The Ritz-Carlton, Okinawa

Hotel · Nago ·

The Ritz-Carlton, Okinawa

Hotel · Nago ·

Luxury resort with bay views, chic bar, spa, and beach

Information

1343-1 Kise, Nago, Okinawa 905-0026, Japan Get directions

$$$$

@afar

25,132 Postcards · 3,702 Cities

"The island of Okinawa has long been a favorite beach and golf getaway destination for the Japanese, and the Ritz-Carlton opened their first luxury resort in the country here in 2013, blending island style with the hotel brand’s warm opulence. Sip a Sima cocktail, made with Okinawan Amawori liquor and Shikwasa citrus fruit, or listen to live music played on the three-stringed Sanshin at dinner at the hotel’s signature Gosuku ("castle" in local dialect) restaurant. Fine dining at the property includes classic Italian and teppaynaki steak (grilled on an iron pan), with afternoon tea served in the lobby lounge and snacks in the library and seasonal pool bar. Rooms have large terraces and panoramic windows that overlook the East China Sea or golf course greens, and spa treatment roomsenjoy forest and bay views. While not directly seaside, a short shuttle ride can whisk guests away to the resort’s private beach."

The Best Hotels in Japan

The Ritz-Carlton, Okinawa

@myboutiquehotel

10,602 Postcards · 3,205 Cities

The Ritz-Carlton Okinawa, a Design Boutique Hotel Nago, Japan

"Located right in front of Kise Country Club, the Ritz-Carlton, Okinawa features luxurious rooms with picturesque views of the surrounding forests and nearby beaches. Guests can enjoy soothing facial treatments and massages at The Ritz-Carlton Spa Okinawa or relax by the indoor/outdoor swimming pools. Free Wi-Fi is available at the entire property. The spacious rooms feature a private balcony and an indoor bathtub overlooking the beach. Each room is equipped with a flat-screen TV, a Nespresso machine and a Tivoli Audio system. Guests can enjoy drinks from the mini-bar and wear the hotel’s original bathrobes. The private bathroom comes with rain showers and double sinks. Local artworks and potteries can be purchased at the boutique and the fitness center is open 24/7. The concierge offers personal assistance and the 24-hour front desk provides currency exchange, dry cleaning and laundry services. Room service is available. Chura Nuhji serves Italian dishes featuring local ingredients, while grilled Teppanyaki meals are offered at Kise restaurant. Light meals and refreshments are served at the poolside Library and the hotel’s bar. The Ritz-Carlton, Okinawa is a 5-minute drive from Kise Beach and a 50-minute drive from Churaumi Aquarium. The Airport Liner shuttle bus is available from Naha Airport, which is a 1-hour drive away." - My Boutique Hotel (en)

https://www.myboutiquehotel.com/en/boutique-hotels-nago/the-ritz-carlton-okinawa.html

The Ritz-Carlton, Okinawa

@tablethotels

8,496 Postcards · 3,271 Cities

The Ritz-Carlton, Okinawa (Nago, Okinawa Prefecture) Verified Reviews | Tablet Hotels

"For too many visitors, Japan means Tokyo: packed trains, the neon lights at Shibuya crossing, and a hotel in the top of some skyscraper. But if you want to properly experience Japan, you’ve got to get out to the country. Take Okinawa for example — this is wild, wide-open country, and in the island’s north, surrounded by ancient forests and overlooking the waters of Nago Bay, sits the Ritz-Carlton, Okinawa." - Tablet Hotels

https://www.tablethotels.com/en/nago-hotels/the-ritz-carlton-okinawa

Tablet Hotels

The Ritz-Carlton, Okinawa

Mani

Google

Such a lovely property, the rooms are modern, great layout, good sized with a nice balcony. I have not slept in such a great bedding as the one in this property, almost felt like floating in those mattresses. What really stood out are the beautiful walkways, great design of the buildings, lovely structures elegantly furnished all throughout the property. Service was again to the Ritz standards but added with Okinawan hospitality. Dining at the restaurants were splendid, wonderful produce used even at breakfast elevated by great cooking style and execution finishes. Overall a real treat to stay at this property and kudos to the Ritz team for maintaining both the property and service at such high level.

Mitch S.

Google

We had such a wonderful honeymoon here, from reception to check out everything went smoothly. The shuttle to the beach was very nice and the golf course was hard but fun. Might be a little expensive for golf but it is what it is, guess you’re paying for the location. We had dinner at each of the restaurants and they were all excellent, Chika helped us both times at each restaurant and was so nice and even offered to show us cool things to do around town! Only thing I could criticize is that the breakfast was ok, not what I expected from a 5 star hotel, but other than that most excellent.

Peter M.

Google

Absolutely the best hotel experience I've ever had, hands down!!! Service was stellar, rooms = incredible, it's going to be hard to compare. Food was absolutely delicious and they have so many different kinds of cousine from around the world, all of it 5 star! The breakfast, forget about it, meaning it was the best breakfast buffet I've ever had! the people are so friendly and professional! Especially chef Lorenzo's gazpacho! I strongly suggest spending a few extra shillings to stay here!

Jordan S.

Google

My husband and I stayed here to end our Japan honeymoon, and we are so glad we made this our grand finale. I cannot put into words how magical our stay was. From check in to check out, the beauty and tranquility of this hotel and the hospitality of the staff made us feel like royalty. No detail was missed to make our stay here unforgettable. We truly hope we have the opportunity to stay here again!

max J.

Google

I shared this on TA but felt compelled to post on Google so it ensures management gets our thanks to the staff that were so amazing and others can see my experience… It’s difficult to put into words just how magical of an experience we had at Ritz Carlton Okinawa. It was our first stop on our honeymoon through Japan and it smashed all expectations. From the very get go we were welcomed with open arms by the staff, to the point we felt we were with family at home. Every detail of the hotel and our experience was impeccable. The views, the comfort of our room, the kind and compassionate hospitality provided by staff and management is unlike anything we’ve experienced. They sprinkled treats and trinkets throughout our stay to congratulate us on our marriage. Even on our way out, everyone who worked with us throughout the week came to say goodbye and provided very thoughtful gifts, goodies, and hand written cards that hit us right in the feels. A few highlights, the buffet breakfast is out of this world. Kise is an incredible restaurant experience, with so much attention to detail and quality of food, almost personalized experience. The club lounge is an absolute must add-on. The perks, meals, and extra concierge attention pays back your experience tenfold. The views are picture perfect. The amenities, gym, pool areas, and spa are other worldly. If you are looking for paradise in every sense of the word, Ritz Okinawa is it. Special thanks to Sushant for his kind and thoughtful nature, setting the stage from our welcome to seeing us off. Anda and Naoki also raised the bar throughout the week answering questions and ensuring we had what we needed around every corner. And to Hitomi who helped set us up for our day off the grounds and answered many questions throughout. Protect these staff at all costs. They are what set the bar so high and made our stay extra special. Can’t thank them and the broader team enough! It took 34 years to discover this place, and it will be much sooner before we return.

William L.

Google

The place looks beautiful and the staff were super nice, especially the director of client relations. They made an effort to learn our kids names and set up a very lovely birthday surprise for my wife. Breakfast was delicious with a lot of choices. Staying here makes you feel wonderful. I would definitely choose here again.

m a

Google

Lovely place with a relaxing and luxurious atmosphere. The balcony, the shower, the beds and the welcoming lobby… Everything was perfect. A bright and breezy quiet resort. One of my favorite destinations!

M B

Google

The doors in the room don’t block sound so you can hear everything in the hallway including the kids running to and from the pool. The room service is overpriced and tastes bad. The service in general isn’t Ritz Carlton standard. Also, reception doesn’t recognize Bonvoy status. Thumbs down for the overall experience.

Catherine H.

Yelp

This stay was stressful, disappointing, and not enjoyable. I don't understand why I was treated so poorly at this location.

Janie D.

Yelp

The Ritz Carlton is the only 5 star hotel in Okinawa, so I did not hesitate to book here despite past inconsistent Ritz experiences. The property is located on a golf course with a beautiful view of the ocean. The lobby and guest room areas are modern elegance with distinctly Japanese design features. I loved the calming ambiance, shallow accent pools, and palatial ceilings. Unfortunately, I was annoyed by the time we checked in. We were the only guests there, and the process still somehow took 30 minutes. The concierge kept trying to sell me things, from spa packages to Marriott/Ritz credit cards. When we finally got into the room, I noticed our "King Bed" was just two full size beds pushed together. I double checked the reservation details on my phone, and I had indeed booked a King Bed room. I called guest services to ask if we could be moved, to which they replied "no, so sorry, all of our true King Bed rooms are sold out". The next morning, we ordered room service, which took over 1 hour to be delivered. The "Two Egg Breakfast" comically came with just 1 egg. I ate the pastries and coffee which were nice, but certainly not worth ¥4500 ($45 USD). The manager was nice enough to comp the meal. One day, we returned to the hotel at 6pm after being out all day since 10am, to find the room a mess. We had clearly selected the "make up room" button, but housekeeping never came through. Staff were extremely apologetic, but we had to sit in the lobby for an hour while they cleaned the room. The best facility and highlight of my stay was the spa, which I highly recommend on its own. I got a scalp treatment-a 1 hour and 30 minute service including an incredible massage, honey hair mask, and soak in a deep Japanese bath surrounded by trees and flowers. All of the products smelled incredible and left me feeling relaxed and renewed. In conclusion, if I am paying 5 star prices, I expect 5 star service and amenities, and the Ritz Carlton Okinawa struggled to achieve both on multiple occasions. I regret not staying a few miles away at the Intercontinental Manza Beach Resort.

Hung-Hei Y.

Yelp

We recently had the privilege of staying at the Ritz in Okinawa. It was situated conveniently in the middle between Naha and the other end of the island where the aquarium is etc so you can access both sides in less than an hour. The hotel setting was up on a hill with the ocean in the distance, tastefully decorated with modern as well as traditional Japanese touches. Our room was luxurious with an ample space dedicated to bathroom and a balcony with an ocean view. All the restaurants were quite good as well as the room service items we ordered (including an amazing spread for breakfast every morning). The service was impeccable with great care given to meet out every needs (examples include accommodating our children's needs, a free pocket wifi, and offering a cellphone to take to the beach with us so we could call hotel to get our ride back). The concierge was also very helpful through email setting up various activities, rental car, etc in the weeks leading up to our stay. The hotel is not right next to the beach but Busena Beach is about a five minute shuttle ride away with a beauty sandy beach and clear blue waters. There is also a glass bottom boat ride and underwater tower to observe fish there. The beach was closed to swimming in the winter months when we where there but our son was able to play on the beach and next to the ocean. Upside to visiting Okinawa in the winter though is there is whale watching in the winter and cherry blossoms come in January. Our family had a wonderful time at the Ritz and will return again next time we are in Okinawa.

Naomi K.

Yelp

Came here for an amazing tea time. My friend got the Ryukyuan special but it has a lot more savory then sweet options. The regular tea time is more fun if you are looking for the delicious cakes and scones you hope for. The desserts are better than the scones and the presentation is very pretty. Parking is easy, underground and they'll valet your car up to the top when you leave. The grounds are very pretty but keep the little ones close by since there's a lot of open water- pools and fountains that are easy to fall into.

John X.

Yelp

I've travelled across the world and stayed at some truly luxurious properties (St. Regis Deer Valley, St. Regis Atlanta, St. Regis KL, grosvenor house, etc...) but this property ranks right up there with them. Located in an exclusive part of Okinawa next to pristine white sand beaches, beautiful ocean, and well-groomed golf courses, the hotel takes a while to get to from Naha but it's well worth the trip (~1.5 hours). First thing you notice is you have to drive up a path from the main road - the hotel is not on the ocean, but on some hills overlooking the ocean. Parking is available underneath the lobby and should have plenty of parking spots. We got there pretty late at night (and it was off-season) so the hotel was pretty empty but that didn't stop the service staff to run over and steal (well - very politely insist on taking my luggage from me) and get it ready to take it to my room. The front-desk check-in was standard Japanese inefficient, but very nice (although their english could use some work as I asked about upgrades and breakfast). The hotel itself is AMAZING. There's a beautiful outdoor infinity pool with plenty of comfortable chairs around (Even better if you get a room with a room that leads right to it). Plenty of water features around the main lobby and the various restaurants (it's extra pretty at night with all the lights, but just as beautiful during the day). Opening all the windows lets in a great breeze as well, you can just spend hours lounging in the common places (and again, the place was quiet). There's also a library, and a Spa a short walk through a beautifully curated jungle. Didn't eat at the property, but the food and service looks top-notch. The room is also luxurious and comfortable - I got a deluxe room overlooking the golf course and the ocean. 2 queen beds provided plenty of room, as well as a couch, coffee table, lounge chair, small dining table, and outdoor balcony (with 2 very comfortable chairs as well). The bathroom was also a full 5 fixture set-up with luxurious bathtub, bath salts, and very comfortable shower (always a big fan of the Asprey bath products). Room came with comfortable slippers, robes, and the softest pajamas. Only negative I saw was the limited TV channels - which isn't a problem in this day and age of internet streaming.

Stefano Z.

Yelp

Excellent hotel. The property is gorgeous and extremely well designed in its environment. Most of the personnel went above and beyond expectations, was personable and extremely helpful (the single exception was the theoretical concierge that was completely helpless). The SPA while super expensive is pretty good. Rooms are simply fantastic in every detail.

Jada P.

Yelp

You have to pay to play. For great hospitality, comfort, and world class service it's worth every penny. Then again, no matter where I am in the world, I've never been disappointed in a Ritz Carlton. The beach is just a short distance a way. I love the wraparound moat-like pool. Ask the concierge for great local places to dine. We wanted authenticity and we truly got it. I'm pretty sure the concierge called ahead to let them know Americans were coming. We felt like royalty in this place.

Jesse B.

Yelp

Hands down, the best luxury hotel I have ever seen or stayed at. Customer service is incredible, architecture/landscape is breathtaking, and the amenities make your stay worth every penny. If you have the opportunity, do it - you will not regret staying here. Highly recommended.