The Salvation Army Thrift Store & Donation Center

I have enjoyed this location for decades. There is rapid turnover of goods and a wide variety of stuff. Loads of clothes. Friendly helpful staff. I gather odd tidbits for my assemblage art projects and never fail to be inspired. With their occasional wacky pricing you might stumble onto an incredible deal on one find and something else more expensive than new. It’s the thrill of the hunt right?

All the staff are very helpful , courteous and are ready to answer every questions you have. I would like to especially mention Mr Scott for being a great credit to your organization please continue your good service. Thanks. Fr Oscar

Awesome place to find great bargains. Bargains daily. Esp love the new rewards program. Those special 50% off clothing, shoes and accessories are great. Found 2 pairs of pants that fit nicely and look good for 1/2 the price, Terrific place to find those little things you are looking for .

Amazing store! Great finds, great prices, and the staff are all the nicest, most polite people. I love coming here, it is my go to.

I have the best experience in this store. Staff is always friendly and professional. You can find the great pieces for the great value.

I always find unique beautiful clothes there and love when they have a 50% off clothing, shoes and accessory sale! Although I think their used shoe prices are a bit high for 2nd hand.

Easy to donate and love to no that I can donate to an organization that benefits veterans and citizens who need a job. Good team. Very spacious to shop around.

Since my review was DELETED. I was honestly shocked and beyond disappointed with my experience. After trying to engage in a pleasant conversation, I was met with complete disrespect. A worker, an older white blonde woman, likely in her late 40s or early 50s, decided to openly talk badly about me with another customer right in front of my face. For a customer service worker to behave that way is appalling. At her age, she should absolutely know better. Talking negatively about customers in front of them is unacceptable, and I cannot believe it happened. The worker’s behavior was disgraceful, and if this is considered acceptable conduct, it reflects very poorly on this establishment.

Very hit or miss as far as the selection is concerned in my opinion. Pricing is moderately fair depending on the type of item. Store is relatively clean Most of the store associates are kind with a friendly demeanor, with the exception of a middle-aged store associate, Barbara. I've had several unpleasant encounters with her. I've observed her treat customers as though they are a nuisance and inconvenience to her

Prices weren't on some merchandise, and some things didn't even have signing i.e. hats and coats. Prices are too high for low quality merch. That is all. Happy thrifting.

A beautiful man named Todd accepted my donations with great appreciation & good humor. We laughed a lot about all the "stuff & things" I brought that were leftover from an estate sale. He accepted with love & appreciation some family artwork that I was finally ready to let go of after many years. I left feeling happy knowing my family's items would be going to others for their good use & enjoyment. And to help those in need served by this wonderful organization.

Not sure why this particular Salvation Army store has some of the bad reviews that it has because this is actually one of my favorite store to come too! Here the employee are very polite, always go out of their way to great you and the assistant manager he is a whole experience alone! Always cheerful, always happy and have amazing energy every time Ive came here. Now Daniel has personally made this my favorite store because I had such a bad experience with the Salvation Army in Torrance off PCH (horrible team of staff,night crew )that coming here with the exceptional, amazing customer service Daniel gives is one of the best I've dealt with in all my thrifting experiences at any thrift stores I've been too. He is polite and always so helpful with a smile which that alone goes a long way! This store maybe a bit smaller than the others I've been too but hands down best team of staff. This store deserves every star! Plus I alwaysssss find steals and deals here! And they stay on top of their organization and cleaning! Again it's a thrift store so it's not perfect all the time but if you're looking for great deals and great energy come here! Daniel is employee MVP!

I am a supporter of this organization. They serve our communities when disasters hit or crises without media blitz. Know their history.

They wont take solid oak? It makes absolutely zero sense what they will let you donate based on whomever is working the donation center? It really is a waste of time when you take something one day, and then not the next? You cant park near the drop off (they get mad!) Then they have to check every single item? Dont you operate on donations?? A Solid Oak table? You took worse furniture the day before? Waste of time and effort. I cant come back anymore.

Donated some Aloha print shirts and old jeans after organizing some drawers. Drop off donation process was very easy and the gentleman accepting the donation was friendly and informative. He will provide receipts if needed. All in all I just didn't want to throw the garments away and thought someone can use them. The Salvation Army is a good organization and can use the support.

We came on the 2.99 sale day... need I say anymore?? What was even nicer is that wasn't even that busy for being such a great sale. They also have dressing rooms which is rare these days, however they are closed on sales days which of course makes a lot of sense. A good variety of different clothing, a little hard to sort through as nothing is by size but very worth if you believe in the hunt. Who can say no to a good deal and good finds!

This place has gone downhill SO bad. I remember this place being one of my favorite thrift stores about 5-6 years ago, and now it's the greediest thrift store filled with rude employees. I picked a few things out for my son and went to go pay. Based on the signage tops were 1.99 and jackets/coats were $5.99. I had two long sleeve tops, Target brand nothing crazy, and when I got to the register Sonya rang them up as jackets/coats?? I asked her why she rang it up as such and she said because one of the tops had a hood it was 5.99? The sign didn't have pricing for sweaters or long sleeves so I should've been given the tops pricing. She proceeded to argue with me and catch an attitude. I fed into it because I had time. She then tells me well I guess you could just go to the mall then huh? Sonya had a shit attitude and quite frankly hates her job and maybe her life too. This SA obviously doesn't do a great job screening their employees based on some of the reviews. Well Sonya, I went down the street to Goodwill and purchased a ton of shirts for my son for $1.99 The same exact price you had listed on your signage but you were trying to overcharge me. Lol. Safe to say I won't be returning. The corporation greed, lack of decent brands and poor customer service, I'd much rather take my business to Goodwill or THE MALL! Haha

Great place. Hard working volunteers doing a great job sorting donations. A much needed service to the community. Efficient drop off for a wide variety of items.

I've been shopping here for decades, and used to like it. That changed when they started blasting Christian music at top volume. Yes, I know the Salvation Army is a Christian organization, and yes, I know it helps people it deems worthy. But they must know the majority of their customers would probably prefer not to be bombarded with Christian messaging while they shop. I also recently learned the organization has a long history of discriminating against LGBTQ+ people, including refusing help to LGBTQ+ people in need of their services. I will boycott them from now on.

The store manager was disgustingly rude and disrespectful. His behavior was exceedingly unprofessional and threatening. Shameful that a Christian organization is fine with who they have representing them in store, and depending on how they move forward, it may also be shameful as to who they have working in the corporate offices. The pursuit of profit is clear.

This Salvation Army store on Artesia Blvd in Redondo Beach, is NOT the closest one to where I live in Santa Monica- but I go out of my way for 2 main reasons: and drive 45 min each way, Here's why: 1) This store is always so neatly and beautifully organized, that it's a sincere joy to find gems from fashion accessories to decorative items that I have purchased for myself and for gift giving, saving me $ and knowing that all of my money spent is going to an amazing worthy cause. 2) The cashier- especially Sonya the cashier, is the most helpful, courteous, efficient and this young lady always renders great customer service with a genuine smile. This is reason enough to visit this Salvation Army store on Artesia Blvd. My kudos to the mgr- please accept my genuine thanks for a great job! After all, I am in the travel industry- and customer service is the heartbeat of what I sell.:-)

Worst place to donate items. Been here multiple times with NWT, unopened, and high quality items. Each time we are turned away by unfriendly staff who become picky and tell us to take back pieces they don't want. These are donations for goodness sake! Take your donations one block west on the same street to Goodwill where the staff is kind and helpful. And they appreciate all donations. We won't waste our time at the Salvation Army anymore.

The dressing rooms are still closed, and all sales are final. So that's kind of a bummer. But some good deals to be found! Also, I really didn't want to take a chance on $10 jeans so I just went for it and put them on over my leggings and used a mirror for sale at the back to evaluate. Tried on two pairs of shorts and a romper this way as well. Gotta do what you gotta do!

So I just got back from dropping off some clothes at this location , I pulled in next to the donation containers to drop my bags with my toddler in the car seat in the back of the car , some teenager with long hair came out and started harassing me and asking me to park the car and arguing that I have to follow the rules! I told him I have a baby in the car and it will take only a minute for me to drop the bag and he started fighting and arguing with me , and he was doing this watching my son cry !!! Unbelievable!!! I am making a donation with a baby I don't need this!!! Whoever has hired this person should get rid of him , I honestly think this person is not in the right mind based on how he was talking ! I got very scared and left as soon as possible! Also tried to call the store but no one picks up the phone!

I have been here 3 times once to donate furniture and other pricey items. 2 other times to shop. The manager is really sweet but I have only experienced very rude cashiers here which totally ruins the experience and a crazy guy working in the back receiving donations that makes me never want to come back to this place. There is a goodwill 2 doors West you might as well just donate there.

Came here last week to get some tank tops after going to good will walking out cuss ehe were expensive like 4$ each came cuss they day turned out to be warm ehe i expected 2 were $1.99 and found one the ticket of the week color for 1.00 so basically for 4$ dollars bought me 3 things Also Came a few days ago found 2 shirts for a dollar on gone tags Of the week color

I love this Donation Center! But what makes it so great is Mike. Mike is in everyday except Weds and Sunday to accept your donations. When you pull in, he insists on coming over to you and helping to carry your donation to the bin. He will also wheel a large cart over to your car without hesitation so you don't have to lift a thing. Mike is the friendliest and most knowledgeable employee in the donation business from my experience and provides the best customer service. But what a lot of people don't realize, and Mike does not talk about unless you chat a while with him like I do, is that he is also responsible for making life and death decisions on a daily basis. He is charged with knowing what will sell in the store and examining your donation after you leave and making a decision what will be brought inside for immediate sale or shipped to a central Army location where who knows what will happen to it? I don't even want to think about it! And unfortunately, he also also has to decide if anything you drop off has no chance in life anymore and has to immediately be put to rest in the garbage dumpster. Frankly, that last decision would be the hardest for me to make--but I guess if you are not emotionally attached to the item--it's easier. Go see Mike and chat with him a bit if he has time. Such a great hardworking guy. Don't forget to get a receipt if you need it for your tax return.

Extremely rude staff threatening to give me a ticket because they "have cameras" if I left my donations with them without waiting for a receipt.

I had checked their website for hours on Sunday. It listed 10a as the open time. I had 4 bags to donate. My arrival time was about 1005am or so. They were not open. I got out of my car and was putting my bags along a tree and someone honked and started yelling at me to not leave my bags there. I stated that the website stated at 10am start time. Another employee came out and basically said the same thing. I got out of my car and picked up my donations and put them back into my car. The person in the car watched me the entire time as if I was a criminal. I can guarantee that I will never return to this location. I've donated for years, and have never been treated like this. A simple solution is put a sign stating the different hours, or change the website hours in regards to donations. Extremely rude and unacceptable customer service should be corrected ASAP.

NOT COVID-19 COMPLIANT. 7/2/20: Every worker I saw had their mask under their noses. Not one of them was wearing gloves. No plexiglass separation at the cash register. The place looks nasty. They were not enforcing customers to wear masks. I hope that they can clean up their act soon, For the safety of their workers and customers... And everyone who knows and loves them.

Being the minimalist that I am, I come here to donate a bunch of stuff that I do not use. This time around, I donated a whiteboard, a yoga mat, a 3-ring binder, an external hard drive, and a multi port. Donating here is pretty hassle-free. I just turn in here from Artesia, and the attendant by the bins directs me what items to put where. He then give me a receipt, and I'm good to go. It's a feel-good place, knowing that my donations will help with the needy of this world. I'll be back to donate more items as I sort through my belongings.

The staff were professional and very helpful. It was a pleasure donating clothing articles to them.

I use to love coming into the salvation army... but since COVID they have raised there PRICES so high for STUFF that has been DONATED ASWELL AS USED...no thanx I'm good... I can get Brand new for nearly the same cost as there. DONATED/USED PRODUCTS.... also they sell the clothing at a high price and u can't even try on.. ALL SALES FINAL...BYE

Found a used rusty skateboard, wheels wouldn't even spin for $19.99. When I tried to purchase it with there 25% coupon they would not allow me to use the coupon. When I asked why they said because the price on the skateboard was already too low. Why give out coupons if I can't use them. That really made me feel like I was taken advantage of.

I take some of my clothes and goods here to the Salvation Army (and there's also a Goodwill one block away too). It's an easy process to donate items as well as to get a receipt for tax write off deductions. The staff is very friendly too. I've never shopped here before 'tho as a retail store, but often wonder if I'd ever see any of my clothes for sale here that I donated.

Staff was friendly & obviously prices are VERY low. Store could be more organized; pant sizes were mislabeled so try to go on the brand's label and not their label. They had some nice clothes there but some clothes were stained or not in the best condition. Also the store could use a good dusting! The "boutique" has nicer clothes so they cost a little more but still very cheap. The boutique seemed cleaner & more organized. Don't want to knock them too much because what they do for the community is great & I appreciate thrift stores so I may come back to donate!

My father passed away this year so my mother will be selling her house and moving. We had several items to donate so decided to take them to this location since we have done so SEVERAL times over SEVERAL years. The car in front of us parked near the donation area so we pulled in behind it and parked, too. My mother opened the door to get out and Ben S. began waving his arms over his head and SCREAMING for everyone to park in a spot. We then parked in a spot, got out, and started to get the items from the back of the car. Ben approached me without a word and started to take the bags from me. I then asked, "Do you speak?" because his actions were quite rude up to this point and I don't take kindly to someone approaching me and literally taking things from my hands without so much as a hello. He then proceeded to bark in my face as if he was a dog. I told him he was being rude by screaming at people and not greeting us, and that it's not okay to just take something from someone. He said we were rude and also that we almost crashed into each other. Seriously?!? This guy is a loose cannon and a complete ass. Here we are giving you things for free that you can sell to make a profit and you have this jerk in the parking lot. Not to mention the multiple times we have donated in the past. My elderly mother should not have to walk to the donation area. Every other place allows you to drive up and unload items or at least use a wheeled bin. Needless to say, we will not be donating here again. I really hope Ben gets the help he needs so he doesn't mouth off to the wrong person. Looking at other reviews, this is obviously not the first time he has acted this way. I'm sure there are plenty of civilized people that would be happy to have his job.

I keep giving this place a chance, and they just keep blowing it. I am just in disbelief how a place that is accepting your donations, literally for free, can be staffed with such abhorrently rude employees. I have made an effort to try and donate predominantly to the Salvation Army after learning about the less than ethical business practices of Goodwill. But I just can't understand what is going on at this place. Every time I bring in a donation, I am treated as though I am an annoyance. I'm not bringing in garbage either... I'm bringing in brand new clothing, electronics, and other things of the sort, because while I know that I could sell them and get money for them, I would rather donate them to a good cause instead. But it seems that when I come to this location, I am just met with hostility and irritation. For instance, yesterday I brought a bag of clothing in, and a female employee was speaking with a male employee about 30 feet away in the parking lot. I walked up with the bag and stood there looking at them for a minute, just wanting to know where they would like me to leave it. They both saw me, and completely ignored me. Finally, after waiting long enough, I said "excuse me, I have a donation, where would you like it?" They both looked at me with annoyed looks and no response, so I said "it's clothing." The guy says "it goes in the clothing bin behind you." So, I walked over and placed it in there, and then walked back over toward them, because I also had a Bookshelf that I wanted to leave and wanted to know if I should take it over toward the door where the other furniture was, or leave it near the donation bins. I again stood there, clearly having another question, and was again completely ignored despite the fact that they both were well aware that I was standing there waiting. I waited another minute, and spoke up again and said "excuse me, I" and the girl interrupted me and said "yeah, you need to give me a minute, I will get you a receipt" in a rude tone. Again, this was clearly a personal conversation, and they were both clearly at work and clearly ignoring me for whatever reason. So, I said "actually that wasn't my question, I have a bookshelf to donate as well and I was wondering where you would like me to put it," and she just replies "we aren't taking any more furniture." So I say "okay, we'll I guess I'll just take the receipt then," and continued standing there for three minutes, continuing to be ignored. Neither one of them ever came over to get me the receipt. I finally just left. Keep in mind, I was literally the only customer in the parking lot, and the three of us were the only people there. They were not busy, they were just having a conversation which was apparently far more important than doing their jobs. Every single time I come here, a similar situation seems to occur in one way or another, and it's getting old. I live right down the street, but I'm going to start checking out some different locations, because I just can't continue to support a place like this anymore.

Staffs are friendly , even I was drop off clothing, very pleasant man were there to greet u

Had to come here to drop off some clothing and was please to see that they had a staff in the back of the building to unload your goods from my car. The staff was wearing face masks and gloves. The only down fall was that it not enough room to drive your car and turn around and drive out. There was quite of a traffic jam once cars start coming in for drop offs. They need a better system to have cars come in and out with ease.

Love that's it's got drive thru drop off! Like supporting a place that really helps people, better than "Goodwill" which is more in it for the bottom line profits.

I have been here several times and noticed there's no more boutique antique section anymore , very little furniture and prices have gone up , I think the goodwills are better

Daughter and I dropped off 2 containers of clothes/household goods ect. Been dropping stuff off for 20 years at this location. We have donated clothes and accessories for years and all we had to do was drop off tell the collector items and get a receipt. Monday my daughter and I dropped off clothes shoes, house whole goods etc............and this punk they hired had us doing his job. I don't know the crates or where things need to be separated, nor my daughter. We DON'T WORK THERE. If I'm doing a donation to help others, Please let me know that I have to do the job of your collector, that YOU PAY FOR, during you acceptance of free things to sell. I refuse to do the job of an entitled lil prick dictating to us what bins to place our donations because he's on a power trip or just lazy and would rather be in his phone and clearly doesn't give 2 shits what this whole matter means.........after this epic fault on your hiring skills because lazy rude next generation is your choke hold on survival........good luck. Another charity will receive my donations as well as my friends. 20 years and never felt like this until Monday. Tell your long haired lazy boy, thank you. You should hang onto him. I'm sure he'll be great for business, if not running it. Idiot

I guess The Salvation Army is in great shape donation wise and no longer needs our help!! Must be nice!!! With Covid, in the beginning, they would not take donations at all. I would donate lightly used items 3-4 times a year. So stuff started to stack up. NO worries, but with well over a year and a lot of time on my hands I have been going through the entire house collecting up everything we did not need. Boxing it all up, Dishes, electronics, clothes, books, shoes, video games, dvd's, cd's use your imagination, hoping to deliver it when things opened up. Well, tried unsuccessfully this last Saturday. Took all the boxes, Loaded up the CRV filling every inch and drove the 30 mins to get there. They wanted me to unload the entire truckload, open and unpack every box and inspect every item right there in the parking lot???? I guess they can pick and choose what they want and do not want. must be nice!! It would have taken hours, then what about all the stuff that may not have been GOOD ENOUGH for them or meet their HIGH STANDARDS??? I got to pack it all back up and reload my CRV??? He kept repeating himself .. we can not take anything "dirty" in the store?? LOL, What does that mean?? Yeah ... I will find another place to donate my lightly used items and redirect any financial support.

Sadly, had a really negative experience at this location. The manager is rude and seems miserable. Also, very overpriced.

This place can be a hit or miss (it is a thrift store, so can't always expect to find great things). I like the weekly color tag specials (50% off). Staff, for the most part, are pretty nice. What I don't like though, is the inconsistency in the point of sale. For example, bought a vest with a hood on it. Vest are $3.99. But because it has a hood, you now want to categorize it has a sweater vest and ring it up as a sweater (which are $5.99). Another example, I bought a nylon vest (not even a thick puffy vest. Just a thin, nylon vest) and now they want to charge me the price of a jacket ($7.99) because it is a "jacket vest". Excuse me!?!? Where are the sleeves? They say sweater vest are $3.99, yet last time I was here, a "sweater vest" was $5.99. So what exactly is a vest then?!?! I honestly feel, things like this is shady business/sales practice. Just because a vest has a hood, you want to charge me as a sweater, yet will charge a vest a jacket price, with no sleeves!?!? Not sure if they are trying to charge customers a higher price whenever they can or maybe just because I'm a guy and they think they can try to get "technical" with me on the clothing. Next thing you know, they are gonna start up charging for cargo pants because they aren't just pants, they are cargo pants, that have extra pockets. Why am I pointing this out? It's incredibly frustrating when you are shopping and when you check out, that your item is being rung up higher than what it should be just because the cashier wants to be "more technical" than what they should be (to charge me a jacket price for a for what is a vest that they now want to call it a "jacket vest" (a vest is a sleeveless garment, point, blank, period). So overall, SHOPPERS BEWARE of these price mark up.

Have donated here in the past and prefer to but I will no longer donate here ...the gentlemen at the donation area asked if I needed a receipt and I said ok ....he gave me a look like really lady ....then why did you asked me???? ....then he asked again ???? "Do you need a receipt?"With the same look ....evidently he didn't want to give receipts that day so I said no and left ....so rude. The end sorry for the vent but it's what happened

Looks like the whole store has now been converted into a "boutique" with "boutique" prices as well. Still cheap but almost at the level of "Ross Stores" but Ross items are new. Maybe they want to compete with the Goodwill "boutique" across the street. Sad to see another "not for profit" store go to the " for profit" realm. I was using this place as my "decentralized closet" buying some clothe, using it for a short period and then donating it back and picking up something else. Keeping the cycle going. But with the new prices I don't see the point. This change must have been the idea of some newly hired MBA whose only maxim is profit maximization.

This store has made an amazing transition!! All clothing's organized by catagory, like previously but now by color, making it soooo much easier to shop. Because of the excellent organization in clothing I easily find more to purchase. Great furniture dept. and definitely the store is cleaner. Thanks to the drop off people in the back parking lot. Always helpful, polite and bins are organized.

We've donated here several times. The last two times we tried, though (last week), there was no one to accept the donation and provide a receipt. Both times we had to go into the store yelling "hello". The second time, the woman yelled back, "you need to go to the register". Why she couldn't give a receipt, I have no idea. Instead, she wanted me to go stand in line waiting (which would also require unloading the kid out of the car, etc). Instead, I walked away and went to Goodwill a block away. They had many people there who were happy to help unload the car and provide a computer-generated receipt.

Thank you to the store manager Todd and attendant Jerome for helping me with my donation.

I have been on the search for items to wear for the Camp Pendleton Mud Run and figured I would give the Salvation Army a shot. I remember when the Salvation Army would have a Santa ringing a bell during Xmas time asking for donation and now that Santa has been replaced with a crackhead. I am not sure what I was thinking walking into this store. I walked in and it immediately looked like I stepped back in time. The items they had displayed honestly looked disgusting. I was afraid to touch anything on the shelves. I had just came from a Goodwill store where the Goodwill had a professional sign above sections indicating what that section of clothing was, at this Salvation Army they had had written notes. I walked around a bit and thankfully the door leading in was open when I walked in and when I walked out because the only thing that touched anything inside of this store was the bottom of my shoes. I will never come back here. This place is large and I have no idea how they keep the light on.

This location has a ton of furniture in decent condition. I got most of my vintage (50's & 60's) furniture from thrift stores, and my leather living room sofa & chair came from the Salvation Army in Santa Monica. There are good things to be found at the Salvation Army stores & it is usually possible to negotiate the price.

Bad attitude of cashier Mrs. Chandon, does not say good morning and thank you for buying and ask for things without saying please .. she need smile and attitude training!

This Salvation is HUGE!!! It is organized well and did I mention massive? This is by far the largest Salvation Army I have visited. I like this location, they have lots of furniture and clothes, but the Torrance PCH location is by far my favorite. :) They have better quality clothes. I think it's because the Palos Verdes residents donate to the Torrance location because it's their closest location. Who knows, but if you are looking for clothing, try the Torrance location and you will be pleasantly surprised. I wish you all a beautiful day! :)

Donated at the Goodwill down the street. Saw nothing in the store. Figured I'd walk in here to see if I had better luck. Score. Four skirts and a book for a little over $20. Lots of variety. Quite a lot to sift through and a ton of variation on quality, but all the pieces I walked away with were vintage. I'm a modest is hottest kind of girl, but finding longer skirts can be tough, so I was so thrilled to find so many. I actually tried on at least a dozen but decided on the four. If you're willing to do some hunting and the time is right, I'm sure you can find some good stuff. Let me clarify on the time is right concept: When I was in the store, they made several announcements that clothes priced about two weeks ago were 50 percent off. That makes me think this store has a HUGE turn around and is constantly changing. Thus, if you don't find something the first time, I wouldn't rule it out completely. Went to the boutique section of the store (located next door) a few days later. Walked away with another skirt and an awesome genuine leather jacket for less than $30. I continue to be impressed!

I really appreciate the staff here. They are helpful and cheerful, which sadly isn't the case at most thrift stores I go to. It's a refreshing location to shop at!