The Royal Sonesta Boston

Very dated. No modern amenities such as USB ports for charging electronics, a very small dated TV. Dated decor, AC barely kept the room at 72 on high so a bit warm. The bathroom was extremely small. I am a fairly small guy and could not fit on the toilet which was crammed between the wall and sink. The bowl was inches from touching the wall and sink.. the shower water pressure was more a trickle than a nice strong stream. Staff was nice, room was clean, parking fee was a bit high for someone staying at the hotel. A bit of a walk to the closest T stop.

The location was great - right next to the Charles River with paths and a green space between the hotel and the river bank. The hotel was clean and well managed. While the parking was listed at an outrageous $40/night (luckily no valet costing an extra tip), we had no problem getting free parting along the road on the river side of the hotel. (Note to get this you have to go to the hotels back entrance in the river side.)||Disliked · We booked a river-view room but were given a "partial river-view" room! It would be nice to receive what we booked. I reported it to the desk on departure but no attempt at any compensation was made by the desk agent. |While it is not the fault of the hotel, I am floored by the $71-78 additional taxes and fees per night.|The bed was too soft leading to quite a kink lying on ones back or side.

Location was PERFECT! Within walking distance of the Freedom Trail and some other downtown stores/restaurants. The hotel room was very clean and had a great view of the city and river. Expect to pay for any added amenities- breakfast, water bottles, etc. There is no free parking.

I had a great stay at Royal Sonesta Boston. The location, service, & vibes set this hotel apart during Spring. Being right on the Charles River was a great bonus. My trip was partial business & leisure, made at ease with great parking and nearby amenities. The pre-arrival text feature was helpful. I was able to inform them of a need for a humidifier & reason we were in town. The operations team was very responsive & Kaley W. made my stay even more special. She went above/beyond to make sure I was having fun in a new city. Another staff member even came from the front desk to hand us a Royal Card as we were taking a picture of the hotel's Mascot

A royal stay at the Royal Sonesta. We had a great time here, the check in process was very easy. I was pleasantly surprised by our room! We had a wonderful corner room with a balcony overlooking the city. The room was very clean, and everything was very nicely organized. The bathtub has jets which was another fun surprise! The only complaint I have is they do not offer any type of complimentary breakfast. Otherwise, this is a great hotel for a stay, good price for what you get as well!

I had a gorgeous view of boston, I enjoyed my stay very much, If I were to ever come back to Boston I would stay at the same hotel, they had a lovey pool, the rooms were clean, the gym was a nice size. The resturant food was alright I personally didn't enjoy their breakfast menu. But besides that everything was truly splendid. The photo was my view from my hotel room.

Great location! We wanted to catch a Celtics game and the garden is only a 20 minute walk. The hotel was very accommodating and comfortable. The on site restaurant & bar was highly enjoyable, delicious, and convenient. Will definitely consider this hotel if we travel here again! Staff from the front desk, house keepers, and restaurant were all top notch. Polite, helpful, & fun to be around.

At the time of check in, we were categorically told that our booking included f&b credit of $22/night. We verified that twice with the agent checking us in. Long live the customer !! At the time of checkout, the hotel with this motto, charged us for the food that we picked up from the coffee shop. The manager categorically stated that such a credit is not available. I neither have a comprehension issue nor any reason to misrepresent what we were told at checkin. By not agreeing to take care of the charges and sending us away with a small discount, the hotel clearly gave me a message that I was in the wrong and they were merely doing me a favor by giving me a meager discount. What was supposed to be a celebratory graduation trip, got a bit marred by this hotel incident. Definitely not staying here again and will try to stay with known brands moving forward. Outside of that, location is great. Cleanliness can be better including the lobby where for some reason they took a long time to clean up after a prom party. The room was a bit cramped but that’s probably Boston.