The Sandwich Shop

False advertisement, the food tasted old. The rice was undercooked and tasted hard & old. They gave me some old mushed up sweet plantains with my plate. It was way too expensive the veggies plater for the quality of food to be so trash. I'm prettt sure from the taste and look that they gave me days old food. 0/10 I don't recommend. $26 dollars down the drain.

Overall rating: 4.1 I stopped by this place for a quick lunch while in the area. I really don’t like how it’s impossible to know the price until you’re right there at the ordering. The website should consider updating given there isn’t any place to sit and think. I ended up paying about $15 for the Cubano and it was okay. It wasn’t anything special. I kinda had a little higher expectations being in Williamsburg and it felt like a boutique shop. Not sure if I’ll come back again if I’m in the area. Recommend giving it a try, but lower your expectations.

The sandwich only had 2 very thin slices of prosciutto on it, not worth it for the price.

I don’t know what this sandwich is, but it’s not a Reuben. The pastrami is also awful. I won’t be back.

Lovely ambience. I wish it was bigger and had space to sit in, but the decorations are lovely. The food was delicious, high quality and savory. It was worth it

Insides of sandwich are good but please just don’t offer gluten free bread if you’re going to upcharge $3 for bottom tier soggy grocery gf bread that falls apart and makes the sandwich tiny

Love this place! They let me customize my sandwich and it turned out great. They also had some fun cuban salsa music playing. Made for a nice lunchtime spot. Potato salad was also a plus!

The best creamy tomato soup and potato salad I've ever had. Cute small place. Limited soft drink options but a decent amount of beers and wine. I actually didn't like the rueben sandwich I ordered but the sauce options they had (Chipotle and Sriracha mayo) saved it. 5 stars for that awesome soup and the company's devotion to helping people (charities) and the fast attentive service.

Great place in Williamsburg for sandwiches! Lots of options to meet everyone's needs including 2 vegetarian options! I tried both and both were amazing. Can't go wrong here!

Overall rating: 4.1 I stopped by this place for a quick lunch while in the area. I really don't like how it's impossible to know the price until you're right there at the ordering. The website should consider updating given there isn't any place to sit and think. I ended up paying about $15 for the Cubano and it was okay. It wasn't anything special. I kinda had a little higher expectations being in Williamsburg and it felt like a boutique shop. Not sure if I'll come back again if I'm in the area. Recommend giving it a try, but lower your expectations.

Had a platter of sandwiches delivered for an event and they were a big hit! Service was fantastic and I would highly recommend this restaurant.

I paid $16.50 and the sandwich was small and scarcely had meat and cheese. I ordered online and what a disappointmen. don't order from them

Maybe I got the wrong thing...but my sandwich was super greasy. It was the turkey club and the bread was oily and the sandwich itself just didn't seem fresh. I ate half. I don't know that I'll save the other half. The dressing was also a bit too much too. Meh. Won't order from here again. Not bad, but not good either. Sigh.

Sandwiches are WAY overpriced with the size/amount of toppings on them. $17 for a basic sandwich is wild but 3 stars since they are decent and employees are nice - wouldn't come back though

Very yummy food. Tomato soup was delicious and the pulled pork sandwich hit the spot. Will order again!

Spectacular Cuban sandwich, top 5 in NYC for certain. The meats are succulent, not dry like some others I've had, pressed to protection, quality ingredients. Quick service, courteous staff.

Great service great sandwiches Must try the crispy chicken sandwich And hotdogs with everything!

I ordered their cuban sandwich on a Sunday afternoon, and was not disappointed. The sandwich arrived hot, with the cheese perfectly melted. It was perfectly pressed with the bread having a good crunch to chew ratio. The shredded pernil was super flavorful and not skimped on. Overall I would definitely come back for this! UPDATE: I have now also eaten their chicken salad sandwich (The Queen) several times and it is honestly my favorite chicken salad sandwich that I have ever had. Good enough that I had to come update this review.

Wow. We had these sandwiches brought into our office and it was the best lunch they've ever provided. I had the Emiliano and the Penzina and both were incredible. The bread is a little hard, but I can't tell if that was from the delivery and if it would be better fresh. I loved the proscuitto and the pesto and the fig jam. I'm a big fan of sandwiches in general, but loved these. I would say the size is a little small. I had to eat 2 to be full. I'd say the length is about 3/4 of a footlong.

I want to give an update from the last time I was here. After being very disappointed in my last order, Andy immediately reached out to me to see what went wrong. I ended up having the opportunity to try some other items off the menu afterwards and it has completely changed my opinion on this place. Below are some more items that I tried: creamy tomato soup lentil soup turkey club emiliana sandwich tuna salad on brioche My favorite has to go towards their lentil soup and emliana sandwich. I was very full after eat most of the sandwich which was the complete opposite of my last experience. I'm guessing I may have went during an off day last time. Regardless, I am very pleased with the customer service and I am glad I gave this place another chance.

This is a grab and go place, so FYI you have to wait outside in the cold. Was so disappointed when I was handed the little bag after spending $18 because dang the sandwich is SMALL for the price. Maybe if they decided to include a bag of cheap chips with the sandwich, it would make me feel like this lunch was slightly worth it. I understand it's quality, (not subway), I live in Williamsburg for god sakes I understand things are expensive but WOW LOL. Edited to add: Yes, it tasted delicious!! But yes I'm still hungry. Also they don't accept cash.

Amazing! Favorite sandwich in Williamsburg. Order from here at least twice a week. Favorite is the Emiliano, but I've tried most of the menu and it's all amazing. Currently you can't order on Uber eats unfortunately - it says all items are sold out. It's been like this for at least a week, but today I realized that other apps are still working. I would've ordered at least 2 more sandwiches in the past week if Uber eats had been working, so I assume this is also turning other people away and losing money for the shop. Hope it's fixed soon!

I love this place! Yes, the prices are a little high but their options are way more than just a sandwich. The menu has a wide variety from classic to unique options that you can't find anywhere else. My absolute favorite is The Queen. The chicken salad is silky smooth and you can really taste that the mayo is homemade. The bread is perfectly fresh, soft, and crunchy. The Mexican is also really good and the flavors are very well balanced.

Used to love this place but the price does not match the portion or quality anymore. This sandwich has no business being $16.50...

delicious sandwiches and huge selection. definitely check it out. I ordered the southern pulled pork, and it was well cooked and juicy. Delivery came on time and the food kept well on the journey.

Picked up from here. Lots of menu choices, so took some time to pick. Picked the Cuban cause I just recently saw "Chef" the movie. It was absolutely delicious, the pernil (pulled pork) was legit and definitely homemade, the ham was great quality, cheese melted and bread toasted perfectly. I am not a mustard guy but I got it anyway because it is a crucial ingredient to a good Cuban, and it was not overpowering at all. I was skeptical of the high prices but the portion, and quality of Cuban definitely made it worth it.

Yum! Really tasty sandwich shop with a ton of great options to suit just about anybody's taste and preferences. As fresh and delicious as it may be personally I think the sandwiches are on the expensive side. The key lime pie is not to be missed here people! Staff is friendly and accommodating. If you plan on dining in know that the space is real small with a tiny table out front for the warmer days.

Outstanding customer service Go for The Emiliana -- seriously. Best sandwich in Williamsburg. Wanna try the Cuban on my next visit.

The service here is unmatched. I literally showed up late and they waited for me! I forgot to leave a tip because I was so frazzled but I hope this review does something!!!

Had me a cubano sandwich and it was outstanding Always pleased with service promptness and quality of their food

Made a huge order to feed 15 hungry ladies at a bridal shower, and everyone had nothing but great things to say about how great their sandwiches were. I wanted to try everything, but only got my hands on The Emiliana, and it was amazing. By the time I tried to reach for seconds, it was all gone. For those ordering for a large group or gathering, I highly recommend ordering a day ahead. My biggest concern was the food was not going to arrive to me on time for me to feed the guests, but I left it in the hands of The Sandwich Shop and they did not disappoint!! I will definitely be coming back for seconds!!

I was so excited to try this place seeing as though I love sandwiches but I didn't even get the chance. I placed my order to my address which included an apartment number. And instead of ringing the bell I provided. The driver claimed he was unable to reach me and took my order back to the store. I tried to get a redelivery and they told me that was not possible. I feel scammed and would have expected more effort in making sure I received my order. Update: I made a second attempt to place the order because when you want something you want it. And they canceled my order AGAIN. So on top of the poor communication I received. They rejected my second order. Unprofessional period. Sadly will not be recommending.

My wife and I ordered their Cuban Sandwich on a Friday afternoon. OHH MY GOODNESS, ABSOLUTELY DELIOUS. The sandwich's were hot, with all ingredients perfectly made. It was perfectly pressed with the bread having a good crunch to chew ratio. The shredded pernil was super smoked flavorful and not skimped on. I will definitely come back for another CUBAN .

Delicious but grossly overpriced. 3.00 for a small bag of chips is laughable. I really enjoyed my sandwich but I just can't justify the price point when there are so many amazing delis in the area.

Great sandwich combinations you wouldn't believe. My favorite is....:..aw shucks , I love them all.

The Venezuelan sandwich here was soooo good. Perfect bread and great filling. Super tasty. The guy working there was also super friendly and gave me good recommendations on future orders. I'm so sad I moved away from Williamsburg because I would have loved to come here more!

I loved everything about the food. I ordered via Grubhub and was not disappointed at all. Delivery was on time and came straight to my door. The pulled pork sandwich was super amazing and mouth watering. I also shared some of the Mexican bowl with my mom. Superb service and fantastic tasting food. My mouth is still watering with a full belly, lol. It's a little pricey but I definitely don't mind paying that amount because it's well worth it. The potato salad was very bland and super tiny but I wanted the food not the sides lol. I'll be ordering from here again and recommending friends and family here.

The hard cold stale bread was a mind blowing touch for the lifeless toppings, a miracle whip tasting chicken and browned avocado. I actually gasped when I saw this and then couldn't help to burst out laughing at the boldness of this even existing for customers to purchase. Wow guys. Wow.

The sandwiches are really great, I'll give them that. They are absolutely obscene on prices though!! $18 for a sandwich is ridiculous, this is just a take out spot! The sandwiches aren't even that big considering. Sure it costs under $5 if that for the ingredients. It was good, but most likely won't be coming back.

I had the turkey club sandwich on ciabatta bread it was delicious . The products they used were top quality and the bread was very fresh I really enjoyed the sandwich . I will order from there anytime. I also tried the tomato soup it was delicious .

I've only tried one thing here (the Cubano) but it was FAN-TAS-TIC! The meat was delicious and tender and the bread was nicely grilled. A classic sandwich done right. Delivery was on time, and the food was well worth the wait. My only complaint -- and the reason I've deducted a star -- is because this place is PRICY! A full sized sandwich will set you back about $14 (and the half sandwiches are still around $10 as well). The food is great, so if you don't mind paying a high price for quality eats, then this place won't disappoint. I'd certainly come here again and would recommend trying the food here. It's just difficult for me to justify that type of expense on a sandwich.

The sandwiches were very good! Tried the cuban and the prosciutto. But it was quite pricy. Good food but not worth the price.

The delivery came very quickly. Excellent soup choices. I'm excited to try the sandwiches.

The search for wholesome, nourishing takeout is often an exhausting ordeal. Between fast food and gimmick health food places, there never seems to be a place to just get a meal that doesn't make you feel like a overstuffed sack of refuse. The sandwich I ordered took some time to prepare, but it was worth the wait. Fresh meat, carefully considered ingredients all neatly put together and served pipping hot, this is the kind of foot that can elevate your mood. They even managed to use pickles in a way that doesn't overpower the rest of the sandwich. Eat here, it's clear that the people here care greatly about making good food.

I love their sandwiches! They are the absolute best! My favorite sandwiches are The Shop Caprese, The Veggie and the Tuna Melt. There are those who have an issue with the prices. My feeling? Their sandwiches are worth it. Their sandwiches are so good I order from home, Prospect Heights - Brooklyn, using Uber. I urge you to try them once. That's all it takes and you'll be hooked. Their soups are great too. They are limited to two flavors. I can guarantee you you'll never get cold soup. The staff is friendly and courteous. They are always busy preparing orders. Please don't forget to tip.

Ordered from here this past week and bit into plastic!! Called and asked for a refund or a new sandwich was told it's basically not their problem. First few bites were good but I will not be returning. Horrible customer service, made me feel stupid for calling to let them know. There shouldn't be TRASH in ur food. PeriodT.

What a nice and cozy sandwich shop. I've probably eaten a couple of these sandwiches at this point and I still find myself coming back. The bread is top notch, ingredients are fresh, Picon cares and it shows. The gals he has working the registers always greet you and send you off with a smile. Bread is made in house. I had the Venezuelan. The Venezuelan was amazing, loved the sweet plantains on it, such a nice mix of flavor's. The bread was hard and crispy on the outside and soft inside. I highly recommend it!

Mainly because the portion size was minuscule and the seamless delivery was 25 minutes late. If you want a sandwich in WBurg, go to Sassy's instead. I ordered the Cuban which comes on a hero. Tasted good but was half a sandwich, 3/4's at best. They include a free "side" of potato salad, which was a tiny little plastic cup. The size of what a sushi restaurant will put the soy sauce in. For $14 + $3 delivery fee, it's a rip off. If I'm paying for delivery + tip, it should come on time, not 25 minutes after what the restaurant posted on seamless. And for $14, you should be full, not left craving for more. It's almost comical what the sandwich actual size is versus the pictures they post. Not much bigger than a fist, for $14, is nowhere near worth it.

Super disappointed. I ordered the Mexican Bowl from the Sunset Bowls part of their restaurant through Uber Eats. The Mexican Bowl comes with chicken. My order had pork and/or beef in it. I cannot eat red meat or pork at all. I know the taste of pork so I am certain there was pork in my order. Highly upset.

I never thought I would give this place less than five stars, but here I am doing so. When I first moved to Williamsburg in 2018 I found The Sandwich Shop and fell in love with the fresh ingredients and friendly customer service I would receive during each visit. I would come here after work for dinner sometimes twice per week. I loved the potato salad that was a side included with the sandwiches. Fast forward to sometime during the pandemic ownership changed and so has the quality of some of the items. Also no more side of potato salad offered with sandwiches which is something every loyal customer loved. I know I am not the only disappointed individual who used to enjoy this place. We ordered the Jerusalem and el Penzini today and the Penzini is mostly bread as you can see in the picture. It only had one piece of prosciutto and this is one of the staples of the sandwich. Also the baguette is much smaller then I remembered for a full sandwich. With the rise in the prices and decrease in quantity and no potato salad, very disappointed overall.

Second time here. First time was delivery. Everything was perrrfect. This time decided to actually check the shop out. I loveeee it!!!! So cute. The turkey sandwich here is sooo good!! Add avocado! I know the prices are a bit steeper then your typical sandwich shop but trust me---it's absolutely worth it! I've had the time to try more off the menu...they have yet to disappoint. I wish they had more side options..everything is sooo good!

2 stars for BANGIN potato salad The sandwich was good but not extremely memorable -1 star for forcing me to order something else since a sandwich is less than their $12 min -2 stars for a half-empty container of slaw :( Spent $18 for slaw and sandwich, OUCH Mistakes are expensive

The expectation was high since "Sandwich" is in the name. They nailed it. Key to a great sandwich starts with the bread and the "artisan" bread they source is spot on. We got an El Cubano and the Venezuelan. I love Cuban sandwiches (a bit of an aficionado of them) and I have to say this one won't let you down. Crispy bread that was flattened on the press with a juicy pork flavor, a mild sharpness from the cheese, and the perfect bite from the pickles. The Venezuelan has a intriguing sweetness with the plantain addition but was balanced out nicely by the savory beef. We really enjoyed Route 11 chip selection too, if you like pickles go for the "Dill" chips. This place seems like it does a lot of delivery especially since that was most of the traffic in and out of the tiny little shop but it didn't really effect us because the service was great. Nekay was taking care of us as she balanced all the deliveries coming in for driver pick ups with our sandwich experience very well...honestly it was kinda impressive. Kudos to The Sandwich Shop we look forward to our next visit.

I ordered The Mexican sandwich and to be honest, I was pretty disappointed. There wasn't much flavor and overall it was pretty bland. The chicken needed more seasoning and the avocado was hard and not ripe at all. I'm all about supporting small/local businesses, but this sandwich cost $16 and it was flavorless, so I didn't think it was worth it. You can probably get a better tasting sandwich from your local deli for less than half the price.

Andy at the Sandwich Shop reached out and it appears that there was a communication glitch between the ordering platform and the store. He also offered a replacement sandwich. I am excited for a better experience going forward.

I give such a low rating because of value for money spent here. The overall premise seems to want to give you traditional New York deli...but with a serious gentrification vibe. For a $15 sandwich, it has better be one of the best sandwiches I have ever had... so I gave it a shot. It was good. But the structure of the sandwich (I had mine on a panini pressed baguette) makes it so that with each bite all the ingredients fly out and you're ending up with just a mouthful of bread and condiments and a torn up roof of your mouth. I really wanted to love this spot. I pass it often on my walks around the neighborhood and it always smells so good. But if you really want a sandwich that you can't eat sitting down, go to the many great affordable delis in the area and support something that doesn't feel so gentrified. Also, they don't take cash... another kind of strange practice for such a "casual" food like a sandwich.

Was extremely underwhelmed by my turkey club wrap and tomato soup. Flavor was lacking on all fronts. Given the price and other reviews on Yelp, I expected more. Be warned.