Jen D.
Google
I’ve been coming to The Ro off and on for a little over a year. It used to be one of those cozy spots where you could count on friendly bartenders, great conversation, and a warm vibe that made you want to stay a while. Lately, though, it’s felt a bit different. The staff seems to change pretty often, and the familiar faces I used to look forward to seeing aren’t around much anymore. The new team is nice, but the overall energy has shifted and it’s not as welcoming as it used to be.
I usually sit at the bar, and I’ve noticed management doesn’t really engage with guests the way they used to, this is what makes me the saddest. Before management changed, the old GM would greet people, make everyone feel at home, and set the tone for the place. Now, things feel a little cold and disconnected. Even the bartenders seem tense, like they’re not encouraged to chat or get to know the regulars. That’s why we haven’t been back.
It’s a shame, because The Ro used to have that neighborhood charm that made it special. I really hope it can get back to that! Just great drinks, friendly faces, and a comfortable spot to unwind at the end of the day. ALSO, i’m getting old and I would love if you had at least one physical menu like a normal, inclusive space that you used to be!