The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City

This was my favourite hotel in Panama. The rooms are exceptional and normally the service has been fabulous. Its only downside was the limited food choice for vegetarians.||That said, during are recent stay the staff were very un attentive and did not provide the service that had made this hotel a must stay.||It is strange that their sister hotel The Buenaventura has also dropped it’s standards recently. I’m not sure if the management has changed, but they both need to readdress their hospitality.

I had the most unforgettable birthday at Hotel Santa Maria in Panama. The staff brought me to tears — not from sadness, but pure gratitude. Lia, Indira, and Thayan made every breakfast a joy, and Lourdes at the front desk made everything seamless. I’ve never felt so cared for away from home. Thank you for making my stay so special. I will definitely stay here again.

⭐⭐⭐⭐⭐ An Epic Stay at The Santa Maria – Already Dreaming of My Return! As a travel agent who regularly reviews top-tier properties around the globe—and as a proud member of the Marriott Excellence Club—I can confidently say that my recent stay at The Santa Maria Resort in Panama City, Panama was nothing short of epic. From the moment I arrived, the attention to detail, the warmth of the staff, and the sheer elegance of the resort captivated me. Every interaction was elevated by hospitality done right. The team didn’t just meet expectations—they quietly anticipated needs. At one point, as I glanced toward the restrooms, a staff member kindly asked if I needed directions—small, thoughtful gestures like that make all the difference. The culinary experience was equally impressive. The food was phenomenal—elevated local flavors, beautifully presented, and consistently delicious. The in-room breakfast we enjoyed on our final morning was sublime, a perfect end to our stay that highlighted both quality and comfort. Though I was genuinely excited to play a round of golf on what I’ve heard is one of the finest courses in Panama, unfortunately, the rain had other plans. That said, the club staff handled the cancellation with grace and refunded my greens fees without hesitation—yet another example of the high level of service that defines The Santa Maria experience. I cannot wait to return—especially to finally enjoy the golf course in full swing. It would mean so much to be welcomed back with open arms and, if possible, considered for a complimentary golf and stay package during my next visit. I would be thrilled to continue recommending The Santa Maria to my travel clients, many of whom are discerning travelers looking for excellence—and this resort delivers just that. Thank you, Santa Maria team, for making my stay unforgettable. I’ll be singing your praises until I’m back on that tee box under sunnier skies. With gratitude, Casey Nolan Travel Advisor | Marriott Excellence Club Member

Outstanding.|Great Welcome. Very Clean & Amazing choice at Breakfast. Very impressed on every count. The reception is extremely important so from the moment you enter a hotel if thats not good it lets the rest down. Santa Maria reception staff were professional, efficient and friendly. The porters were efficient and available. Thank you.

Great resort to relax and decompress. The staff is attentive and helpful. I would especially send special thanks to Carlos Quintero. Whether we were poolside or at the restaurant Carlos was always there to make sure we enjoyed our stay.

We were absolutely floored by the level of service at this resort. They greeted us by name and were thrilled to help us with anything we could possibly need. The brunch was one of the best I’d ever seen and priced very reasonably. The facilities were spacious and beautiful as well. My kids loved the pool and the spa services were on par with top resorts in the US. I would return here any chance I get.

My worst experience ever in any hotel!!! I booked an haircut in the spa, only in the middle of the cut the so called baber person told me he is not a real barber and he left my hair horrible. I can't even go outside like this. What a joke hotel with a joke spa. Unbelievable More to add to the "wonderful" experience, the shower is clogged. Can't believe you pay here so much for this. Unreal

5 star experience all around. Rooms are great, staff goes above and beyond, and food is amazing. Everything you'd expect from a luxury property. Only ding is for the location as it's about 25-30min from most tourist attractions but Uber or Cabs will cost about $18 so it's not a big deal. Very safe area with access to golf, tennis, pickleball, shops, etc.