John K.
Yelp
We stayed at the lodge 10/1-10/2 2023. Went over to the saloon for an early dinner. We are from out of town so know nothing of the local "vibe". It seems like a small quaint little town, which it is. We thought the atmosphere would feel the same. Well...it didn't. I cant tell you exactly why, but nothing felt welcoming.
We entered, and there is no direction as to whether you seat yourself, proceed out to the patio on your own, wait for a hostess...or what? I admit I am not a bar person, or familiar with "saloon" etiquette. But is it too much to ask for any kind of direction? Is a small printed sign saying order at bar, or something similar so out of line? Eventually we meandered out by the back door to the patio area, kind of hung around looking "lost" expecting someone to notice that we needed some kind of help....nothing...no eye contact, no acknowledgement....do we even exist?
We seated ourselves at a table (which I hate to do, in case that isn't the way it works), and waited to see if we would be assisted. We were not. After noticing others at tables holding what seemed like numbers of some sort, my wife suggested maybe you need to order at a counter. I went inside, and saw nothing to indicate where to order....stood near the bar for several minutes trying to get bartenders attention....no luck...she was engaged in much obvious talk with familiar regulars....at one point did "glance" at me and tossed a couple of menus at me on the bar, but hustled away before I could ask her the protocol. I admit I was tired and irritable, so maybe it was me, but this just isn't my thing. Enough of this ****.
I returned to the table, voiced my desire to leave but my wife asked me to "chill". She noticed what appeared to be a serve yourself "water station" to obtain your own water, so my wife got us waters. Meanwhile servers of some sort walked by us numerous times as if we didn't exist, with foods for various different tables, so someone was ordering food from someone somewhere!
I have to say, this kind of thing annoys me no end generally speaking. I do not like uncertainty. I do not care for murky wishy washy policy. I am a perfectionist, and expect ( I know stupidly) some degree of clarity from those supposedly serving others as their job. For example I never warmed up to Panera (the fast casual chain), because I never know where you are supposed to place your order, for a drink, versus, a sandwich, versus, a salad, etc.! Different counter locations for different things. How do I know the drinks are ordered at the other end...you as a cashier are right in front of me, but when I attempt to order I get an eye roll and made to feel as if I'm an idiot because I don't know the procedures that make sense to YOU corporate Panera.
I know I sound like a pain, which I probably am, but for those like me of a similar ilk, maybe this review is for you!
Anyway, since I was entering a surly mood my wife decided to take the bull by the horns ( I just wanted to leave), and went inside and deciphered the ordering process, and placed our food orders with the bartender, (which she had to figure out by watching others do so...oh so no patience for this myself!). Of course it didn't help, that after all of this, the items listed on their website that I had planned to order, really are NO LONGER AVAILABLE, because the menu has changed! Will it never end?!
In any case she found the bartender friendly, and helpful. Maybe I was putting off some kind of vibe? Anyway, eventually, we did receive our food which was unremarkable, and even my wife said "it's okay", but acknowledged she wouldn't be too excited to return either.
So take this review for what its worth. I'm not a fan as you can tell.