Krish Eswaran
Google
This place is so beautiful, and we found everyone quite friendly. We love the architecture, the walks, and the pristine views from almost any vantage point. While the hotel staff were friendly and courteous, our experience with service overall was complicated by our dinner at The Dining Room.
It was our anniversary dinner, and we wanted it to feel special. We were seated near where the food from the kitchen is provided to the wait staff, and we heard regular arguing among wait staff, disagreements between the wait staff and the kitchen staff, which resulted in a near one hour delay in our food arriving. The wait staff were friendly with us, but hearing them argue with each other, and the resulting slow service, often harried, made for a really uncomfortable dining experience for us. Our initial server talked up the experience, too, as an elevated farm to table experience, which felt like over promising and under delivering. Despite the quality ingredients, the discord and harried service made for a tense atmosphere and left us with a figurative bad taste in our mouths.