The Rose Hotel

The Rose is a gem. We had a fantastic and relaxing experience. Rooms well appointed. Wonderful teas available. Helpful and welcoming staff. Excellent breakfast. It was such a wonderful location for our Bay Area visit. We were definitely refreshed by the experience. There are many great restaurants nearby.

Where to begin. We've been home for four days and my family and I are still gushing over The Rose Hotel. We've stayed in a number of nice hotels over the years, and never have we seen such charm, nor had we experienced such top tier customer service from the staff at the front desk, the gentlemen serving breakfast, and housekeeping. All of the attention to detail and service pours right into the guest at The Rose. We stayed for four days and each day, we were blown away by a level of care that was just exemplary. In particular, Phyllis, who we believe is a manager, took it upon herself one day to give us a ride to the wedding, which my children were standing in, and I myself was officiating, as Ubers were 20 mins away, causing us to be late if we waited for them. As my husband and I were discussing this in the lobby, Phyllis overheard and simply told us to get in the car, she was driving us to the wedding! We were taken aback and utterly touched by her generosity. Thank you so much for getting us to the wedding, Phyllis. Other honorable mentions: I sent an amazon package to the hotel before our arrival, and Melissa at the front kept it safe for me; Melissa also printed and hole punched my officiant's speech as I nervously prepped; and another young lady whose name I regret not asking for, made the downstairs sitting area warm and cozy by turning on the fireplace for me and a friend, as we chatted one cold evening. The staff were graciously attentive and went above and beyond any expectations, that I felt compelled to leave this review. From the moment you enter The Rose Hotel, you are greeted by the grand staircase and acutely aware that this hotel is set apart from the likes of nice, but oftentimes cold, chain hotels. For all of The Rose's grand, stand-alone charm, it is warm, inviting, and feels like home. No doubt all thanks to the entirety of the staff that fills that beautiful building. The Rose Hotel is worth its weight in gold and we're currently thinking of reasons to return to it one day.

I have stayed in many hotels over the years. I would rate this as one of the best hotels that I have stayed in over the years. The attention to detail is amazing. The staff was exceptional. The decor is beautiful. The rooms are so well appointed. If you are traveling to the bay area treat yourself and stay at the Rose Hotel.

This was a last minute business trip, and I was glad I made the stop for the night! Wonderful friendly staff helped me in a new location, and a terrific location with endless restaurant options. I would stay here again certainly. Great breakfast, lovely room.

We stay at The Rose Hotel every December. It’s perfectly located in downtown Pleasanton with lots of shops and restaurants within just a few minutes’ walk. The outlets are just 15 min away and are always fun. Parking is easy and there are even free charging stations available to guests only. The rooms are fantastic - spacious, quiet, windows that open, large bathrooms with separate water closet and soaking tub, daily cleaning service and turn down, 2 comfortable chairs, cozy blankets and very comfortable beds. I often don’t want to leave the room. The bar downstairs is perfect for before and after dinner drinks - they even bring popcorn and peanuts to enjoy while you sip your wine or cocktail. The morning breakfast is exactly what you need - nothing extravagant but with plenty of options from fresh fruit to smoked salmon to oatmeal to eggs benedict. Coffee in room (French Press) and in lobby is fresh and flavorful, tea options available as well. I always look forward to our annual visit.

Everything about the Rose Hotel was amazing -from the wonderful , sumptuous, spectacular rooms with all the amenities and more….the beautiful lobby with the best staff ever-can’t wait to go back! We had a great time and we will be back soon!

Lovely hotel! Great rooms, great service, great breakfast. Will definitely stay here again next time I’m in Pleasanton.

One of my best hotels experiences! Small and quite with good decor, relaxing setting and located on the main street with lots of shops all around. Loved the breakfast!