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So we went to sana beach resort with family of 8 people and booked 3 cottage rooms worth 9000 each. Those were supposed to be their best rooms. I got fooled by seeing their property photos and booked 3 rooms for 2days and also paid 50% of the room rent in advance . When we got there, even though the check-in time was 12 and we got there at 1, we had to wait more that half an hour as the rooms were not ready yet. The rooms were very small and no electric kettle and tea-coffee powder, sugar, no fridge, tv was not working (missed the IPL final for the reason), no hand wash in bathroom. Pathetic. Then I opened the wardrobe to keep my clothes inside and to my surprise there were lizards with baby lizards crawling inside. Food is the worst I had in any hotels in my lifetime. Fish, chicken, rice everything was 3rd class and tasteless . They couldn't even provide some overboiled rice and potato for my 3year old baby. Unfortunately next morning at around 5 AM I got a call from my cousin that my uncle has got an stroke and is currently being taken to hospital. As it was big brother of my father and my father was also traveling with us, he said we are going back right now. ||We contacted the reception and described our situation in person but even after repeated requests they made some goon type people appear and made us pay for the full 2 days and the manager was laughing at our situation and commented that you booked and now have paid for 2 days, why don't you just stay and enjoy instead of going home. ||Really, we were outsiders so couldn't do anything but pay up and leave the resort in disbelief.||||PLEASE PLEASE DO NOT GO TO THE RESORT, IT'S A HUMBLE REQUEST FROM ME TO ALL