DrArtusa
Google
This place is absolute perfection—we’ve been coming for two years now, and each visit has been superb in every way.||Mohammed, the Duty Manager, is truly an asset. He is always on top of everything, ensuring that every detail is perfect. His presence is constant, and his understanding of personalized customer service is exceptional. He builds genuine relationships with returning guests, anticipating our preferences with remarkable attentiveness.||Amr, the buggy driver, is simply the best—warm, welcoming, and caring. He consistently goes the extra mile to make every experience smooth and enjoyable.||Amr, the F&B Director, is incredibly passionate and dedicated. His care for guests and his team shines through. From morning until evening, he is always present, delivering outstanding service and personally engaging with guests. His commitment truly sets the tone.||Emmanuel, at the gate, offers the most memorable welcome and farewell any guest could wish for. His big smile and helpful demeanor are the perfect start and end to each stay.||The housekeeping team did an exceptional job—our villa was spotless, turndown service was perfect, and they kept everything immaculate even during a sandstorm.||Joshi is an absolute star. His care, attention to detail, and ability to anticipate our needs make every stay unforgettable. He continually surprises us and leads the G&B team with excellence.||Executive Chef Rashid—can we take him home? His professionalism and world-class service are beyond compare. He ensures only the finest ingredients are used and leads his team with passion and charisma. Without a doubt, he is one of the property’s greatest assets. Happy tummy = happy heart!||Samson is outstanding—always smiling, wonderfully fragrant, attentive, and proactive. His “nothing is too much” attitude is truly appreciated.||Prakash, another fantastic buggy driver, is incredibly attentive and thoughtful. We genuinely miss him when his shift ends.||Saber provides a warm and gracious welcome and farewell. Always smiling and helpful, he is a joy to interact with.||Sommelier Dipsankar is the perfect match for Chef Rashid. His thoughtful wine pairings elevate every meal, and his knowledge and attentiveness are outstanding. Always trust his recommendations!||Robin and the Farmhouse team, including their talented chef, offer the finest restaurant experience in RAK. From a personalized welcome card to freshly baked lactose-free bread, every detail was perfect. The service and cuisine were extraordinary—thank you for consistently wowing us.||Though Anton has now left, we will always remember his big smile and the care he took in keeping our pool at the perfect temperature. His service was fantastic—thank you, Anton. He introduced us to Mostafa, who is just as great.||The IVD team are always wonderful—consistently providing warm, helpful service with a smile.||The pest control team is attentive and responsive, ensuring our comfort at all times.||Pablo, another great buggy driver, is warm, helpful, welcoming, and engaging—a true ambassador for the property.||We keep coming back because of this incredible team. They make every stay special, and we are truly delighted to be served by them. Thank you all!