The Seventh Heaven Hotel

The hotel was perfectly clean and very easy to locate even when our maps weren't working. It's in a fantastic location on Nanjing Walking Street, near everything you might need and two great Metro stations.||We did have to ask them about the aircon which was pumping heat out even on the lowest setting, but it is set centrally and was set to 'warm' (it was the end of March - everyone was wearing a coat except us!) - so we turned it off and the room cooled nicely.||We'd stay there again in a heartbeat. It's not the newest place in the world but it is perfectly decent.

I love the location of this hotel - it is on the Nanjing road - pedestrian walking area. As a back-packer tourist who wished to experice Shanghai winter before Chinese New Year festival, I stayed there for just one night. The facility provided by the hotel is not so bad for a superior room that I stayed. The view from level 11 of my view is quite amazing - I saw the beautiful skyline of Shanghai and breath-taking bird-eye view of its amenities. However, the hotel does not provide breakfast service which I actually expected to have buffet breakfast in the morning. One more thing I noticed was that the frames of windows were rusted - that I never expected. One thing need to highlight in safety reason is that there are no grills or barriers intalled on the windows of my room. I think it would be the same for other rooms as well. Hence, if you are staying as family visits with playful children, take precaution on this matter for the safety of your children.

It was so lucky that we only check in 1 night at this hotel. It was a heart stopping experience. Firstly when we walked into the room, we discovered black unremovable stains on the bath tub. Secondly we discovered black and white dirty stains also on the wash basin. Thirdly, when we needed to use the toilet, some cockroaches came out of nowhere and scared us to death! Fourthly, there was a huge strong stench coming out of the drainage / sewerage pipe that we swear we wouldnt stay at such a horrible place again. The only saving grace of this hotel was the centralized location. Other than that, dont even come even if its free of charge.

The hotel is really very old, and requires renovation and good staff. I always had to close the door well, because the cleaning staff knocks on the door once, and then immediately opens it with his key, it is impossible to get to the door in these seconds. Once the door opened, when I came out of the shower naked, it was very unpleasant.

My stay at Seventh Heaven Hotel was highly disappointing though the location is great. The condition of the rooms was far from satisfactory, with dirty floors, windows, and bathrooms that left much to be desired. To make matters worse, the AC in the room failed to provide any heating during the winter, leaving me uncomfortable and cold. However, I must acknowledge that after several complaints, the hotel staff did eventually change my room. Despite this, the overall experience was marred by the initial issues and the staff's lack of politeness at the reception. In the end, I decided to check out and move to a nearby hotel for a more pleasant stay. I cannot recommend Seventh Heaven Hotel based on my experience.

I was looking for a hotel from the centrum with a breakfast. Trip.com shared that there would be breakfast for and extra cost. When the staff told me there is no breakfast Trip.com didn’t refund anything just told me nearest places for the breakfast. I wouldn’t book this hotel again. Hotel breakfast is important for a non stressful and slow mornings.

Do not recommend because the rooms are dirty and have very old furniture. We couldn't take a shower there and had to move to another hotel. One night in this hotel was more than enough.

The location is good. Thats about it. Dec, no aircon and was asked to open window for cool air. My room has a ceiling to low window and on my first night, a Big rat came to the room and my room is on the 12th floor. Imagine that!! I literally freaked out and initially thought was some ghost. When i told the reception, this particular smart alec guy simply gave a smirk. Dealing with him the next few days had been challenging too. I will say this, avoid this hotel at all cost. Btw, i was forced to pay in full on the first day and thus I cant make any changes. I stayed for 5 nights. Wifi never work for any nights.