ninom870
Google
We have been visiting the Rutland Arms for many years, and sometimes it has been good, on others it has been memorably poor. Our recent visit was not great. We had intended to stay for after noon tea, but as it was a hot day we sat down first for what was described as “ Iced Super Fruit tea”. ||The lounge area is well maintained and comfortable so we didn’t mind waiting. When our drinks arrived there was obviously no ice in them. The waitress said “The ice must have melted on the way”? As we were sat not far from the bar, this didn’t make any sense! ||The drinks were served in heavily moulded, what I would describe as jam jars with handles. Not really in keeping with the hotel, however what was more Important to two weary travellers was the “iced” drink within. Unfortunately the drink was tepid warm at best, and worst still I think that one tea bag had been used between the two large jam jars, making the drink both warm and weak. Despite our thirst we could only partially drink the contents, and feeling rather queasy we left the rest, and didn’t stay for afternoon tea. See photo.||We would have said something at the time however they were busy with a wedding and the reception desk was unstaffed with a queue waiting. On other occasions our visit has been fine, but visits like this one unfortunately, literally leave a bad taste in your mouth!