Sana Nmeir
Google
The pool area at this hotel is undeniably beautiful — the aesthetic is on point, with a relaxing atmosphere that's perfect for a day of lounging. Unfortunately, the experience was brought down by the service. The reception staff were surprisingly rude and unwelcoming, which set a negative tone from the start. Additionally, the staff at the pool bar seemed unfamiliar with the drinks they were serving and couldn't answer basic questions about the menu. It's a shame, because the ambiance really had potential. With better-trained and more professional staff, this could easily be a five-star spot.