The Silveri Hong Kong-MGallery

I recently returned for my second stay at The Silveri and once again had a very comfortable experience. My first visit 14 months ago was especially memorable because they were the only hotel willing to understand and accommodate my rather specific request regarding the bedhead direction. I really appreciated how carefully they listened and how seriously they took it. On my second stay, I still needed to make the same request, but the staff handled it with the same level of care and attention as before. What made the return even nicer was recognizing the same team members at check‑in and around the hotel from my first visit. Seeing familiar faces after more than a year added an unexpected sense of comfort and made the stay feel even more welcoming.

The Silveri Hong Kong MGallery occupies a convenient, directly integrated into the Citygate Outlets complex and is just a short drive from Hong Kong International Airport and within easy reach of the MTR, making it a practical base for travellers who want proximity to both Lantau’s attractions and the city centre.|The hotel features 206 rooms and suites, designed in a contemporary, eco‑chic style. Dining options include a fusion‑cuisine restaurant and a separate cocktail bar. Guests also have access to an outdoor swimming pool, Jacuzzi and fitness centre.|I stayed in a Superior Room with Sea View, which offered a bright, modern space with clean lines and understated décor. The room included a comfortable bed, a well‑designed bathroom with walk‑in shower, and Malin + Goetz toiletries. Breakfast is served daily as a buffet in The Enclave restaurant. The selection is solid, with a mix of cold and warm dishes, and a live cooking station where guests can order freshly prepared egg dishes. However, service during breakfast was noticeably less attentive than expected for a hotel positioning itself in the luxury segment - slow, not particularly proactive, and at times difficult to flag down. Tables are equipped with small cards that guests flip over once they are finished, signalling availability for the next diner. It’s a practical system, though it also subtly underscores the staff’s lack of presence.|During my stay the tropical storm Ragasa hit Hong Kong, which meant I had to remain inside the hotel for two days. Fortunately, the direct connection to Citygate Outlets made it easy to find alternative dining options outside the hotel itself. The Silveri, however, did not offer any special arrangements or additional services during the storm, which would have been a thoughtful gesture given the circumstances.|Overall, the stay was pleasant and the hotel offers a stylish, comfortable environment with strong fundamentals. Yet, while the property markets itself as a luxury hotel, the service - particularly in the restaurant - still has room for improvement to fully meet that standard. With a bit more attentiveness and refinement in guest interaction, The Silveri could easily live up to its promising setting and design.

Rooms: We stayed at the cheapest room possible (the urban oasis room), yet it comes at a size of 26-27 m^2, which is extremely impressive for HK! If you are willing to pay more, I'm sure the size of the room would not disappoint. It has all the basic amenities (USB plugs, HK-style plugs), a coffee machine, and 3 free coffee capsules daily, a small fridge stocked with snacks and drinks (although they are not free). The curtains close at the push of a button as well (something that is rare in HK, but to be honest, extremely common in even 3-star hotels in Mainland China). From my room I could also see the airport and planes landing/taking off, which is a huge plus for an avgeek. Service: The concierge team is extremely attentive, and the shuttle bus to/from the airport is very convenient. The front desk checked us in at 12 PM (earlier than the standard check-in time), which is fantastic. Location: The hotel is just IN Citygate Outlets, which has a lot of shops and restaurants (with crazy discounts). It does open up to attractions in Lantau Island, including Disneyland, NP 360 Cable Car, Tian Tan Buddha, and Po Lin Monastery. Visiting Tai O from here is also convenient. However, if you plan to visit central HK, like Causeway Bay, YMT area, Central/Admiralty, or even further out like Sha Tin, I don't recommend staying here simply because the commute takes around 1 hour or even more.

We stayed at The Silveri Hong Kong – MGallery on 29th and 30th January and had a truly excellent experience. If you’re looking for a luxury hotel that feels calm, modern, and genuinely comfortable—this is a fantastic choice. Spacious rooms & a premium, well-maintained property The hotel feels spacious (a big plus in Hong Kong), beautifully maintained, and overall has a fresh, high-quality feel. Everything—from the lobby to the rooms—was clean, organised, and well looked after. Outstanding staff: polite, helpful, and well trained More than anything, the service stands out. The staff are exceptionally well trained, polite, and humble—making the stay smooth and welcoming. A special thanks to Yunna, Jerry, and Edith for making our stay feel genuinely warm and memorable. Accor Platinum benefits + executive airport view = unforgettable for kids As an Accor Platinum member, we were upgraded to an executive floor room with an airport view, and it was honestly one of the best views you can have when travelling with kids. You can watch parallel landings and take-offs, and even helicopters flying—it kept our child excited and entertained without even leaving the room. High-end details: Japanese toilet + excellent lounge coffee A standout comfort feature: the room had a high-class Japanese toilet (great for Asians and anyone who prefers water). Also, the Executive Lounge coffee is one of the best I’ve had in a hotel—excellent quality and consistently enjoyable. Perfect location for Disneyland, Ngong Ping cable car & shopping Location is a major advantage. If you’re planning Hong Kong Disneyland or the Tian Tan Buddha / Ngong Ping cable car, this hotel is ideal. It’s connected extremely conveniently to a mall/outlet—just a short walk (around 10–15 steps from the 3rd floor)—and you’re also well connected for transport to key attractions. A top pick for a family-friendly hotel near the airport, especially if you want comfort, space, great staff, an executive experience, and a view that keeps kids happy. Highly recommended—would absolutely stay again.

Located above Tung Chung's Citygate Outlets, Silveri is only 10 minutes away from the airport by the complementary shutter bus. This makes it a great option when doing short layovers in Hong Kong. The Tung Chung MTR station is also at the doorsteps. This makes going to City an easy 40 mins MTR ride. If you are into nature, the Ngong Ping 360 cable car to Lantau is also a short walk from the hotel. If you are into hiking like me, there are a number of hiking trails nearby. This includes hiking trail to the famous Lantau Peak or "Phoenix Mountain", which is the highest point on Lantau Island and the second-highest in Hong Kong, standing 934m above sea level. Known for its steep, rocky, volcanic terrain and "Phoenix View" sunrises, this challenging hike offers panoramic views near the Big Buddha and Wisdom Path.

We stayed here as a family of 3, including one 1-year old baby for a total of 10 days in June 2025. Our flight arrived before the check-in time, and the friendly and helpful front desk lady called Ada was super understanding and checked for an available room for possible early check-in. We were super grateful after a tiring 26 hr flight. The room was clean and equipped with the crib we asked for. Room is not huge but understandable for HK standard. Room service lady cleaned our room daily with care. Breakfast is fresh and many choices available. One feedback is that please rotate breakfast food options as we had the same kind of food for 10 days and it got a bit repetitive. The shuttle to and from the hotel was like a 10 mins ride with a courteous driver, who was punctual. Location is perfect as it is linked to the 3 shopping mall sso we can just go downstairs and eat at different restaurants and go shopping. Can't get more convenient than that! MTR station is a stone throw away! We will be back next year, highly recommend.

This was our third time staying at the hotel, and our second time booking a room with Executive Lounge access. Once again, the experience exceeded our expectations, and we highly recommend this hotel.||We would especially like to thank Katherine, Jerry, and Yuna for their outstanding hospitality. It was such a pleasure to see all three of you again during this stay. As always, you were incredibly welcoming, friendly, and provided exceptional customer service that truly made our visit memorable.||The snacks and refreshments in the Executive Lounge were excellent, and the atmosphere was relaxing and enjoyable. Our room was clean and very comfortable, and housekeeping consistently maintained a high standard of cleanliness throughout our stay.||I thoroughly enjoyed my recent stay. The staff were professional and welcoming, the accommodations were immaculate, and the overall experience was exceptional. I would gladly recommend this hotel and look forward to returning again in the future.

We celebrated our 20th wedding anniversary at The Silveri Hong Kong, and it was a wonderful and memorable stay. From start to finish, everything exceeded our expectations.||We are especially grateful to Katherine and her team for their warm hospitality and outstanding service throughout our stay. They made us feel genuinely valued and cared for.||The hotel kindly arranged two rooms on the same floor and on a higher level, which we greatly appreciated. The views were lovely, especially the beautiful sunset, and the peaceful atmosphere made our stay even more enjoyable. The welcome amenities were a thoughtful and personal touch that made our anniversary feel truly special.||The rooms were clean, stylish, and very comfortable, and the entire experience, from check-in to check-out, was smooth and seamless.||We are already planning to stay at The Silveri again when we return to Hong Kong later this year. We would highly recommend this hotel to anyone looking for exceptional service, comfort, and a memorable stay.