464dmitria
Google
The safety of hotel guests is poor. On August 11, 2025, we were relaxing on beach chairs in front of our Beachfront Villa, no. 211. Many tourists were swimming that day, the waves were moderate and heading toward the shore, and a yellow flag was raised on the beach. At around 1 p.m., we pulled a drowned girl out of the water who had been vacationing at the hotel with her family. Half an hour earlier, my wife and I saw this girl on the beach jogging with her husband. Her husband and one of her family friends, who were on the beach, quickly ran to her body and immediately began to administer first aid. The hotel staff misled everyone by saying that a doctor would arrive soon. After about half an hour, the doctor still hadn't arrived, and the hotel staff were now saying something completely different: that the doctor would have to be brought in from Sihanoukville and that it would be quicker to take the injured woman by boat than to wait for the doctor at the Royal Sands hotel beach. The girl's body was placed on a stretcher and carried away from the beach. She was in very bad condition. A lot of time had been lost, and I don't think she could have survived.||As this case shows, The Royal Sands Koh Rong is completely unable to provide assistance to a drowned person for the following reasons: (i) no lifeguard on the beach, (ii) no doctor, (iii) no defibrillator to restart the heart, (iv) confusion among hotel staff and contradictory information provided by staff, (v) the hotel's remoteness from Sihanoukville (the boat trip takes about an hour). All this means that in the event of drowning, the drowning victim will not be rescued in time.