stanmaximoff
Google
The Ritz-Carlton Okinawa is a prime example of true luxury and world-class service. From the minute that we entered the hotel, we were met with warmth, kindness, and supreme hospitality. ||The check-in process was a breeze and we were both provided lovely welcome drinks to kick off our 5 year anniversary. Having just travelled from the airport, it was nice to be taken care of so well immediately. ||Overall, the property is impeccably maintained and luxurious. The hotel grounds are tastefully appointed, clean, and whisper (not scream) luxury with ornate and timeless art and décor. However, the staff members are the true gems of The Ritz-Carlton Okinawa. ||Everyone that we spoke to (in particular, Maya from Gusuku during breakfast who went above and beyond to provide us exceptional service and Wes - I hope I translated correctly - from Housekeeping) truly embodied The Ritz-Carlton pinnacle of service. I would also love to spotlight the kind lady who was maintaining the lobby floor and cleaning the windows, she was absolutely a gem to say hello to, although I did not get her name. ||ROOM: We were located on the 4th Floor and had a beautiful view of the grounds and Okinawa; the room was immaculate, had every single item imaginable that we could need during our stay, and most importantly - comfortable! We had already been in Japan for about 2 weeks as this point, but my most relaxing sleep was during our stay at The Ritz-Carlton Okinawa!||AMENITIES: I spent my time at the pool during our stay at The Ritz-Carlton Okinawa. It felt like an oasis in the midst of a heatwave, and after braving a few rainy days, I truly loved being in the sun. Additionally, the grounds leading up to the spa and gym are a wonderful adventure. Although the gym equipment could be modernized a bit, it still proved useful during our stay. We also took advantage of the complimentary yoga classes offered by the hotel and loved them both! The instructors were pleasant, patient, and truly wonderful.||Overall, the highlight of our 3 weeks in Japan had to be The Ritz-Carlton Okinawa. However, if I may, I would like to politely provide some feedback regarding potential guidelines for other guests - our first night at The Ritz-Carlton Okinawa was soured a bit due to some loud guests who were yelling and using their phones on speakerphone. This was the only time that the magic of The Ritz-Carlton Okinawa was a bit shattered, but the rest of our stay proved to be absolutely magnificent.