The Ritz-Carlton Jeddah

I had an absolutely wonderful stay at. From the moment we arrived, the hospitality and service were exceptional. Sahem assisted us and went above and beyond to make sure every need was met, always with a warm smile and genuine care. The rooms were spacious, spotlessly clean, and well-appointed with luxurious amenities.

Expect very long wait times at check in and average service for the price range... I arrived at the hotel at 3:15 pm and received my room at 5:40 pm for no obvious reason or explanation from front desk. Also made a special request as I am celebrating an occasion during my stay but was disappointed. The room and facilities are good to be fair. So stay here if you want a classic luxury hotel with below average guest experience for the price.

I felt very welcomed at this hotel. The staff were articulate in understanding demands, and were hardworking. The food there is very average though. For the price, I would imagine something a bit fancier. Moreover, I felt the hotel was a bit outdated too, it doesn't feel modernized as I anticipated. Overall, great experience and worth giving it a try! 😊

This beautiful hotel, although magnificent in many ways has some issues that won’t allow me to give it five stars. Firstly, the front desk did not recognize my titanium elite status, did not offer me access to the club lounge or breakfast. There were no privileges for status! They also did not give me a room upgrade which all other non yo properties would. Also, there is no pool. It is not family friendly. On the bright side, the service was exceptional in many ways. The staff in the breakfast room were amazing and for room service I was very very impressed with Sandeep and Mubashir - both were beyond superb. So impressed with these kind young men and their work that they do with utmost pride and humility. Bravo!

I have just returned from an amazing holiday and have to say that the experience at this hotel was fantastic. From the reception and concierge to the beautiful rooms and amazing food, I felt like I was in a heavenly place. Particularly, I spent my relaxing mornings in the gorgeous breakfast room enjoying omlettes, lattes and cappuccinos 😍☕️ Sumit Midya anticipated my needs and was always quick to help as well as respectful and friendly. The Ritz Carlton is truly fortunate to have him on their team!

Location is great and the hotel is nice. It should be the most luxurious one in Jeddah. Unfortunately, the service is very poor. Reception, one person only! No answer whenever you call. Luggage took 40 minutes to arrive to the room. We needed a doctor, and communication was horrible. We had to make everything on our own. Breakfast time, it takes ages to get your tea or even napkins. Just two waiters for the area. I will never be back!

My experience at The Ritz Carlton Jeddah fell short of expectations. I had reserved two sea view rooms with a clear request for high floor placement. Upon arrival, one room wasn’t ready which I understood, but both rooms assigned were on the lowest floor of the sea view category. Despite multiple calls and a visit to the front desk, no real effort was made to address the issue or find a reasonable compromise. I was told that the higher floor rooms were “reserved,” which made me feel dismissed rather than valued as a paying guest. The next day, after repeated follow-ups, I was offered a complimentary drink at the lounge which felt like an inadequate response. Adding to the disappointment, I had to argue to secure a late check out, a courtesy most hotels of this caliber offer more willingly. On a positive note, the housekeeping staff were very professional, proactively cleaning the rooms and ensuring they were well stocked with drinking water. Overall, I expected a higher level of professionalism and guest care from a hotel of this reputation. I won’t be repeating my stay at any Ritz Carlton property

An unforgettable stay at The Ritz-Carlton, Jeddah! From the moment we arrived, the experience was elevated by the exceptional team. Special thanks to Faisal, Anas, and Asad at the reception for their warm welcome, and to Taher and the rest of the amazing staff — everyone truly goes above and beyond with genuine hospitality ♥️ Thank you all for making our stay so special. Looking forward to coming back soon!