The Scottish Shop

Great people to deal with, ordered online and recieved within two days. Very happy with the product. Highly recommend to others

Lovely shop, so well stocked. A real asset for the city. Fantastic spot to buy family items in person instead of online.

I am responding to a comment made by a lawyer. Giving this store 1 star because of an ill founded assumed accusation, made toward a shop assistant. Lisa I am that shop assistant and as the Store was unwilling to respond to your racist remark, I am! I had not been in the job for long and was worried your daughter was going to hurt herself or break something as she was, initially running around the store. Every customer is greeted in this store. I said hello to your husband a few minutes after you had been browsing and he responded with a smile. I am not racist and am not afraid to respond to your comment because your a lawyer. Maybe next time you make such a ridiculous complaint, consider how it might affect someone. I would think a Lawyer would not consider saying something like this publicly, from a point of view, very different to mine.

Really great shop. Has a good selection. Great service.

Racially biased service. Don’t go if darker than the shade of Pākeha. Went to this shop in hopes of finding Montgomery Clan items. Rather than assist me, the shop assistant decided to greet all other (obviously Pākeha) shoppers that entered the store after us. She then spent her time following my husband around the shop. My husband and I are Māori (he more obviously so than I). His attention was on our daughter and ensuring she didn’t break anything. The shop assistant’s attention was directed at my husband as she pretended to fluff around the shop and constantly glared at my husband. She made him feel as though he was a thief. He became so uncomfortable at his first experience of racial profiling in a country in which he is from that he had to leave. I regret the $5 I spent in the store.

Rang enquiring about a specific teddy. Lady was so helpful. I placed an order Thursday night and they arrived Saturday- right to rural North Island. Absolutely wrapped with product and service

I ordered an item for a friend online and the whole experience was very good. The item was delivered on the following day in Auckland as promised. Good customer services and product as expected. Thanks a lot.

Navigating the website was effortless. Great communication. Shipment was quick. Great quality item. Personal care taken in packaging. Would shop again.