The Royal Harbour Hotel

A wonderful stay! The location overlooking Ramsgate Harbour is unbeatable, with beautiful sea views and everything within easy walking distance. The hotel is full of character! a charming Georgian building with cosy lounges, garden, and a fascinating collection of artworks throughout. The room was spotlessly clean, beautifully presented, and very comfortable, with excellent bedding (!!) and thoughtful touches. Check-in was easy, staff were friendly and helpful, and the whole place felt calm, welcoming, and secure. A unique, characterful hotel that feels more like a stylish home by the sea than a hotel. Highly recommended.

We booked this a couple of months ago for one night on 15th August as we attended a wedding.. |On the morning my partner got a text stating there was no parking at the hotel but you could park in a street nearby (if there were spaces) or pay to park. This would of been nice to have been stated at the time, rather than on the morning. |When we got there at 3.20 there was a note on the door stating check in wasn't until 4pm, but all other hotels I have stayed in have let us check in early/leave bags at least. We rang the bell numerous times to be ignored and were then joined by another couple also wanting to check in. There was our party of 4 plus the other 2 left outside being ignored for a good 20 mins before we managed to get through to the number we had (it was 30 degrees and we had my partners elderly mum with us).|When we got through the man was so rude who stated check in was 4pm and when asked if we could come in for a glass of water he just hung up the phone. |When we got in he was not welcoming at all and when asking about cabs round the local area he wasn't willing to be very helpful and spoke to me like I was stupid. Another lady turned up to check in for us to hear her walk out telling the hotel owner to stick his room so he had obviously upset her too. |The hotel itself was nice, room had everything we needed kettle shower comfy bed etc and the rooms were of decent size and some with sea views (we saw on the way to check out) but I assume these were more money as we didn't have that view. Nice decor and finishing touches and quirky little place. Not advised for elderly or disabled as a lot of stairs. If it wasn't for the guy working (I assume owner) I would stay again as it had some lovely little cafes with beautiful views not far but his customer service is disgusting and wouldn't give him our money again.

My first impression was that this hotel is tired, outdated, and in serious need of investment. Entry is only possible by ringing a bell, which already sets a poor tone. The reception area consists of creaking wooden floorboards, and the gentleman who handed us our key seemed entirely uninterested in welcoming guests. We were told, quite abruptly, that there is no breakfast service and that a function with loud music would be taking place. The room itself was extremely basic, with mismatched coat hangers left on a rail. The bathroom was not properly cleaned, the shower never reached a hot temperature, and no flannels were provided, making even a simple wash difficult. When I attempted to request some, I discovered that staff are not present on-site—you have to ring someone to attend, which is unacceptable for a functioning hotel. Overall, the service was poor, the standards were low, and the experience was deeply disappointing. I would strongly advise against staying here

Spent a couple of days in this delightful hotel which if you like art has a wonderful collection of works curated by the owner, as well as lovely interiors. It’s like being in an art gallery with bedrooms behind doors. Good collection of books, too 😊||Yes, breakfast is not available but there are plenty of places nearby which means you can go at your own pace. Also appreciated being at the quieter end of the harbour. Hope to visit again🤞🏼

A very quirky hotel. No kitchen, no bar, and, having spent many years travelling for work, 150 night per year in hotels, this hotel is only really suitable for single night stays. Very poor attention to detail, winter duvets on bed in July with no other apparent options, minimal tea and coffee,4,in room caddy with no decaf option,no drinking water provided either. The desk fan in the room was not up to the job. Amazing view of the harbour though.

Yes the hotel has an amazing view and the suite we booked was furnished with quality bedding and towels - and the decor was good. Unfortunately this is where our positivity ends. |Alarm bells were ringing not long after booking with cancellation and payment needing to be several days in advance of arrival. Then comes the small print about the hotel rules including cameras on site with images stores for 60-90 days, phone calls to the hotel not dissimilar. Quite minor really except on arrival it felt that the hotel is so keen to flag the ‘do nots’, that they’ve lost sight of hospitality or welcoming guests to the hotel. We paid just under £150 a night but for this there was no parking ( £5.60 for 2 hours outside the hotel between 9am - 6pm), nor breakfast included. Even that was acceptable but we were then surprised to see that the Wi-Fi didn’t work properly on the 1st floor, no shower gel in the bathroom nor even hot water. The weekend we were there we had aired water for the entire duration. We didn’t try and shower at peak times but instead tried all different times assuming that at some point this might improve but no, not the case.||As a couple we travel extensively around the UK and overseas throughout the year. We generally don’t baulk at paying for a decent hotel, however, in this day and age we expect Wi-Fi, hot water, maybe shower gel and even a biscuit or two if drink facilities are promoted as included. We genuinely felt that the hotel could benefit from being a bit more customer friendly.|We respect wanting to ensure that their lovely building will be looked after but ask them to also recognise that visitors are often on vacation and looking to be welcomed.|That aside, we found all other local businesses warm & friendly towards us and would happily return to the Ramsgate/ Broadstairs area again in the future. Sadly, we probably will not rush to revisit The Royal Harbour Hotel.

Great location, with nice views, artwork and friendly staff. Rooms were small but nicely decorated (ok for a night or two but lacked amenities for longer stays). Although plenty of car parks close by, they were not particularly secure (no reflection on the hotel).

I had a pleasant stay here with two friends for one night. |Our rooms were at the top of the hotel (very steep stairs so wouldn’t be ideal for elderly people or anybody that would struggle to carry their bags)|Nice sized rooms with comfortable beds. The linen used for the beds were of good quality too.|Clean room and clean bathroom. ||We visited on the hottest day of the year so far, so the rooms were extremely hot. But the owner kindly gave us some fans to use. We were able to open two windows which helped cool the room down in the evening. ||This really was a quick stay as we arrived quite late in the evening and left the hotel at around 7am. We didn’t have breakfast so can’t comment on what that was like. ||Overall, it was a nice place to stay for our one night stopover.

22.7.10: Just had a lovely 3 day stay. Great location, short walk from really great reastaurants - see review of local Italian. Really tasty breakfasts - friendly staff - honour bar - dog friendly . Really couldn't ask for more. Highly recommended!