Excellent hot shower and a good size bathroom. The service throughout was very good. Turndown service was performed every night. The restaurant service was excellent. Front desk was always well staffed and helpful. I think overall, this is a great property and likely represents one of the better Ritz hotels around the world. The benefits for Elites are quite limited and that's perhaps the most disappointing thing about Ritz hotels in general and a reason that I don't prefer to stay at them often.

Perfect location. I had the pleasure of staying at the Ritz for 5 nights. All the staff was exactly how you expect from a Ritz Carlton, professional, like-able and helpful. Immediately upon arrival, the bellman by the front door are welcoming with a smile. Everyday I leave the hotel, they do their best to build a report with their guests. The front desk staff were all very gracious and helpful. I was lucky enough to receive a lake view room on the 5th floor. Don't know if you can get a better view of the lakefront. The epitome of Geneva sit outside my balcony. My only issue are the amenities or lack there of. I believe the spa was under construction and the gym was tiny. Overall, I would still highly recommend this hotel due to its proximity to the restaurants and train station, amazing staff and beautiful architecture.

50-stars This hotel experience was unlike no other... Uncle C-note's Yelp Review Disclaimer: There is no way I could afford to stay here or would drop over 6-bills a night.... End of Disclaimer: But here goes. I have gained an abundance of Marriot rewards points over the years and was saving them for a special occasion... Geneva-Switz bitz trip.. Special occasion check! So I blew thru a good chunk of them to bankroll this stay... I expected to get the dirt, or low budge room (due to using my points).. Even my rezzy confirmation said "garden view" (not lake view) so I figured I would show up with a smile and maybe they'd feel sympathetic. No need for any of this. Showed up and was treated like royalty the minute we broke the plane of entering the lobby flo. The Staff was bowing and scraping all over the place. They knew my name, and were expecting me. When ole girl checked me in at the reception it was a very personable experience, as if we were friends... And she was forthcoming with "upgrading" me to the lake view suite with balcony porch.... all that jazz. Expecting the lesser qual garden view room I was tickled and thankful. The room was simply epic. Gigantic bathroom, glassed wall by shower and tub (similar to The High Line Standard - https://www.yelp.com/biz/the-standard-high-line-new-york?hrid=rz_-r70b1bybPuGkjVqtAg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)) so you can look out to the room and see the lake. Super detail orientated everything. It was almost surreal. The following moanin' at continental breakfast we got a "personal visit" from the hotel manager, thanking us for coming, and we had a nice chat about life. It was an exceptional touch. Some other shout outs: -the boys at the bar, were hilarious, entertaining, and very kind people -Kossi is a Boss Player. We were buds at the end of my stay -Pierre who was our guide/host for the complimentary chocolate and wine tasting -the concierge (superb, top-end recommendations on everything...) It's a beautiful hotel, everything from start to finish was absolutely awesome.

This hotel is the epitome of luxury! From a beautiful foyer and chandelier to the decor on the walls, it's extremely pleasing to the eye upon walking in. The rooms are clean and simple but also high quality. The staff also makes sure to go out of there way to offer you anything you need to make your visit superb.

Huge broken finger nail in nuts at the Ritz Carlton I cannot believe this big name hotel has this kind mistake specially in the food it is very disgusting it shows poor quality of food. I'm not coming back. I notifies to the manager. She apologized sincerely with void our bill also inviting us for afternoon tea another time. The manger is the best. But I have to write this cuz my day is ruined with this young French server.

We we're greeted with hot towels and beautiful chocolates. The service staff is 5-star for sure. The hotel is stunning and feels like a castle.

You expect a lot from a Ritz, and this one is Geneva delivers ... what a perfect location, perfect people, perfect room ... just perfect in every way! I can't wait to go back one day .... plus, their restaurant, Fiskebar, might just be the best restaurant in the world! Everyone at the hotel makes you feel special, knows you, calls you by name, and bends over backwards to ensure your stay is perfect .... the location is exactly perfect to walk to restaurants, shopping, sights, and right on the river ... PERFECTO!

As a loyal Marriott user I was thrilled to learn this hotel had changed hands... but I have only been able to get in once! Downside is no breakfast. Upside is it is Marriott with all the Marriott pleasures. Hotel was under renovation and last time I was in Geneva (reviewing a visit in the summer) there was a bit of confusion when they changed the front desk to the side entrance and no one could get out the front door in the AM. But my bad... they did slip letters under the door. I assumed it was my bill:) despite breakfast and renovations, I really enjoyed the place. Umbrellas when it rains, fruit and water in entry. Great service. I'd return if only there was space!

Where to start...this is the most beautiful and warm hotel I have stayed anywhere in Europe. Not only is the property stunning but what makes it special are the lovely people that work around the clock to make your stay amazing. Thank you to everyone at the Ritz for your recommendations on fondue, chocolate and sightseeing. Can't wait to return!

This was one of my mother's favorite hotels in the 1960s, so when we recently came through with cash to spare, we checked in and, on an inexplicable upgrade, were shown to the Princess Grace Suite. Glinda, a lifelong fan of Grace Kelly's movies, was thrilled. Apparently, these rooms were reserved for the Princess' use whenever the demands of the Monocan court grew too onerous. At any rate, the room was huge and wonderful, with spectacular views of the lake and the Jet d'Eau (pictured). The lakefront location, just up from town, could not have been better. The hotel was in the middle of a renovation, but at last report, that is completed. Another place we would live, if we could afford it.

The front desk check in was awesome and location of hotel is great. Other than that I wouldn't stay here. We ordered room service and they never showed up and we had fruit flies in the room. We told the hotel and they did nothing. We had breakfast in hotel and service was poor. For a high end hotel it's not worth it. They promise a lot and deliver very little. The four seasons is just down the street.

This was an unexpectedly lovely hotel we booked last second. It's right across from the lake and the views were fantastic. My favorite thing about the hotel was how they treated my daughter. When they saw her, someone ran up to our room and put a doll and a spread of candy on the bed. She was in hog heaven and jumped wildly on the bed after a few jelly beans! The staff is incredible and downright doting. I would love to stay here again.

This is a newly acquired Ritz Carlton property that was the Le Meridan. Unfortunately everything is under renovation and the higher RC prices do NOT reflect the construction zone you will be staying in. There is NO spa, and the building definitely more than a refurbishment... Like all European hotels so they do NOT have patio door screens. PLEASE do not open the balcony in the evening or your lake front room will be full of mosquitos that will eat you alive all night! Breakfast on the balcony caused more bites.. They do NOT honor platinum status, so no breakfast at this facility... and neither do they have 24 hour valet like most RC. There is NO parking in front of the hotel, so you MUST pay for a parking space at the curb while you check in or get a ticket The front desk service is the worse I have experienced in all my travels in Europe... They speak in French but luckily some Americans waiting in the lobby translated and they were far from professional or nice... So you are going to pay top dollar and get talked about in another language. Americans, may I recommend Le Reserve Hotel and Spa. It is absolutely lovely, better priced (but still pricey) and they provide excellent service with covered valet parking. The one star is because they did provide me a bike to ride and really that is all you need because they are centrally located near all the shops and restaurants. The location is great but the Four Seasons may be a better option at the same price and without the renovations and poor service There is NO All-american breakfast (bacon, eggs, toast or OJ) but you can order a la carte and get a croissant.

Beautiful view of the lake and city. Staff is very knowledgeable and accommodating. Bed was super comfortable. Only challenge was I like it. Wet cold to sleep and the AC would only go down to 19.8. Regardless I had a good night sleep.

The hotel upscale and located in a convenient area of town. The issue is with the very different service we received in the beginning upon arrival and upon leaving. There was an issue with the trip we booked through the hotel to Mont Blanc and we were charged more for an inclusive package that ended up being cancelled in parts. When brought to to their attenuation it irritated them that we would question the upcharge and no adjustments were made. We booked the trip with Lauren, the concierge and although she wasn't able to resolve the issue it was mostly the other two front desk workers who were blatantly rude. Not only that, we were quickly rushed out with no explanation and NO ONE in the front said good bye as our luggage was swept up and unceromoniously pushed aside. The blonde front desk agent who had been more than accommodating in the beginning actually picked up our suitcases and left them in the front to our awe and confusion with no supervision. DISGUSTING AND DISAPPOINTING. I expect more from the Ritz in general and would advise others that customer service in this location is good as long as you don't question their markups.

Great View of the Rolex Store across the Lake

Terrific hotel....terrific staff. Of course you expect this out of Ritz-Carlton but this one hits the mark on every metric. The #1 thing you can't miss...the service. Again, it's typical of RC but this team takes it over the top in a very sincere fashion...it's just a great experience. Location, location, location....you can literally walk about anywhere you need to go in many directions from this spot. Yes, they don't have a pool as some others have stated....they arranged for us to go down the street to a partner luxury hotel pool (for a fee) and that was a great afternoon. The bar ("Fiskebar") is a can't miss visit both before and after dinner...the bartender Michael uses chef skills to make the most incredible drinks and is so friendly. The Concierge team (many folks but certainly Heni, Jonathan, and Laurane in particular) were so kind and truly experts in their field....they make a big difference in one's stay at every turn. The Customer Service team was also helpful....the highlight of that group for us was Klementyna who always went above and beyond in the name of great service. She is truly a professional and dedicated to her role--she really cares and that's refreshing to see. Great spot!