The Ritz-Carlton, Melbourne

Absolutely incredible property, the Melbourne Ritz takes luxury literally to a new level....80 floors up! Welcome to the sky lobby, with the most amazing view overlooking Melbourne Harbour. The rooms are huge, well outfitted, and modern. The service is impeccable. We love our breakfast at Atria. The pool is stunning. For your next trip to Melbourne, enjoy this incredible property. You will not be disappointed.

We had a fantastic stay at The Ritz-Carlton Melbourne. The hotel is ideally located for travelers arriving from outside the city—we rented a car from Sixt, and the return point was conveniently located just across the road inside Southern Cross Station. Spencer Outlet Mall is right across the street, and even Korean Town is within walking distance. The hotel itself is beautifully designed, with the lobby located on Level 80, offering breathtaking panoramic views. There’s a dedicated lift to the lobby, followed by another to access the rooms on lower floors. Our room was peaceful and beautifully appointed, with no noise disturbances and an incredible view of the city, sea, and distant mountains. We especially loved the preheated indoor swimming pool, the spacious layout of the room, and the thoughtful separation of the toilet from the main bathroom. A private walk-in space for luggage and wardrobe added a nice luxury touch. There were even books on the shelf for some quiet reading. Daily turndown service and a generous supply of bottled water were also much appreciated. Wi-Fi was fast and reliable throughout our stay. The hotel also offers a club lounge service for an extra $500 per person, though we didn’t opt in. Overall, the experience was calm, convenient, and elegant.

Absolutely Exceptional – Every Time! We have now stayed twice at the Carlton Ritz for special occasions, and each visit has been nothing short of amazing. The rooms have always been immaculate and beautifully presented, creating such a relaxing and luxurious atmosphere. Breakfast is a definite 10/10 — fresh, delicious, and a calm quiet ambiance. On one of our stays, we also had dinner in the restaurant, which we thoroughly enjoyed — excellent food and service. We recently visited again for high tea to celebrate our son’s 10th birthday, and it was such a memorable experience. The team made it so special for him, and in particular, Kiki went above and beyond to make the day extra special — we’re so grateful for her kindness and attention to detail. We’ve tried high tea at other establishments, but this was by far the best we’ve ever experienced. The pool and spa facilities are fabulous, adding another touch of luxury to what is always a perfect stay. We can’t wait to return!

This hotel offers true five-star service! From the moment I arrived, I was treated with care and respect. My room was bright, clean, and very comfortable. I enjoyed the high-quality amenities and the peaceful atmosphere. The breakfast spread was outstanding — fresh, hot, and beautifully presented. Staff were always attentive, greeting me with smiles and making sure I had everything I needed. The location was ideal for sightseeing and shopping. Everything felt organized and welcoming. A perfect choice for both business and leisure travelers!

We stayed at The Ritz-Carlton Melbourne to celebrate my birthday and it was an incredible experience from start to finish! The service was amazing, the rooms were luxurious and spotless with spectacular views, and the amenities were top class. Breakfast at Atria was delicious and such a great start to the day. A special shout out to Jaea for the thoughtful birthday surprise waiting for us in the room — it made the stay even more special. Thank you to the team for the genuine 5-star service and experience. Can’t wait to come back!

The Ritz-Carlton Melbourne is a strong choice for a city stay. Rooms are spacious and offer luxury, with clear city views. Beds are comfortable and amenities exceed expectations. Staff are professional and responsive, check-in and check-out are efficient. The hotel’s location makes it easy to access restaurants, shops and the river. Public areas are well kept and services like breakfast run smoothly. Must try the high tea experience. The focus is on quality and luxury. Overall, it delivers a consistent, comfortable stay worth the money given the luxurious and quality experience.

We recently celebrated both a 50th and a 21st at The Ritz-Carlton, and the entire experience was truly exceptional. From start to finish, Ash, Tejas, and the breakfast team went above and beyond to make our milestone celebrations unforgettable. Ash and Tejas delivered service with such warmth and attention to detail, ensuring every moment felt special. The breakfast team also made us feel incredibly welcomed each morning, adding thoughtful touches that elevated the whole experience. The Ritz-Carlton is renowned for its world-class service, but this team genuinely took it to another level. Their kindness, care, and professionalism created memories that we will treasure forever. A heartfelt thank you to Ash, Tejas, and the breakfast team for making our 50th and 21st celebrations so memorable. They are a true credit to The Ritz-Carlton.

From the moment we arrived like bedraggled cats to book a room we we treated to an unforgettable customer service experience. What a fantastic visit! Thanks for turning our frowns upside down and saving my husband's birthday getaway! We will be definitely be back! The swimming pool, amenities and service was world class and every detail was seen to.