Alin Ionut
Google
An unforgettable stay – exceptional service and hospitality
We had an absolutely wonderful experience at The Screen in Kyoto. From the moment we arrived, the staff were incredibly kind, professional, and attentive. The rooms are spacious, beautifully designed, and very comfortable – a true blend of modern luxury and Japanese elegance.
The food was outstanding – fresh, beautifully presented, and full of flavor. The location of the hotel is also perfect, close to many of Kyoto’s main attractions, yet peaceful enough for a relaxing stay.
What truly made our stay special was the thoughtfulness of the staff. They went above and beyond to help me prepare a surprise for my wife’s birthday, including organizing lovely gifts. Their attentiveness and warm approach really touched us.
One detail that really stood out was their integrity: I tried to leave a tip as a thank-you, but they politely refused, explaining that hospitality is their pleasure and not something they expect to be rewarded for. That level of sincerity is rare and deeply appreciated.
I wholeheartedly recommend The Screen to anyone visiting Kyoto – it’s more than just a hotel, it’s a memorable experience.