Nicole H.
Yelp
We recently stayed at The Russell in the Tower suite - 2:T. The stay was very different for my normal stay - I travel for work and am a Diamond member with a different hotel chain, so needless to say I was out of my comfort zone.
I am thrilled with my stay! Check-in was very easy and the communication from the staff via email & text was clear and concise and easy to understand.
The décor is like no other place I have stayed. Walking in, the lobby was decorated with inviting and unusual furniture that was surprisingly comfortable. There was a unique mix between modern comforts and the artwork gave nods to the original church building and Nashville / country music heritage in a very Andy Warhol way.
The amenities of fresh coffee, tea, water and sparkling water were always available in common areas. Every room contained the amenities you would expect - just elevated. For instance, the bathroom had robes for our use, a clothes steamer and a Dyson hairdryer I was dying to try out in addition to Nashville specific treats - Goo Goo Cluster, snack bag from Music City Merchantsp, coffee, etc - these local additions gave me a feel of what it is like to live in Nashville.
Our room was incredible - a suite with 2 king beds (in separate areas) and an entertaining area. We chose to sleep in the bed literally in a tower - I believe the old church bell tower. The Russell was kind enough to provide sleep masks if the skylights in the tower woke us up too early.
My stay at The Russell has opened my eyes to boutique hotels. What I mean, is that before, I would have just booked my normal chain hotel, and now whether for business or vacation, I will always stay at The Russell when visiting Nashville, especially since part of my stay supports the homeless in Nashville. A huge thanks to the Russell for not only an amazing hotel experience, but your dedication to giving back and making our world a better place.