The Sebel Mandurah

Great location, we could walk anywhere for meals. There is a door at the front, you have to go down to the lower level in the lift to find it, you don't have to walk around from the back. Zero parking available when we arrived which was tricky. The staff said there was plenty but the 'day' tourists had taken up the whole carpark. We stayed on a Sunday and Monday night during the school holidays. Very quiet. Lovely bathroom with beautiful essential oil type products. Interesting that the mini bar was empty, I wonder what was going on there. I could have done with some chocolate or a soda. Would have liked a few power points to charge phones but only found one. The beds were comfortable and everything was very clean. The pool was nice and empty in the morning which was great. Nice.

Stayed here few times. Sarah & team are just fabulous. Our company staffs stay here every month. Probably the best hospitality you'll be getting from this Hotel and their fabulous team. Will stay here again and again. Thanks to Sarah and Sebel team, we really appreciate you guys !!

First of all the lovely ladies at reception were warm and welcoming, friendly and eager to assist with our requests. The room itself was beautiful and spacious, cleanliness was on point also! The bathroom was great and we loved the spa! The bed was large and comfortable, the room was again huge, with plenty of space for our luggage in the cupboards provided and heaps of floor and table space. The balcony was absolutely massive which we also loved. We were a bit disappointed to see how ill equipped the place was though, We thought there would be better supplies in the kitchen, but we couldn’t even get a sharp knife to cut a lime for drinks, and had to call reception to request forks to eat our food with. The place is massive and is the perfect room for a couple to stay in and really stay in for the weekend (or how ever long) to really soak in the lovely place, but the kitchen especially should be better equipped, I know personally we love to put together little cheese and cracker boards etc, we like to make the most of our rare hotel stays by staying in and enjoying it, but don’t really want to have to pack half the kitchen to go away with. The ‘fitness centre’ needs its fit ball pumping up. Sorry, minor, but if there is going to be such little equipment in there, at least maintain the stuff that is there, please! :) didn’t swim in the pool this time unfortunately (forgot my swimmers!) but I was extremely tempted it looked lovely and felt so nice when I dipped my toe in! Overall we really enjoyed our stay, just wish it had a little more kitchen items available to top it off. Thank you!

Conveniently located within a short waterfront stroll to restaurants shops and night-life. We had a wonderful room with balcony and all the comfort and amenities you would look for in a 4 star hotel getaway. Sarah and her front office team were brilliant and made our stay memorable. We'll be stopping in at the Sebel again. Tim C

The Sebel Mandurah, is all that it was described as on the website. From the friendly and knowledgeable staff, to the pleasant atmosphere of the hotel itself. Check-in was a quick and easy process. My hotel room was very clean, spacious and very comfortable, with a beautiful view from the balcony. With some great restaurants close by, there is no shortage of places to eat. I very much recommend The Sebel Mandurah.

Staff friendly. Needed more housekeeping staff rostered to keep up with demand this time of year & Christmas light. Rooms not ready for check in. ||Had to flag our bathroom needed some attention, due to toilet smelling like urine. This was fixed immediately. Tiles in shower could use a jif clesn. ||Location- Close to all amenities. Nice views. Liked could let fresh air into room & access the balcony.||Bed comfortable.Secure premises. ||Pool cold despite being heated.||

Location and staff were wonderful but room had dirty walls,chair and carpet. Bed was firm,pool was small and not deep but very cold so would be great for kids. Would have expected more for that rating of hotel. Cafe for breakfast was small but nice,very clean and great staff. Food was very nice.

Lovely 2-night stay over Xmas. Easy to find places to eat nearby. Loved the pool. Room was a great size and comfy bed. This was second time at the Sebel and would be happy to stay here again.

its amazing to me how front of house staff can completely ruin your stay at a hotel with 1. upon check in the simply hand you a card and tell you where the lifts are (provide no information at all on anything) 2. avoid eye contact when you walk past, no greeting what's so ever 3. when you do have to ask something they do it in such a passive aggressive manner its mind boggling that they can even hold a front of house position. the only thing they managed to do properly was speak down to you any time you needed anything. was there for 5 days and this was a constant issue amongst all the front desk staff. the only saving grace and may i add irony (because they really do work hard and probably get paid less) is that all the housekeeping staff were super friendly extremely professional and warm. should i say super hot compared to reception staff. my advise to management is start cross training your housekeeping staff and replace your front of house staff because they are simply rubbish

It's great to see how the other half live! If you stay here request an upper bay view room as my collegue's room on the upper floor had excellent bay views. However my collegue on the lower floor requested to be moved due to car park noise this was happily and warmly accomodated by the efficient house staff. Room service is limited however the hotel is whithin short walking distance to cafes takeaways and supermarkets.

The hotel suites are luxurious but don't come here looking for peace and quiet. The hotel restaurant music blares until 11pm making it near impossible to sleep if you're on the lower levels of the hotel. If you want to enjoy the balcony in your room make sure to get a bay view or a room on the higher levels of the hotel. The lower levels get you nothing but parking lot and the associated noise.

DONT STAY! Really poor service. They gossiped to me about my colleagues, which was beyond unprofessional. They also have no concept of managing to the customer experience. Their gym is the worst I've seen - just one working stationary bike.

We stayed here on our 25th wedding anniversary. The rooms are lovely and luxurious we were given the choice of a room with a balcony and shower or a room with a bath and no balcony we went for the balcony room, the only suggestion I would make to the owners is to provide disposable shower caps particularly for the rooms with showers. The staff were lovely and helpful. Would stay here again for sure :)