The Snug Smoke House

I really wanted this place to be good after reading the reviews, but golly, it just wasn’t. Full disclosure, I’m an American and I regularly barbecue hamburgers, steak, etc. on a grill. You want your burger to have a hint of smoky taste, be juicy on the inside and be slightly pink. Grill marks are a bonus. I ordered the Naked Burger, and while it looks good for posting on Instagram, it failed in all other categories. It was VERY dry. But not to worry, there was tons of sauce on it to hide this. It was tough to chew. It looked like it had been broiled maybe in an oven. The taste was also very bland. If you’re an American and are looking for a good burger, avoid this place and get out the grill when you get home. The service bordered on hostile when we asked for a couple more packets of ketchup for our fries. We said please and thank you in Portuguese and still couldn’t get a smile from the moment we sat from the moment we left. We understand service in Portugal is different. However, the service in restaurants in Lisbon and Porto were far more courteous and welcoming.

We both had the pulled pork with two sides and neither of us could finish our meal. It was huge! And we can both eat. But we were defeated. It was really nice food. The “beans” I had as one of my sides was really tasty and went perfectly with plain rice and the pork. The only criticism is that I couldn’t get a dark beer. I asked for two different ones and neither was available. Great food though and so much of it. Very good value. Update. We returned here again after a couple of days. A dark beer was back on, and neither of us could finish our meal again! Massive portions.

Bit disappointed with this place, the two ladies serving were OK but looked completely bored! The burger i had looked great but wasn't all that great in taste. Also the music was Portuguese but this is supposed to be an American restaurant so I would have thought some American music would have been more appropriate. Also no toilet paper in the toilet.

Been here twice now and both times the food has been amazing! Staff are friendly and quick to serve. Food is well priced with large portion sizes. Would definitely recommend to anyone looking for tasty food any time of day

Very good food if you want to try something different than local food :) fast and really tasty. Big portions.

A quality burger, probably the best you'll find in Funchal. Price is about right for the city centre, with 4 adults, each with premium burgers (The Snug burger), Chips and beer... Oh and one milkshake (awesome shake). Staff were patient as we were the last in / out and we were not rushed. Massive burgers, great surroundings - Worth a visit!

We had here a really nice vegan burrito, excellent value for the money with good ingredients and a kind service.

Absolutely recommend The Snug Smoke House! I had the burgers and they were delicious – juicy, well-seasoned, and served in a fresh, crispy bun. The portions are generous, and the staff is friendly and attentive. The place has a cozy, welcoming atmosphere, perfect for lunch or dinner with friends. I’ll definitely be coming back to try more from the menu!