The Secret Garden Day Spa

This spa is a little piece of paradise, I was worried after some of the reviews were quite damming but I think those people must be very hard to please! The spa is spotless, there were never more than about 10 people in the spa at once, which meant you could enjoy the jacuzzi, sauna, steam room mostly by yourself - or I was with a group of people who were very respectful of other people’s space. Three hours was more than enough to enjoy the spa, and relax in the atrium in between. The staff were lovely, and the Rituals toiletries in the changing rooms was a luxurious touch. Thank you!

The steam room was excellent — very relaxing and clean. However, the sauna door didn’t close properly, which made it hard to keep the heat in, and the jacuzzi was a bit colder than expected. Still, the atmosphere was calm, the staff were friendly, and it’s a great place to unwind.

The Spa is totally amazing! I really nice and clean place! There is a gym , jacuzzi , sauna and steam room , you can additionally book appointment for massage ! The entrance is around 30€ for three hours and it’s cannot be with a lot of people , it’s like semi private . Totally worth it !

We were really hyped about this place at first, but then reality hits. Small place for too many people. One Finnish sauna which could be absolutely fine, if there was any regulation about NOT wearing swimming suits to the sauna. You shouldn't be allowed to do that, it's unhealthy and absolutely disgusting to breath burning rubber etc... And on the top of that, people in those sweaty swimsuits are coming right to the jacuzzi without showering themselves. Very few places to rest and lay down, not enough for everybody. And people from the gym are situated right in front of the shower and looking straight through the window at you showering naked. Not really worth the pricetag and all the hype around it. It could be a great, silent, hidden place... But it isn't. Sorry.

Nice little place if you wanna access the spa, very quiet and relaxed. if you do want to visit this place, you will need to book in advance to book a time slot as they allow certain amount of people in that time. You do get up to 3 hours to use the facilities.

Cozy place, nice spa, but the locker rooms are a bit claustrophobic

Bit of a steep price for what the spa offers to be honest. I believe we paid around £30 each for a 3 hour entry slot. The three hours did end up being enough in the end, which we were worried about. They give you a robe and slippers on entry which is quite nice and also a locker key to put your things away in. But this did get a bit tricky when there are 4 of you in the sauna with your robes and slippers hung up at the same time and nobody knows whose is whose which isn’t great. Maybe some numbers on the robes may help this. However, it was quite crowded (nearly impossible to get a space in the jacuzzi) and I felt as though the pictures make it look a lot nicer than it actually is. Definitely not as clean in person, but not awful. Steam room didn’t get particularly steamy but the sauna was probably the best part. Apart from that not a lot else there to be honest. Would recommend walking through to the gym to make use of the ice cold water cooler, instead of drinking the awful orange infused water at the entrance.

Really disappointing experience all round tk be honest. Staff didn't have a clue what they were doing. Girl working there (brunette with glasses who barely spoke above a whisper) couldn't answer a single question, couldn't give any information and refused to so much as show us around the spa (which in itself is TINY). She incorrectly booked us for two facial massages (which we didn't realise aren't supposed to be booked alone but as an add on). Luckily the massage therapist was kind enough to still take us (they were amazing and hence the 2 stars)but again it was entirely the hotel staff members mistake and caused a big confusion and her inability to know her own job or explain things properly. At the end of the our session she'd completely disappeared and i was unable to get my i.d back from the desk, having to go to the main hotel reception to fetch a staff member. All round it felt badly organised, small and lackluster. One steam room (which was cold), one sauna (small) and one jacuzzi. Changing room is tiny and no privacy to change. Only allowed to drink water from cheap chipped plastic glasses yet water dispenser was empty majority of our visit. For the price I'd recommend going elsewhere.