D6457IHbrianm
Google
I got to taste the horrible customer service from this place, without even staying there! They accepted my reservation, having been informed of my 2 dogs that I had with me, but when I got there, the owner said she could perhaps (in specific circumstances, according to her), accept only one small size dog, not my 2 medium sized dogs. This place is not pet friendly, as advertised by them. People can't possibly know that in her mind "pets allowed" translates to "one small size dog". On top of all of that, she dismissed the whole situation by blaming booking.com... and saying "not my problem, I don't care", after ruining my holiday.