The Sebel Mandurah

Another truly fantastic stay at The Sebel Mandurah! The staff were, as always, incredibly welcoming and attentive, making us feel right at home. Our room was wonderfully spacious, offering plenty of room to spread out and relax, and the generous bathroom was a definite highlight. We especially love the location, being just steps away from the vibrant Mandurah Boardwalk, perfect for leisurely strolls and enjoying the waterfront atmosphere. The entire hotel was also well-maintained, making for a comfortable and enjoyable experience. We can't wait to return!

We've stayed at the Sebel a number of times and have always had a lovely room. This time was no exception although our view, for the first time, was over the pool and out towards to ocean. We're normally looking across towards town but both views are fine. It did mean we could sit in the afternoon sunshine on our balcony this time.||Checkin is very easy as is checkout. And the staff were very friendly.||The room we had was spacious with a good size bathroom and a comfy bed. Two lounge chairs, a desk, fridge, and tea/coffee making facilities. And an iron and ironing board.||Recommended if you're looking for a place to stay in Mandurah.

stayed a total of 3 hotels during my Perth trip and THIS WAS THE BEST. From the location to the bed, all was great. Free parking rocks and i will love to stay here again. Last but not least, from the 1st staff i met to the last, all of them were so full of warmth and smiles. Indeed excellent service from each of them. from reception to housekeeping...all of u rocks. keep up the good work and i just want you all to know, u made my stay an excellent one. Loving it.

The staff service was amazing, the staff were very polite and welcoming. The quality of the room on the other hand was about average. The bed was comfortable apart from the BLOOD STAINS on my linen... Customer service was definitely a saving grace. Having had issue with my room card, the staff were awesome and sorted it ASAP.

Exceptional customer service from the moment we arrived, to the time ewe departed. The smiles and positivity of every member of staff we spoke to was infectious and an example to any hotel of what customers want. The check-in, breakfast and check out were filled with friendly, efficient and professional staff members that made for a very pleasant and relaxing overnight break. And the quality and value of the breakfast, stunning! the choice, the quality and presentation of the food accompanied by great coffee and served by happy attentive staff made for a memorable experience. We were attending a concert at The Mandurah Performing Arts Centre and have a pre-show dinner at The Stage Door Restaurant, both just a two-minute stroll on the boardwalk from the hotel. The perfect location. Thank you Sebel Mandurah We will be back

Excellent location which can easy to explore the area, excellent view, decent room and balcony size, very clean and well-equipped, with everything I needed ( desk & chair, coffee table with 2 chairs, free wi-fi and mini fridge, stainless steel cattle, air dryer, iron, shampoo and body wash, extra towels and pillows, place to put your bags, excellent closet ect.) I especially enjoyed the breakfast and coffee it was extremely delicious and excellent service. The only 2 things I'm not happy with, first it's very hard to find a parking, and the second thing the bed and pillows it's not comfortable at all.

Location is great! Room is spacious and comfortable. View is good, we saw dolphins on one morning during our stay. Only downside is when we went to check out, the system shows there are 2 items from mini bar were consumed which we didn’t have anything from the mini bar. The front desk staff said highly likely their housekeeping staff recorded to the wrong room number. The mistake should be avoided in the future for other guest, a bit annoying for being told the room has bills which should not have!!!!

We stayed twice at the Sebel - once on our way to Margaret river and again on our way back to Perth. We enjoyed the location which was walkable to the Marina and many restaurants. Both times we had a friendly check in and check out - the front of house staff are assets! Both rooms were spotless and we were comfortable - great rainwater shower. We didn’t use the pool but it looked well maintained. We had breakfast on our first stay and it was to standard (my almond croissant was delicious). We would definitely stay again.

its amazing to me how front of house staff can completely ruin your stay at a hotel with 1. upon check in the simply hand you a card and tell you where the lifts are (provide no information at all on anything) 2. avoid eye contact when you walk past, no greeting what's so ever 3. when you do have to ask something they do it in such a passive aggressive manner its mind boggling that they can even hold a front of house position. the only thing they managed to do properly was speak down to you any time you needed anything. was there for 5 days and this was a constant issue amongst all the front desk staff. the only saving grace and may i add irony (because they really do work hard and probably get paid less) is that all the housekeeping staff were super friendly extremely professional and warm. should i say super hot compared to reception staff. my advise to management is start cross training your housekeeping staff and replace your front of house staff because they are simply rubbish

It's great to see how the other half live! If you stay here request an upper bay view room as my collegue's room on the upper floor had excellent bay views. However my collegue on the lower floor requested to be moved due to car park noise this was happily and warmly accomodated by the efficient house staff. Room service is limited however the hotel is whithin short walking distance to cafes takeaways and supermarkets.

The hotel suites are luxurious but don't come here looking for peace and quiet. The hotel restaurant music blares until 11pm making it near impossible to sleep if you're on the lower levels of the hotel. If you want to enjoy the balcony in your room make sure to get a bay view or a room on the higher levels of the hotel. The lower levels get you nothing but parking lot and the associated noise.

DONT STAY! Really poor service. They gossiped to me about my colleagues, which was beyond unprofessional. They also have no concept of managing to the customer experience. Their gym is the worst I've seen - just one working stationary bike.

We stayed here on our 25th wedding anniversary. The rooms are lovely and luxurious we were given the choice of a room with a balcony and shower or a room with a bath and no balcony we went for the balcony room, the only suggestion I would make to the owners is to provide disposable shower caps particularly for the rooms with showers. The staff were lovely and helpful. Would stay here again for sure :)