The Slate Hotel Downtown, Sonder

5 stars across the board!! Loved the location, so much to do, see and eat! A lot of the negative reviews seem like very little to no research was done on the type of stay this hotel offers and the location. It is more like an Airbnb stay (which we loved) and the location, the entertainment district, is always going to be louder and busier (more to do at any time!). Everything was clean upon arrival staff was kind and helpful, very easy check in and out. No headaches! Personally can’t say anything about cars or parking as we had taken the train into Toronto which I always recommend over driving if possible. We loved everything about our weekend trip and are excited to come back!

A perfect overnight stopping point. Found it easily enough (after walking the wrong way from the station like the tourists we are). Room was clean and comfortable and the building is well located for eateries. ||One small criticism, if it can be called that because I found it hilarious, was the frosted glass bathroom might look cool and contemporary but when you pop to the bathroom at 5am because you have jet lag, it may be wiser to use your phone torch rather than repeat the drama of me turning on the light and waking my husband up like the sun had just burst across the horizon.||All in all, great stay. Recommended.

Stayed July 30, 2025 – Room #402 We checked in on July 30 and were initially impressed with the clean and cozy room. After returning from dinner later in the evening, we encountered a significant issue of the building’s access code no longer working, leaving us locked out of the hotel for approximately 45 minutes. We contacted Sonder support by phone, during which there was no seating or shelter available outside the property. We were eventually told it was a system glitch and the buzzer had been reset. When we finally got back into the room, we discovered the refrigerator was also not functioning, meaning we had no way to store our food either. While we appreciate the minimalist concept of the hotel, these issues are unacceptable given the price point. Overall, our experience was disappointing and we most likely will not stay again nor recommend the hotel to our friends and family. Thank you.

Lowest value hotel I've ever stayed at. The room was fine and location was fine but the complete lack of amenities, services, on site parking, or front desk staff makes staying here essentially pointless. Genuinely never seen a place that doesn't even have water bottles in the room. Why stay at a hotel that has none of the services you'd expect from a hotel? Will not be back.

We've previously enjoyed our time here but our most recent stay really exposed the flaws with the business model. At check-in, if there are issues, you're kind of just stuck. There's no one at the desk to talk to and even if you could get ahold of someone through the app (good luck), there aren't any rooms to move to. This paired with the fact that they did some renos that made it kind of bland on terms of decor and that the neighborhood seems to have gotten even noisier (the peddle pubs will drive you insane if you're unlucky enough to get a room facing on to Adelaide) and it's just not worth the convenient location. They've always gone for form over function (see frosted glass bathroom walls that wake up your partner if you prefer not to pee in the dark in the middle of the night, the free standing tubs that are impossible to get in/out of) but now that they've also chosen to use super low beds, it has officially tipped over into uncomfortable to stay in. Your money is better spent at a real hotel.

Excellent stay! Great location to down town and all it has to offer. Checkin and checkout was seamless. The room was spotless and had adequate amenities. One big plus is we could store our luggage securely in the lobby lockers even after we checked out. We will definitely stay here the next time we are in the city.

The room was fairly clean, and the location is good, other than that I would not recommend. Lots of damage in the building, halls, water damage. No amenities, could not find a place to get additional towels, and there is only staff on location a few hours a day. They use a chat in the app to communicate, but it takes awhile for them to get back to you. The elevator was shut down during my stay for about 2 hours and we were only given about 5 minutes of warning. Not really enough time to change plans if we he stairs aren’t an option.

It was a lovely stay. Much nicer than advertised in the photos. The room was clean, nicely decorated, and I appreciated the special touch of a personalized note and chocolates when I checked in. The Sonder was also located in a great part of Toronto which made for a nice walk after work and lots of dinner options. The only thing is that while the bathroom was a neat layout and ultra modern, the shower situation was not great. The curtain didn’t close all the way and wasn’t properly put together, the pressure wasn’t reliable, the water didn’t drain properly, the overhead shower nozzle made it difficult to shower without getting your hair wet, and the body wash dispenser was hard to use. Despite this, I would still recommend staying, especially for one, with a bestie, or a partner.