J E.
Yelp
We spent several nights in Key West in June and decided to stay here. From the moment we arrived and checked in, until we checked out every staff member we encountered was very helpful and friendly. Some went out of their way to provide extra service, like bringing extra pool towels or ice cold water poolside.
The room was very comfortable and it was a decent size too, so we definitely didn't feel cramped or like we didn't have storage space, because we most definitely did! The housekeeping staff took good care of the room everyday, refreshing the room and making the bed. But they also came back in the evening and refreshed towels and took the used towels, which was really nice!
The room was nicely decorated, but some aspects of it were dated and definitely needed updating. Also, the shampoo, conditioner, and shower gel dispenser in the shower was a style that is very difficult to pump when taking a shower (similar to the AC Hotels, which are horrible).
The pool and common areas were very nicely kept up with and clean. We even saw staff cleaning handrails, etc frequently. The pool is very nice a d soothing, given the very hot and humid weather in Key West. Staff vacuumed it daily and they also kept cushions and covers on the loungers around the pool.
There is a full restaurant with a very nice cocktail bar called Tempt on site. Additionally, there's a rooftop bar called Halo, which overlooks Duval St.
The food and drinks were excellent! We visited both bars often and enjoyed lunch at the outside seating area of Tempt one day and a late night snack inside at Tempt's bar one evening.
The location is PERFECT! Right at the corner of Duval and Eaton, in the heart of all the excitement of the area, but sitting far enough from Duval that it was quiet and chill.
Definitely will return!