The Sands at Grace Bay

Well this resort far exceeded my expectations. I came to visit this resort a couple of years ago. They have completely update and renovated this resort. The rooms are amazing, very well decorated and with all the comfies of homes. Staff are all exceptional, pleasant and very professionally polite. Staff always went out of their way to assist us with any requested we had. The Hemming way (restaurant) food was well priced, great portion sizes and excellent quality. We have been to Turks about 6ish times and stayed at several different resorts and this by far is a gem that we will return back to next July. Also, the price point is excellent! Special mention to the front desk, Abigail Renoka and team for going the extra mile to accommodate and be attentive with drinks for our kindness!

I couldn't say enough good things about this resort. I went on a girls trip with some friends and we were so impressed from the time we got there to the time we left. Service upon arrival was excellent and the rooms were spacious, came with a washer dryer, comfortable, and useful. We had a little kitchenette so we could get groceries and save some money on eating out for every meal. You can walk to the main part of the town in about 8 minutes that is filled with restaurants, bars, and shops. We had fun interacting with the staff throughout the trip and everyone was extremely accommodating. The bar/restaurant on site, Hemingways, has a bunch of good options and the views from the patio are stunning! The chair/towel service was great and the entire Grace Bay was seriously heaven on Earth! We would walk the beach down to other bars/hotels too to mix it up. They were about 10-15 min beach walk from here. Overall - very convenient, clean, quiet, beautiful, and a little slice of Heaven.

We have just returned from 10 nights at the Sands. Our 5th visit to TCI and the Sands and this one, like the past 4, did not disappoint. The location is ideal, walkable to town and the best beach area on Grace Bay. You stay further to the west and the town is not within walkable distance, you stay further to the east and the winds really effect the on beach experience. Sands beach is tranquility at its finest.||Ovidio (GM) is doing great things, the rooms were very clean and updated and the grounds are very well maintained. He stresses high levels of customer service and his team delivers.||Yudelka on the reservations team is fantastic to work with. Her professionalism and communication skills leading into and during the weekend were fantastic and very much appreciated.||Beach/Pool Team. Delroy, Samuel and Johnson should be recognized for their friendliness, hard work and level of service. With most of our time spent at the beach it is enjoyable to engage with these guys on a daily basis. They overdeliver and we appreciated it!||Thank you for all that you do, we are already planning our 6th trip back and cannot wait to be in TCI in July 2026!

Airlines canceled flights due to weather but thankfully they booked one paid overnight stay. Though our arrival was expected we were not welcomed with hospitality. No smiles, only short patience and ugly attitudes from front desk staff. Our group were assigned rooms located up third and fourth flights of stairs,no elevators,no acknowledgment if anyone was disabled (had at least one among us). No cart or help with luggage was offered only our keys and a map to get there.There was no complimentary water in rooms wether cans or bottles. No ice or drink machine only baby ice trays in the refrigerator. The only water available was purchased at the restaurant on premises ( before closing)at ten dollars a bottle. Guessing the kitchen faucet was the complementary. Even the waitress at the restaurant was unfriendly and very short in conversation though we arrived two in a half hours before closing. Trip was a first time visit. Our best stay originally was at the Grace Bay Resort/Villa. Amazing staff.

We had such an amazing stay at Sands, and a huge part of that was thanks to the incredible service, especially from the beach and pool team. Jose, Cordero, Sammy, Niko, and John were all so friendly, helpful, and hardworking. They truly went above and beyond to make our trip fun and stress-free. Whether it was setting up chairs, placing umbrellas, or giving us tips on local spots to check out, they had our backs the entire time. Their energy made each day by the water even better. Thank you to the entire team and the hotel for such a memorable experience, we’ll definitely be back!

There is massive construction going on next to The Sands. Constant noise and pollution takes away from all that the hotel has to offer. I The front desk staff are extremely impolite. We stayed 8 days and they couldn’t agree to a late checkout even for an hour. It’s not the resort was full. The cleaning staff the staff at the pool and beach were exceptional.

Nice location but unfortunately a new skyscraper hotel is raising next door so the noise is terrible. The staff is good specially concierges and maids On the contrary the employees of the reception are cold and impersonal, nobody gave us a smile and an orientation Maybe is a good place for big families but not for couples who like quiet and relaxing atmosphere |No one controls poorly behaved kids who scream everywhere and at any time or adults who smoke cigarettes and cigars on the beach or swimming pools despite the ban

There are so many choices in Turks that everyone deserves an honest review. We just returned after a M-Fri. stay at The Sands. If you want a family friendly, affordable small resort on one of the prettiest stretches of beach in the world this might work. We were expecting more. The initial "ocean view" room we were given was on the 1st floor next to the noisy pool equipment and instead of the ocean, the view was of the staff parking lot and next door lot. +'s = Beach, ample beach & pool seating, restaurant on site, close to other hotels & shopping, comfortable beds, kitchenette, laundry in room, roomy screened in deck, pleasant bath products, small shop on premises, accommodating of room change request, on site excursion coordination, beach, revceived an apology bottle of wine and note, free parking, free shuttle to sister properties (definitely visit The Shore Club), affordable. -'s = Pools and "lazy river" are small and dated, not an over friendly staff vibe, do not count on pooside/beachside cocktail service, bed is made daily but sheets are not changed #sand, 1st floor ocean view is an obstructed ocean view on the side of the building, while not associated with the hotel...restaraunt service is also lackluster, cornhole/hammock area is hidden in back of resort and not very inviting, **YOU CAN HEAR THE CONSTRUCTION next door and while not extremely loud, it is noticeable and ongoing. Do not book here if you want a quiet tranquil spot. I would not stay here again, but I can see how it would be an ideal spot for some. Read all reviews closely.