The Savoy Hotel Limerick

This is not a 5 star hotel. Unfortunately, I had an extremely disappointing stay at the Savoy, and I would be reluctant to return. I've stayed before, eaten in the restaurant and enjoyed drinks bar many times before but the standards have dropped. There were multiple failings during our stay that were unacceptable. In general, the rooms and ensuites are tired and in need of some fresh painting / refurbishment. Would encourage the owners/manager to stay a night and assess how they find the experience. The window in our room was broken so we could not open it, despite the room being far too hot. The air conditioning was also not working. The room was so hot that some of our cosmetics actually melted. The lift was out of service for a time upon morning of check-out, and we were on floor 5 so had to walk up 5 flights of stairs (one of our party is expecting a baby so this was less than ideal). There were elderly folks walking down the stairs with luggage and cases, puffing and panting in the heat and because of the long trip down. The fire alarm went of multiple times during breakfast and not one member of staff came to us to tell us whether it was in error, a drill or an actual emergency. We raised some of these issues on check-out and the receptionist gave a short apology but did not elaborate as to why these things happened, how they would be addressed or offer any further explanation. To top it off, this morning I received a scam alert text message from my bank having bought an umbrella in the hotel's lobby for 2 euros, which, apparently I now have to pay another 18 euros for because it was not returned. Our room was EUR 270 which in my view is far too much to pay for this level of service. The location of the hotel is very convenient for a night in the city, but I can't say I would be coming unfortunately.

Great location in central Limerick, hotel is of a very high standard, rooms quiet, beds comfortable, very clean. Executive lounge was much appreciated. Staff were so kind and helpful. Parking is only €12 per day for Q Park when hotel validates ticket. The only complaint would be that the soaps and diffusers around the hotel have a very overpowering smell, although these are Rituals and high quality.

LOVE this hotel BUT A very special mention has to go to Sarah Murray she consistently goes above and beyond to make every stay absolutely perfect. Sarah is the reason I keep coming back. She is so welcoming, attentive, and genuinely thoughtful, always remembering the little details and making sure you have everything you need. She creates such a personal and memorable experience, and her care and professionalism make each visit feel truly special.

Fantastic 5 star hotel. We booked a night away myself and wife to relax and unwind after Christmas. We met with Sarah on arrival - very welcoming and warm and we instantly knew we were in a hotel that the staff looked after guests ( unlike other 5 stars we have been to) . Stayed on the 5th floor , room was spotless, and oh my god the pillows! The best night sleep I ever had . Dinner in Hamptons was fantastic- served by a lovely waitress - sorry I didnt get her name , I highly recommend the bang bang chicken . Breakfast the next morning was the best breakfast I have ever had in my life. We were served by Deshani who was so lovely. You MUST stay in this hotel. We cant wait to go back. The only negative was leaving .

The most beautiful hotel. located in heart of Limerick City - walking distance to everywhere. It started off with a lovely warm welcome from Sarah at reception - such a lovely girl. We really felt she wanted us to enjoy our stay - I have never felt so welcome in a hotel in my life!! This welcome set the tone for the rest of the stay , stayed in room 413 - the beds were so comfy! We then had dinner in Hamptons restaurant - food was just excellent - we were stuffed! All staff from bar to restaurant were super friendly and engaging . The staff of this hotel are a credit to the management. Everytime we entered the lobby all the staff addressed us as if we were family and knew our names . You dont get this anywhere else Would stay again even just for staff alone . Tip : Have the eggs benedict for breakfast . Thank you so much Savoy - we cant wait to go back .

I never leave bad reviews, but The Savoy Limerick was definitely the worst “5 star” stays I have ever had. The staff cannot really be faulted, although some of them are extremely rude and think they are gods gift. Anyway, our issue was that with a new born the room was freezing cold as the AC didn’t function. We rang reception who kindly sent people up to fix it and be told it was fixed only for it not to be. Late into the night we were given a standing oil heater which stopped function after being on 2 hours. Anyway, we then had a shower and unrolled the towels which were covered in mascara and bodily fluid. Yep, a 5 star hotel that reused the previous guests towels. Moving on, they fixed the heater again, but then admitted when enquired once again that it was broken so they moved us to another room. I mean moving rooms late in the evening with a new born was horrendous. We had no sleep in 2 days oh and the steam room etc wasn’t open but they neglect to tell you that. I’ve stayed in proper 5 star hotels where they offer you a complimentary drink or try their best to make things right but not the savoy limerick . As mentioned the staff cannot be faulted (not all of them) but a new years stay turned into a 2 night hell.

Stayed here with 3 friends. We had a wonderful stay. Staff were friendly and helpful and the rooms were beautiful and spacious. Breakfast was delicious. The only complaint we had was we used the pool the next day and it was freezing. We could only stay in a couple of minutes and we were all very very cold. This was very disappointing and not as you would expect in a 5 star spa.

We booked this room for a special celebration stay. While the accommodation itself was comfortable and the location excellent for our trip, we were ultimately disappointed by several aspects of the hotel’s facilities and felt that the overall experience did not reflect a five-star standard. Upon arrival at midday, we were pleasantly surprised to be able to check in immediately. The room was attractive and well-presented, but it lacked some of the finer details one would expect from a five-star property. For instance, only one teabag and two coffee capsules were provided, and there were just two sets of towels with no bath mat or hand towel available. Though these may seem like minor oversights, such amenities form part of the expected baseline in a luxury hotel. Our greatest disappointment, however, concerned the pool and spa facilities. We had planned a relaxing morning before checkout and went down early in our robes, only to be met by a staff member who briefly pointed out the pool area and changing rooms without offering any further guidance. The pool itself was unheated and extremely cold, making it unusable, and the surrounding area felt equally chilly, as if the air conditioning had been left on high. There were no loungers or designated areas to leave robes or relax, which further detracted from the experience. When we enquired about other facilities such as the sauna or steam room, we were informed that these were not available. What was meant to be a tranquil start to the day instead turned into a rather disappointing experience, leading us to return to our room without using any of the facilities. We also encountered another couple in the lift who expressed similar dissatisfaction. Although we were generally happy with our stay and appreciated the convenience of the location, these shortcomings unfortunately overshadowed what should have been a memorable and relaxing celebration.

If you are staying in Limerick there is no other choice. Excellent stay and this property is too tier.

Overall a pleasant experience here. The family room (king + 2 twins) is a little cramped but an affordable option for a family. Service was very pleasant and the room was dated but clean. We paid extra for the breakfast, and thought it was really worth it- a high class affair for breakfast with good food and service. The gym and pool are just OK- gym is decent but pool is small, hot tub was out of service. The parking is a little bit of a mess- there is valet, but you have to go in and find them. If you do the self park, you have to drive around to the shopping mall across the street and park in the 5th floor or higher, which can be a 10 minute excursion on its own. That being said, the hotel is in an excellent location in central Limerick, so hopefully you can just walk a lot of places. Would definitely stay here again!

Staff bent over backwards to accommodate my group regarding check in times and breakfast times. Best breakfast I had in Ireland was at the Savoy. Tableware was set correctly and food served on quality dinnerware. Rooms were clean and spacious. Pool was small but adequate for stretching. Adjoining locker room with showers and extra towels and robes. Free bottled water was a bonus.

We found everything at the Limerick Savoy to be superb. The staff is courteous, friendly and efficient. All three of the hotel's restaurants--La Terrace, Hampton's, and The Library--provided outstanding fare and stellar service. Whether at the front desk or anywhere in the Savoy, the staff is solicitous and eager to assist guests with any and all questions. Our King Deluxe room was spacious and comfortable. In short, if you're ever in the area, you should check out this gem in the Limerick City Centre. The hotel will help you with any travel plans, whether to Dromoland Castle and Golf Course, the Cliffs of Moher, and anywhere else.

Everything was incredible, our room was large and well appointed the gentleman at the front desk was incredibly polite and brought our bags up to our room. 10/10

Rooms were nice but pricey. The breakfast was disappointing. Avoid the poached eggs.

The Savoy Hotel in Limerick, Ireland was a beautiful hotel, but unfortunately my husband and I got stuck in a terrible room. I have noticed on multiple occasions that we tend to get stuck in the "inferior room" when we book our hotel rooms through Hotels.com. On this specific occasion we had the handicap accessible hotel room on the 7th floor. There are actually a few perks of having a handicap accessible room; the room and bathroom are usually more spacious than the standard rooms. Our room also included a huge outdoor balcony that overlooked the city. While our room and bathroom were huge the bathroom unfortunately smelled like mold and rotten mushrooms. The smell was so awful that we had to keep the bathroom door closed during our stay. As we explored our hotel room we realized the mini fridge was broken and was actually producing heat instead of refrigeration. The latch on the balcony door was also broken. We reported the issues to the front desk receptionist, but unfortunately the hotel was completely booked so they were unable to switch us to a different room. The receptionist was very sweet and apologetic and was nice enough to send a complimentary bottle of Prosecco to our room. My sister was also staying at The Savoy. We visited her room to see if she had similar issues, but her room had no odor and was actually quite nice. The Savoy Hotel was able to redeem themselves due to their convenient location. Since the hotel is located in Limerick's city center we were able to walk to many restaurants, bars, boutiques, and tourist sights. The hotel also offered free WIFI and a very nice breakfast. For breakfast I ordered an espresso and the Eggs Benedict. Both were very good and included access to the buffet which consisted of an assortment of meats, cheeses, fruits, granola, and yogurt. Would I stay here again? Absolutely... as long as I don't get stuck in the handicap accessible room again!

We attempted to pop in for a quick drink today but were refused entry because all we had were our USA Government issued, CDC vaccination cards. We were told that only EU Digital Covid Passports were accepted for entry into this hotel. We have been into may establishments in Limerick and this is the only property to enforce a digital passport only policy. Be very cautious when planning any event in this hotel.

A great hotel at a very reasonable price. The staff were very welcoming, friendly and helpful. It's very well appointed, nice decor and very clean. The beds were incredibly comfortable and lent a really cozy feel to the room. The showers were very modern looking with a rainfall spout that had great water pressure. Parking was very easy and you could usually get a stall right in front of the Savoy and if not there was parking across the street at Dunnes Store parking structure. They have a nice bar downstairs which was a great place to start the night or end the night. The breakfast included with stay was great. If you wanted something hot you could order off the menu but why bother. It's was yogurt and cheeses and fruit and pastry, and this amazing pork tenderloin which was cold. Served with Irish mustard that might be the best mustard I've ever had. Don't pass that up. Another thing not to pass up are the muffins, to this day they are the very best muffins we've ever eaten, we'd always sneak a couple out of there for a snack on our daily tours. Limerick's a great place as your base to see and tour the west and southwest of Ireland, it's not a long drive to Galway, Blarney, Cork, Dingle Bay, Killarney and if you wake up and get started early, the Ring of Kerry. And if you're gonna stay in Limerick, stay at Savoy, the best hotel in Limerick.

Booked hotel for two more guts. Arrived and AC stopped in the middle of the night. Thought it was just something we were not doing right. Called front desk next evening and they sent someone who had to go up into the ceiling and disrupt our stay. They said it was fixed. We fell asleep to wake at midnight that it stopped working again. We tried to sleep but it just got too hot. Called front desk and the Mgr came and concluded that it was broken. We asked to be moved but he said the hotel was full. So he opened a window which did very little in lowering the temperature in our room. Plus with the lights and street noise we will not be sleeping tonight. Please know that we understand that things happen when you travel. My husband and I travel a lot and find that it's the staff that makes the difference in your stay. We know that AC's can stop working, but it would have been nice to be given a fan, brought us a couple waters, reassure them s that the maintenance guy will be here first thing in the morning, offer us a discount...ANYTHING but no, we were told "it's broken and there is nothing I can do to assist you further". So, there are many hotels in Limerick, Ireland...our suggestion? Pick another hotel UPDATE: thank you Stephanie for assisting us this morning and making us feel that our stay DID matter. We appreciate you listening and reacting to our complaint.

This was a really nice hotel. The room was big, clean, and felt very comfortable. The staff at the hotel were friendly, helpful, and just generally really really great. The hotel is located in the center of the city. It is a short walk to historic things, pubs, nice restaurants, shops, etc. They bring still water, sparkling water, ice, and offer turn down service. It was so nice to come back to my room turn downed. I didn't know that was a thing.. but then again I'm not that classy.

Comfy and clean rooms. Designed with easy sleep in mind. Clean, quality linens and bedding. Dark out drapes and verrrrrrrry quiet. The maids can read the do not disturb signs, and takes work to listen to doorways closing down the hall. Air conditioner/heater also silent. Great rain shower heads and Molton Brown body products. Robes for comfort. Generous with mirrored walls, natural light and nice touch of a live plant on the desk. Room service is the most prompt I've ever experienced. Food also presented nicely and tasty. Slept through breakfast, but heard it was something not to be missed by another guest. Cubed ice brought to your room nightly. Centrally located, excellent service and close to shopping, restaurants and entertainment. Great room to enjoy the weather no matter what Mother Nature dishes if you decide to stay in. 5 star for Limerick, but 4 star Internationally. Decor seems a little outdated in lobby, floor to ceiling balcony windows need washing and tv could have more channels. However worth the value.

My friend and I stayed here in September of last year. In the middle of the night, the hotel lost power. The rating is not for the power outage -- which could happen anywhere -- but rather for the poor response from the hotel. The power went out at about 3:30am. It did not come back on until 10am. During that time the water also stopped working in the bathrooms and the hotel phone system was out of order. The emergency lighting went out in the hallways, leaving them fully dark. At no time did the hotel communicate with guests or offer guests help. No one was stationed in the hallways for security. Front desk staff were rude and defensive when asked why no assistance. They had power and available staff in a room off the lobby, they just didn't use those resources for guest comfort or safety. When we left, an operations manager took my information to have someone call to discuss. That never happened.

Worth it! If you're me and you're over six feet tall and your hubby is no slouch either, you may notice in your time in Ireland that a king bed..... Is not really a king bed by American standards. But at the Savoy it is! Glorious glorious space and comfort. First thing we did after checking in was take a nap. The staff is lovely, and the bathrooms are luxuriously appointed with both a shower (a real, step in shower instead of a step up shower, with a great waterfall shower head) and a tub. Location is great, you're close to the river, and overnight parking is across the street for ten euros a night. Highly recommend it if you're coming to Limerick.

The Savoy is the best in Limerick's city center. You are right in the middle of restaurants, shopping, and sightseeing. The staff are wonderful. We never had a wait for anything. The self park is convenient and only €8 per day. The full Irish breakfasts are wonderful, and I really enjoyed the free steam room and pool at the hotel spa. I always went about 8pm and had the whole facility to myself.

I would avoid this hotel...at all cost...Our air conditioner never worked...they tried to fix it and never did, the night manager was not helpful...he basically said he couldn't do anything about the problem...he couldn't or wouldn't move us, he opened the window which just made the already loud street noise louder...this is supposed to be a 4 star hotel, I believe they gave themselves that rating, I cant imagine some service giving them more than a 2 star rating...we waited 15 minutes to unload our car when we arrived, another 15 minutes to get our car back the next morning after a waiting 10 to 15 minutes to get coffee at breakfast...I am a very frequent traveler and never complain...but this place was just a waste of time and money...Do not expect anything remotely close to 4 stars...on top of all of this, the street noise is very loud all hours of the night, even with the window closed...this is my first review of any hotel or restaurant, I hope this is helpful...

This a fantastic hotel in a great location. It is a modern style hotel, but that was a plus for us since we had been staying in some great B & B's and wanted something different. The staff (front desk and floor) was great and very helpful. Parking is not free but is very close. The rooms were very clean and ours had a beautiful view of the river and castle. It is a short and enjoyable walk to the church and castle. I would highly recommend both. I would definitely stay here again.

Very nice hotel conveniently located...friendly competent staffers...hot tub while a little on the cool side is nice, as is the pool...no chairs for sitting around the pool and the room was a little to dark...hotel room itself was very nice, excellent bath...would certainly stay here again.

I recently enjoyed a wonderful time in Ireland. My wife, daughter, aunt, uncle, and I traveled from Washington D.C., USA, to Shannon, Dingle, Limerick, Galway, Dublin, and many other wonderful places. Along the way, enjoyed ourselves to the utmost, but for one experience - the staff at the Savoy Hotel Limerick refuses to issue a refund they owe me. My wife booked a room at the hotel weeks before our arrival. Shortly thereafter, she cancelled the reservation because we changed our plans and decided to stay at the Inn at Dromoland for three days. The cancellation was confirmed by the hotel. Weeks later, my credit card was charged. I reported the mistake to the hotel. They acknowledged the cancellation, but still refused to issue the credit. Instead, they sent me rude, insulting e-mails for five days. They made promises to resolve the matter, but then surrendered and reported that they would no longer work with me. I am shocked and dismayed by their unethical business practices. Prospective guests be wary. On the other hand, the staff at all other hotels were wonderful.