The Snug Smoke House

I really wanted this place to be good after reading the reviews, but golly, it just wasn’t. Full disclosure, I’m an American and I regularly barbecue hamburgers, steak, etc. on a grill. You want your burger to have a hint of smoky taste, be juicy on the inside and be slightly pink. Grill marks are a bonus. I ordered the Naked Burger, and while it looks good for posting on Instagram, it failed in all other categories. It was VERY dry. But not to worry, there was tons of sauce on it to hide this. It was tough to chew. It looked like it had been broiled maybe in an oven. The taste was also very bland. If you’re an American and are looking for a good burger, avoid this place and get out the grill when you get home. The service bordered on hostile when we asked for a couple more packets of ketchup for our fries. We said please and thank you in Portuguese and still couldn’t get a smile from the moment we sat from the moment we left. We understand service in Portugal is different. However, the service in restaurants in Lisbon and Porto were far more courteous and welcoming.

We had the smoked whole chicken. It was good flavourwise but otherwise just an ordinary roasted chicken that was too dry. Actually really dry. The salad was fresh and the barbecuesauce good. Service however a little inexperienced maybe. Cannot recommend the chicken.

We both had the pulled pork with two sides and neither of us could finish our meal. It was huge! And we can both eat. But we were defeated. It was really nice food. The “beans” I had as one of my sides was really tasty and went perfectly with plain rice and the pork. The only criticism is that I couldn’t get a dark beer. I asked for two different ones and neither was available. Great food though and so much of it. Very good value. Update. We returned here again after a couple of days. A dark beer was back on, and neither of us could finish our meal again! Massive portions.

We Had the pulled pork fried onion rings French fries chicken wrap and a gluten free burger loved the pulled pork waitress was lovely and understandable about my daughter being a coeliac she said burger was lovely but wasn't keen on the bread was a couple of gluten free options we would go back

Bit disappointed with this place, the two ladies serving were OK but looked completely bored! The burger i had looked great but wasn't all that great in taste. Also the music was Portuguese but this is supposed to be an American restaurant so I would have thought some American music would have been more appropriate. Also no toilet paper in the toilet.

Arguably the best smoked bbq I’ve ever had here in Europe over the last 20 years. Good drinks also, cool decor also.

Very good food if you want to try something different than local food :) fast and really tasty. Big portions.

A quality burger, probably the best you'll find in Funchal. Price is about right for the city centre, with 4 adults, each with premium burgers (The Snug burger), Chips and beer... Oh and one milkshake (awesome shake). Staff were patient as we were the last in / out and we were not rushed. Massive burgers, great surroundings - Worth a visit!