ARNAV KAMBLE
Google
I recently visited The Sahil Hotel expecting a 4-star experience, but unfortunately, it fell quite short. The food was average — taste was just okay and definitely not worth the price. What was most disappointing was the water bottle pricing. A regular ₹20 bottle was being charged at ₹80, which is not just unreasonable but also against government regulations. When I brought this to their notice, they showed no intention of correcting it.
The service was equally disappointing. The waiters were extremely slow and inattentive — they didn’t serve properly and didn’t seem concerned about customer satisfaction at all. For a hotel that claims to be 4-star, this kind of negligence and money-minded behavior is unacceptable.
Honestly, there’s no reason to visit this place again. If they truly want to maintain their name and reputation, they need to work on their hospitality, train their staff, and stop overcharging guests. I hope the management takes this feedback seriously and makes changes — because at this rate, they’re losing both credibility and customers.