Tyler L.
Google
Imagine you’re on your honeymoon, and after the second night you wake up just before sunrise to find an engorged bed bug crawling across the sheets. That’s exactly what happened to us at The Slow. We have photos of the bug, the bites on my body, and the rashes my wife developed. We had to leave immediately and spend significantly more money on last-minute accommodation for her safety.
I gave the hotel every chance to resolve this quietly. I told them I would handle the matter discreetly if they simply refunded the unused nights. They acknowledged the issue in writing and promised a refund. It’s now been over three weeks, and despite multiple follow-ups, they have not processed anything. Support has been unresponsive.
Adding to this, the advertised amenities were not even available. The Kitchen and Bar were closed the entire stay, leaving only a basic breakfast. Guests booking The Slow are misled into paying for services and an experience that are not delivered.
Between the bed bugs, health risks, false advertising, and broken promises, this was the single worst hotel experience we’ve ever had.
DO NOT BOOK HERE.