NorthStar61714409811
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From the moment I stepped into The Shalimar Hotel, I was welcomed with such warmth and professionalism that it immediately set the tone for my stay. The hotel itself is beautiful — elegant interiors, spotless rooms, and a calm, inviting atmosphere that makes you feel at home while still offering the charm of a luxury stay.||||A special mention must go to Mallika, the Front Office Manager, whose hospitality and attention to detail truly made my experience unforgettable. She went above and beyond to ensure every request was met with efficiency and a smile, and her genuine care for guests shines through in every interaction. It’s rare to find someone so dedicated and passionate about guest satisfaction, and Mallika is an absolute credit to the Shalimar team.||||The service across the hotel was consistently excellent — from the swift check-in process to the thoughtful little touches that made me feel valued as a guest. ||||I left with not only great memories but also a strong desire to return soon. If you’re visiting Mumbai and want a stay that combines comfort, class, and truly exceptional service, The Shalimar Hotel is the place to be.