The Shalimar Hotel (August Kranti Marg)

A few weeks ago, my family, some friends, and I had the pleasure of staying at The Shalimar. We were thoroughly impressed with every aspect of the hotel, namely, from its excellent location and delicious food to the courteous and helpful staff. I’m happy to highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

We stayed there for three nights, and the receptionist kept telling us that the invoice would be shared after you checked in. After check-in, when we asked for the invoice, we were told it would be sent to your room shortly. ||When the invoice wasn't sent, we asked again and were told that it would be given at check out. ||Today, 5th of August, we checked out at 3am and were told the invoice will be sent by email by 4am as an audit was going on. ||We have reached our destination and since afternoon have sent three emails for the invoice but no response. ||We called the hotel late evening and the receptionist responded that the invoice will be sent immediately. After waiting for two hours, we called again and the phone was answered by the security who mentioned that the receptionist said nothing can be done till tomorrow morning. ||Why are they avoiding to release the bill? Is it an internal issue or tax evasion?||This is surely not a good practise.

Standard smart room is very small. No views of the city. And at the backend of the rooms . We have to cross garbage bins and house keeping carts to reach our room. Also complementary breakfast is not upto the mark. Low value for the money. Except the place in the middle of all happening places , I would have preferred some spacious hotel.

According to the description, this hotel is located in Malabar Hill - it's not! Rather just before. The hotel itself was not a standout, in this price segment. The room was incredibly small even if I was smstaying in a luxury room. It had very little storage space, which is necessary when you are going to stay a few nights.||They were surprisingly bad at English at the reception for pretending to be a hotel with many international guests. The breakfast was average, I would have expected a better breakfast for the price we paid. In addition, they call and wake you up if you haven't shown up before 10:00. Really strange because I think it's up to me whether I want to eat breakfast or not. Also there was a LOT of birds at the terrace where they serve breakfast.||The surrounding area then? Catastrophically bad. Basically just busy streets and a poor selection of restaurants. The hotel is also very far from the attractions down in Colaba. It takes about 45 minutes to get there. So don't believe the times listed, since they have probably been set from the middle of the night when the streets are relatively empty of traffic. Will not book this hotel again.

Excellent boutique like property. Extremely well maintained with care and detail to attention. Some of the rooms are small, though we had taken a larger room, which in effect was more like a mini suite. ||||The breakfast at the terrace with a complimentary foot massage is a delight. However, the kitchen attached to the terrace needs a serious hygiene & cleanliness check.

Great hotel. Centrally located. Close to dining, shopping. |Extremely friendly staff. |Rooms were spacious and clean|It was our little oasis in the loud, noisy, bustling city of Mumbai.|Will definately stay there again for future travels.

Loved it..Will recommend it..and definately book it again. This stay made a lasting impact & this chain has ended up in my list. The services excellent, the staff outstanding, rooms super clean. Rooms are a bit small but the cleanliness and facilities at par.

The food is excellent at the hotel, and we also went to the bar, which had a great vibe.. the service was very prompt too.|Rooms were neat & clean..