The Savoy Hotel Limerick

We booked this room for a special celebration stay. While the accommodation itself was comfortable and the location excellent for our trip, we were ultimately disappointed by several aspects of the hotel’s facilities and felt that the overall experience did not reflect a five-star standard. Upon arrival at midday, we were pleasantly surprised to be able to check in immediately. The room was attractive and well-presented, but it lacked some of the finer details one would expect from a five-star property. For instance, only one teabag and two coffee capsules were provided, and there were just two sets of towels with no bath mat or hand towel available. Though these may seem like minor oversights, such amenities form part of the expected baseline in a luxury hotel. Our greatest disappointment, however, concerned the pool and spa facilities. We had planned a relaxing morning before checkout and went down early in our robes, only to be met by a staff member who briefly pointed out the pool area and changing rooms without offering any further guidance. The pool itself was unheated and extremely cold, making it unusable, and the surrounding area felt equally chilly, as if the air conditioning had been left on high. There were no loungers or designated areas to leave robes or relax, which further detracted from the experience. When we enquired about other facilities such as the sauna or steam room, we were informed that these were not available. What was meant to be a tranquil start to the day instead turned into a rather disappointing experience, leading us to return to our room without using any of the facilities. We also encountered another couple in the lift who expressed similar dissatisfaction. Although we were generally happy with our stay and appreciated the convenience of the location, these shortcomings unfortunately overshadowed what should have been a memorable and relaxing celebration.

We stayed in a Junior Suite and it was incredible from start to finish. The room was beautiful and every detail was perfect. Sarah looked after us so well and made the experience truly special. Exceptional service, comfort and attention to detail throughout. We can’t wait to return!

I had a fabulous four nights in a Junior Suite. It was perfect. The mattress was the most comfortable I have ever slept on. The staff are professional and friendly. However, Sarah Bonfield is exceptional. She elevated my stay and made me feel special. She remembered me from last year. Sarah clearly knows and loves her role. She is consistent, focused and I noticed she cares about, and actively listens to, her staff as well as the guests. I trust Sarah will deliver a unique level of service every year when I stay in Limerick. Therefore, I would not consider anywhere else. I am committed to this hotel.

First trip to Ireland and therefor first two nights on my trip I stayed at the Hotel Savoy in Limerick. Traveling alone for the first time in 40 years it was a little daunting. But the Irish people I’ve met have been extremely friendly, courteous and helpful!! There was no better example of that when I checked in at the Hotel Savoy! I arrived a few hours before check in and the room was not ready of course. The front desk customer service person , Sarah, could not have been more helpful. She held my bag so I could go and explore Limerick while my room was being made ready. On my return Sarah on her own up graded me to a Suite at no additional cost. Due to the fact the room I had booked was still not ready. The Suite was lovely and extremely comfortable. Needless to say Sarah and the rest of the staff provided me with extreme comfort away from home. That I think is the true measure of customer service in the Service Industry!!!

Perfectly positioned hotel to access plenty of places within walking distance. Very quiet, clean and maintained. Staff was extraordinarily courteous and helpful. Breakfast is usually not included but is reasonably priced for its location relative neighboring restaurants. Will return here for future visits to Limerick.

We had an incredible stay at the Savoy Hotel Limerick and wanted to share a few highlights from our trip.||We arrived late, around midnight, and Christian at the front desk was an absolute gem. There was a small mix-up with our booking due to an IT glitch on our end, but he sorted it out quickly and professionally, making check-in a breeze.|As repeat guests, we were thrilled to be recognized by Ryan O’Shaughnessy, the Food & Beverage Manager, and Sarah Murray, the Front Office Manager. Sarah, in particular, went out of her way to make us feel truly special and appreciated.||The food was outstanding —every dish was a delight and far exceeded our expectations.||We can’t wait to come back for another visit!

My family and I enjoyed a wonderful visit to the Savoy hotel celebrating my recent Graduation. Upon check-in, Sarah upgraded our room to a suite! We were blown away by the gesture and really appreciated it! We were given prosecco on the house as well as access to the executive lounge! Thank you for making such a momentous occasion even more special! Clare :-)

Arrived at the hotel on the Monday afternoon, staff on hand immediately to support taking bags from UBER and guiding me to the reception area, first impression hotel is lovely and that did not change during my 3 night stay this is a lovely hotel with great staff. Check in was flawless and I was allocated room 402, lovely room, bright, spotless clean, very comfortable and had every amenity required for my stay. Staff advised on the various bars/restaurants in the hotel and the varied food options available, my stay included breakfast and this was yet another great experience, executed with grace by all staff and the food was delicious. Staff are great, hotel is lovely and this is somewhere I will stay again & recommend to others.

If you are staying in Limerick there is no other choice. Excellent stay and this property is too tier.

Staff bent over backwards to accommodate my group regarding check in times and breakfast times. Best breakfast I had in Ireland was at the Savoy. Tableware was set correctly and food served on quality dinnerware. Rooms were clean and spacious. Pool was small but adequate for stretching. Adjoining locker room with showers and extra towels and robes. Free bottled water was a bonus.

Overall a pleasant experience here. The family room (king + 2 twins) is a little cramped but an affordable option for a family. Service was very pleasant and the room was dated but clean. We paid extra for the breakfast, and thought it was really worth it- a high class affair for breakfast with good food and service. The gym and pool are just OK- gym is decent but pool is small, hot tub was out of service. The parking is a little bit of a mess- there is valet, but you have to go in and find them. If you do the self park, you have to drive around to the shopping mall across the street and park in the 5th floor or higher, which can be a 10 minute excursion on its own. That being said, the hotel is in an excellent location in central Limerick, so hopefully you can just walk a lot of places. Would definitely stay here again!

We found everything at the Limerick Savoy to be superb. The staff is courteous, friendly and efficient. All three of the hotel's restaurants--La Terrace, Hampton's, and The Library--provided outstanding fare and stellar service. Whether at the front desk or anywhere in the Savoy, the staff is solicitous and eager to assist guests with any and all questions. Our King Deluxe room was spacious and comfortable. In short, if you're ever in the area, you should check out this gem in the Limerick City Centre. The hotel will help you with any travel plans, whether to Dromoland Castle and Golf Course, the Cliffs of Moher, and anywhere else.

Everything was incredible, our room was large and well appointed the gentleman at the front desk was incredibly polite and brought our bags up to our room. 10/10

Rooms were nice but pricey. The breakfast was disappointing. Avoid the poached eggs.

We attempted to pop in for a quick drink today but were refused entry because all we had were our USA Government issued, CDC vaccination cards. We were told that only EU Digital Covid Passports were accepted for entry into this hotel. We have been into may establishments in Limerick and this is the only property to enforce a digital passport only policy. Be very cautious when planning any event in this hotel.

The Savoy Hotel in Limerick, Ireland was a beautiful hotel, but unfortunately my husband and I got stuck in a terrible room. I have noticed on multiple occasions that we tend to get stuck in the "inferior room" when we book our hotel rooms through Hotels.com. On this specific occasion we had the handicap accessible hotel room on the 7th floor. There are actually a few perks of having a handicap accessible room; the room and bathroom are usually more spacious than the standard rooms. Our room also included a huge outdoor balcony that overlooked the city. While our room and bathroom were huge the bathroom unfortunately smelled like mold and rotten mushrooms. The smell was so awful that we had to keep the bathroom door closed during our stay. As we explored our hotel room we realized the mini fridge was broken and was actually producing heat instead of refrigeration. The latch on the balcony door was also broken. We reported the issues to the front desk receptionist, but unfortunately the hotel was completely booked so they were unable to switch us to a different room. The receptionist was very sweet and apologetic and was nice enough to send a complimentary bottle of Prosecco to our room. My sister was also staying at The Savoy. We visited her room to see if she had similar issues, but her room had no odor and was actually quite nice. The Savoy Hotel was able to redeem themselves due to their convenient location. Since the hotel is located in Limerick's city center we were able to walk to many restaurants, bars, boutiques, and tourist sights. The hotel also offered free WIFI and a very nice breakfast. For breakfast I ordered an espresso and the Eggs Benedict. Both were very good and included access to the buffet which consisted of an assortment of meats, cheeses, fruits, granola, and yogurt. Would I stay here again? Absolutely... as long as I don't get stuck in the handicap accessible room again!

A great hotel at a very reasonable price. The staff were very welcoming, friendly and helpful. It's very well appointed, nice decor and very clean. The beds were incredibly comfortable and lent a really cozy feel to the room. The showers were very modern looking with a rainfall spout that had great water pressure. Parking was very easy and you could usually get a stall right in front of the Savoy and if not there was parking across the street at Dunnes Store parking structure. They have a nice bar downstairs which was a great place to start the night or end the night. The breakfast included with stay was great. If you wanted something hot you could order off the menu but why bother. It's was yogurt and cheeses and fruit and pastry, and this amazing pork tenderloin which was cold. Served with Irish mustard that might be the best mustard I've ever had. Don't pass that up. Another thing not to pass up are the muffins, to this day they are the very best muffins we've ever eaten, we'd always sneak a couple out of there for a snack on our daily tours. Limerick's a great place as your base to see and tour the west and southwest of Ireland, it's not a long drive to Galway, Blarney, Cork, Dingle Bay, Killarney and if you wake up and get started early, the Ring of Kerry. And if you're gonna stay in Limerick, stay at Savoy, the best hotel in Limerick.

Booked hotel for two more guts. Arrived and AC stopped in the middle of the night. Thought it was just something we were not doing right. Called front desk next evening and they sent someone who had to go up into the ceiling and disrupt our stay. They said it was fixed. We fell asleep to wake at midnight that it stopped working again. We tried to sleep but it just got too hot. Called front desk and the Mgr came and concluded that it was broken. We asked to be moved but he said the hotel was full. So he opened a window which did very little in lowering the temperature in our room. Plus with the lights and street noise we will not be sleeping tonight. Please know that we understand that things happen when you travel. My husband and I travel a lot and find that it's the staff that makes the difference in your stay. We know that AC's can stop working, but it would have been nice to be given a fan, brought us a couple waters, reassure them s that the maintenance guy will be here first thing in the morning, offer us a discount...ANYTHING but no, we were told "it's broken and there is nothing I can do to assist you further". So, there are many hotels in Limerick, Ireland...our suggestion? Pick another hotel UPDATE: thank you Stephanie for assisting us this morning and making us feel that our stay DID matter. We appreciate you listening and reacting to our complaint.

My friend and I stayed here in September of last year. In the middle of the night, the hotel lost power. The rating is not for the power outage -- which could happen anywhere -- but rather for the poor response from the hotel. The power went out at about 3:30am. It did not come back on until 10am. During that time the water also stopped working in the bathrooms and the hotel phone system was out of order. The emergency lighting went out in the hallways, leaving them fully dark. At no time did the hotel communicate with guests or offer guests help. No one was stationed in the hallways for security. Front desk staff were rude and defensive when asked why no assistance. They had power and available staff in a room off the lobby, they just didn't use those resources for guest comfort or safety. When we left, an operations manager took my information to have someone call to discuss. That never happened.

This was a really nice hotel. The room was big, clean, and felt very comfortable. The staff at the hotel were friendly, helpful, and just generally really really great. The hotel is located in the center of the city. It is a short walk to historic things, pubs, nice restaurants, shops, etc. They bring still water, sparkling water, ice, and offer turn down service. It was so nice to come back to my room turn downed. I didn't know that was a thing.. but then again I'm not that classy.

Worth it! If you're me and you're over six feet tall and your hubby is no slouch either, you may notice in your time in Ireland that a king bed..... Is not really a king bed by American standards. But at the Savoy it is! Glorious glorious space and comfort. First thing we did after checking in was take a nap. The staff is lovely, and the bathrooms are luxuriously appointed with both a shower (a real, step in shower instead of a step up shower, with a great waterfall shower head) and a tub. Location is great, you're close to the river, and overnight parking is across the street for ten euros a night. Highly recommend it if you're coming to Limerick.

Comfy and clean rooms. Designed with easy sleep in mind. Clean, quality linens and bedding. Dark out drapes and verrrrrrrry quiet. The maids can read the do not disturb signs, and takes work to listen to doorways closing down the hall. Air conditioner/heater also silent. Great rain shower heads and Molton Brown body products. Robes for comfort. Generous with mirrored walls, natural light and nice touch of a live plant on the desk. Room service is the most prompt I've ever experienced. Food also presented nicely and tasty. Slept through breakfast, but heard it was something not to be missed by another guest. Cubed ice brought to your room nightly. Centrally located, excellent service and close to shopping, restaurants and entertainment. Great room to enjoy the weather no matter what Mother Nature dishes if you decide to stay in. 5 star for Limerick, but 4 star Internationally. Decor seems a little outdated in lobby, floor to ceiling balcony windows need washing and tv could have more channels. However worth the value.

The Savoy is the best in Limerick's city center. You are right in the middle of restaurants, shopping, and sightseeing. The staff are wonderful. We never had a wait for anything. The self park is convenient and only €8 per day. The full Irish breakfasts are wonderful, and I really enjoyed the free steam room and pool at the hotel spa. I always went about 8pm and had the whole facility to myself.

I would avoid this hotel...at all cost...Our air conditioner never worked...they tried to fix it and never did, the night manager was not helpful...he basically said he couldn't do anything about the problem...he couldn't or wouldn't move us, he opened the window which just made the already loud street noise louder...this is supposed to be a 4 star hotel, I believe they gave themselves that rating, I cant imagine some service giving them more than a 2 star rating...we waited 15 minutes to unload our car when we arrived, another 15 minutes to get our car back the next morning after a waiting 10 to 15 minutes to get coffee at breakfast...I am a very frequent traveler and never complain...but this place was just a waste of time and money...Do not expect anything remotely close to 4 stars...on top of all of this, the street noise is very loud all hours of the night, even with the window closed...this is my first review of any hotel or restaurant, I hope this is helpful...

This a fantastic hotel in a great location. It is a modern style hotel, but that was a plus for us since we had been staying in some great B & B's and wanted something different. The staff (front desk and floor) was great and very helpful. Parking is not free but is very close. The rooms were very clean and ours had a beautiful view of the river and castle. It is a short and enjoyable walk to the church and castle. I would highly recommend both. I would definitely stay here again.

Very nice hotel conveniently located...friendly competent staffers...hot tub while a little on the cool side is nice, as is the pool...no chairs for sitting around the pool and the room was a little to dark...hotel room itself was very nice, excellent bath...would certainly stay here again.

I recently enjoyed a wonderful time in Ireland. My wife, daughter, aunt, uncle, and I traveled from Washington D.C., USA, to Shannon, Dingle, Limerick, Galway, Dublin, and many other wonderful places. Along the way, enjoyed ourselves to the utmost, but for one experience - the staff at the Savoy Hotel Limerick refuses to issue a refund they owe me. My wife booked a room at the hotel weeks before our arrival. Shortly thereafter, she cancelled the reservation because we changed our plans and decided to stay at the Inn at Dromoland for three days. The cancellation was confirmed by the hotel. Weeks later, my credit card was charged. I reported the mistake to the hotel. They acknowledged the cancellation, but still refused to issue the credit. Instead, they sent me rude, insulting e-mails for five days. They made promises to resolve the matter, but then surrendered and reported that they would no longer work with me. I am shocked and dismayed by their unethical business practices. Prospective guests be wary. On the other hand, the staff at all other hotels were wonderful.