Ibrahim A
Google
My stay at the hotel was absolutely amazing, I wanted a quiet getaway and I got exactly that. Firstly, whoever designed the garden did an excellent job, I’d never leave my house if my garden looked like that whilst having also having an outdoor bathtub/jacuzzi. Then the cherry on the cake is having your own swimming pool. You can access the beach straight from your garden. The beach is HUGE and for the hotel’s guests only. This was another reason I chose the hotel, to have a quiet beach time. The beach beds/ cabanas are a bit of a walk from the villas, but knowing that the whole beach is for you and 31 other villas compensates for that. You can also request for your own bike to get around the premises which is another nice touch.
The service from the staff was extremely of the highest quality. Upon arrival, the energy from the staff instantly made me know this wouldn’t be a disappointment. Unfortunately I’ve forgotten names but every single staff who I came in contact with were full of positivity, especially the gentleman who brought my dinner and assisted me at breakfast.
Although I would return back, the food was the biggest letdown in any 5* hotel I’ve ever been to. I ordered a pizza to my villa for dinner and it honestly didn’t taste fresh, it was almost as if it was bought from a frozen foods section in lulu or Carrefour and was just heated up, and it was sold for around 70AED. Then, the Shisha was another letdown. To clarify, this was the electric Shisha I ordered to my villa as I understand having normal Shisha with coal would be tricky. I might aswell have gone to ShoreHouse and smoked there for about half the price. The electric shisha lacked taste, I’m not sure if this was down to the flavour I picked but the hotel needs to sort this out. The gentleman did offer the option to choose something else free or charge which I commend, but I’d have rather spoken to a manager and got a refund or some sort of compensation. Breakfast didn’t make my culinary experience at the hotel any better. Some of the pastries were nice but again, it felt like some of the items weren’t freshly made. Part of the pancake I had was hard, which made me wonder again, is the food freshly made.
Despite the food and Shisha not being up to par for their competitors, I look forward to returning again, if there was an option without breakfast, I’d even happily book that.