Lullaby S.
Yelp
Ok, so this is a mixed review and I did promise I would write one......so here it goes.
(Just a side note, we went to the Notting hill branch last year for a birthday gathering and enjoyed so much that we decided to do the same again this year but change location, so making a good impression truly does allow for repeat custom.)
First impression, Great!!!!! I was greeted at the door by Ryū (sorry if misspelled) who seated me at the reserved space for a birthday booking for 8pm.
The party was taking some time to arrive so I had this crazy idea to go to the bar to get a drink!
Here's where things get interesting. The barmaid made an impressive cocktail called a Zombie as I patiently waited and I asked her what it was then asked for a menu to see the cocktails available.
I stood right in front of her, she ignored me after that, so I walked off as I was still waiting for the party to arrive.
They took a while longer so I plucked up the courage to go back and actually order a drink! Apparently that's where I fkxxxed up!!!!
I asked the barmaid for the menu again. Shock horror, I tried to order a drink from the bar.........where drinks are made lol
(Maria I think her name is) all I know is she's about 5'7 stocky build fair skinned lady, if you could call her that!!!
Well anyway she decided to scream in my face and tell me "l'm a bartender, not a waitress hunny. Go ask one of them for a drink"
It wasn't what she said, it was how she said it! I've never been to the Brixton branch in South London before and I came from North London to have some Mufasa from Lion King B*tch shout at me and embarras me in public.
The funny thing is, I apologized to her!!!!!! More than once as I wasn't familiar with the protocol and her outburst was soo outrageous that everybody else stopped to see what was going on.
Dear management, she ain't the one, let her go!!!
Vanessa and Ryū apologized on her behalf for HER DISGUSTING BEHAVIOUR!!!!
They offered to take my order as I still patiently waited. I ordered a RudeBoy cocktail in her honour! Laughed about it, Ryū kindly charged my phone and said the drink was on the house. Once again, Thank you.
So eventually the party arrives, behind the scenes a lot was going on and I felt for the team and thank them for their honesty and their efforts to ensure my cousin (the birthday girl) had a good time.
Air conditioner vent was leaking, BADLY!!!!! Can't blame the staff for that, but I doubt that's a good look on your establishment not to mention health and safety violation.
Major side eye!!!
Anyway night continues and we were looked after inspire of the issues such as starters running out completely/no rice n peas after Jerk bowls were ordered. I felt so sorry for the girl in the kitchen, it was a rough shift, at one point I wanted to help out in the kitchen, FOR FREE.
Vibe was good, we were looked after also want to Highlight Aaliyah, such an angel, thank you.
Back to the Wicked witch of the West. Who now left the bar, to clear tables, apparently bar staff can do that but can't take orders At - The - Bar.
I was sitting at the table as she cleared in front of me and she didn't say a word! This would have been a perfect opportunity for her to apologize for HER behaviour, especially as most of the party was outside smoking at the time, but the coward in her wouldn't die! Such as life I guess.
Night continues, more drinks and on the way out we said our good-byes to the stars in the team. I promised them I would write a review.
I came to RKB on Saturday 24/6/23. It would be considered dinner service.
Now that I've discussed the service and that awful Air conditioning hazard, let's talk about the food.
Edible! I didn't even take a picture of my plate,that says a lotttt in this present time. Coleslaw was definitely a win, the Chicken lacked real flavour/spice. Say it with me people.....Seasoning. Chips are mediocre. Vegetarian/vegan options......what options??????
Drinks, Great! Versatile drinks menu that is impressive upon arrival and doesn't taste like dishwater.
Would have stayed longer and drank more if that was an option as the music created a good vibe.
I will be forwarding this to head office cause they need to know who is representing them and how.
I hope this review has been of use to all who read and wish you all well. Overall I would give a 6/10 and 2 of those points goes to the staff that held down the night and worked their butts off.
Again, Ryū/Vanessa/Aaliyah and a few others who names escaped me thank you for making what could have been a disaster of occasions something still worth remembering with a smile.