The Savoy Jersey

We stayed here during February and it was fabulous. The hotel looks great, the rooms are comfy and the location is excellent - far enough from the centre to be quiet but close enough to be walkable. The breakfast was really good too. However by far the best was the staff. The lady at the reception was especially friendly and helpful, making sure we had everything we need and even gave us some great recommendations for places to visit. Overall a great experience and we'll definitely stay here again when we visit Jersey again.

Short break to visit family near by. Our room was lovely, nice size with tea/coffee and a mini fridge in the room. Bathroom was nearly as big as our bedroom. Only draw back was there was no walk in shower which would have been better for us. |Although there were Xmas events happening guests were warned that it might be noisy (although it might have been nice to mention this on booking) however it didn’t really interfere with our plans. |Staff super helpful. Immaculately clean hotel. |Excellent restaurant where we ate with family in the Friday night - jazz band was fab! |Plenty of choice for breakfast too with delicious freshly cooked porridge. |Beds comfy and we asked for softer pillows which were delivered. |We would definitely stay here again.

Extremely helpful staff at the reception and nothing was an extra effort for them and doing it with a smile. I was offered to take breakfast with me the next day as I had an early flight, which was packed and ready for me the time i asked for. Receptionist who was there in the morning was very helpful and offered to take my bags as i had to go to work and the receptionist in the evening was again extremely helpful with breakfast and how to get to the bus station and airport. My luggage was brought into my room when i came back from work in the evening. Made my visit very memorable and good to see great service first hand. Lounge was very comfy.

This is a wonderful hotel with staff who can't do enough for you. It was my husband's birthday whilst we were here, we were given a drink 'on them' and a hand decorated dish for his dessert, as we ate in the restaurant as a treat. We would recommend eating here as the food is delicious. We have friends who live on the island, and they will visit the hotel for food and jazz evenings, and say it is also popular with locals. The rooms are spotless and tended to daily with a generous top up of teas, coffee etc and bottles water. Towels are changed daily too. If you are looking for a place to stay that is clean, friendly and central to St Helier, we highly recommend Savoy Hotel.

This is a fabulous hotel. Very near to St Helier centre. Clean rooms, decent toiletries and comfortable bed. The breakfast is brilliant and staff are so friendly and can't do enough for you. All very tastefully decorated. We had dinner in hotel one night and the food was amazing. Can't recommend enough ..you won't be disappointed

Very poor customer service I'm not one normally to complain and I know its not entirely tye hotels issue. Our flight was cancelled by easyjet whilst at the airport in Manchester. This was after a long delay and frustrating times with no information. I tried contacting the hotel with no reply via phone to explain. After having to go home I contacted Expedia who we had booked through who said they would contact the hotel to rebook or refund. Hotel refused so I got In touch with them again they refused. We had two rooms booked. Despite further contact again asking could consideration be given to changing the dates I am still awaiting a reply a week later. I understand if it Was our fault but there has been no effort to put the customer first. We were really looking forward to going for the weekend to celebrate my inlaws wedding anniversary back to the place we're they got engages. This has been soured by mainly easyjet but they are reimbursing but no customer care whatsoever by what we thought Was a good hotel. |Really sorry but would not book this hotel

From Australia. Have stayed here four nights. Enjoyed everything about this hotel. Staff friendly and helpful. Lots of spaces to relax in quietly. Good sized room looking over the beautiful pool. Quiet. Able to open up windows ,Good ventilation as it was warm days. Rooms attended as often as we wished. Beautiful restaurant we went to three times. Music pleasant. Jazz night on Friday. Will miss that. Enjoyed our stay.

We've been wanting to visit Jersey for a number of years so I did a lot of research to get to know the Island and to consider where we might stay. The Savoy looked a very good choice. We liked the idea of the Jacuzzi Suite, I wanted car parking, breakfast was included with the option of other meals too. All the reviews, photos and YouTube videos gave me a positive vibe about our stay.||Just walking through the entrance gives you feeling that it is of a standard and that feeling just increased over the time that we stayed. From the friendliness of the receptionist, the style and cleanliness of the building and then the Jacuzzi Suite. Quite simply, outstanding in every way! While we were staying, I had a phone call from the Hotel to say that there'd been a bit of water leak from our shower into the room below so they would need to go into our room just to make a repair. Did I mind? No, not at all. On our return in the evening, we found a bottle of wine in our room as a Thank You and noticed changed wall art and even bedside lamps! Someone had been busy. ||Breakfast was so well organized, excellent quantity and quality. One of the best we've had compared with many other hotels we've stayed in. The standard of service was very high but was entirely consistent because it is that way all of the time whether it's the cleanliness, the food, the staff so it looked easy and we were very impressed and appreciative.||We had the evening meal for our Wedding Anniversary in the 1840 Restaurant. I knew lamb shank was on the menu from looking at it before we left home so we were looking forward to it. I was also keen on Jersey Royal's too. I was a bit surprised that the meal wasn't as large as I thought it might be, and it made me smile, because this was Masterchef standard and beautifully cooked and presented. ||I can't think of anything that could have been improved and now we've stayed the first time, I'm sure there will be a second and I'm looking at possibilities for 2025.

Breakfast was fine, no changes over three days though. Interesting historical building. A good experience at dinner with live music. Food excellent. HOWEVER, customer care at arrival was unacceptable from clerking staff. Room booked (with walk-in shower) was not that provided (bath). After discussion, a better larger room was given - still without walk-in shower - by the manager. Room very hot, bit tired. Later on management provided a complimentary bottle of wine as a gesture of good will. Not good enough.

Check in was strict to the time even though we had been up early. Suite didn't have a balcony or any air conditioning or fans so was very hot. Hotel is ok best thing is location. Check out was a shambles we needed a taxi to the airport they couldn't get one for over half an hour the attitude of the staff was oh well you should be ok. We finally managed to jump in a cab that was dropping others off. Room 3 stars but I wouldn't bother with a suite, very outdated furniture and far too hot. Staff 2 stars they are doing their job to the minimum level. We are returning to Jersey but will not be staying here again as there are better (air conditioned) options

We had a very enjoyable stay at the Savoy. The staff were very friendly and helpful, and dealt with any requests so eficiently. We did find our room was small, and didnt have any seating area, which I would expect from a 4 star hotel, I dont like sitting on the bed if I want to have a cup of coffee or tea. There was no designated area for the coffee and tea tray, which had to be put on the bed if I wanted to make a drink because there was no room on the dressing table and nowhere else to put it. The bathroom was a lovley size though. I thought there could have been more comfortable seating around the pool area. The pool was a nice size and I enjoyed the time I got to spend in it. We dont mind self service at breakfast, but would expect at least to have fresh coffee in a pot brought to the table, which we usually do get whenever we have a hotel stay. The coffee from the machine was awful. Overall though, the hotel was lovley, and did enjoy the odd moment we spen in the louge area for a quiet read.

Great hotel, great staff, great food, loved the bar area. Everything suited us fine. Only negative for me was that I found the pillows a bit hard, other than that we were happy.