The Social Hub Maastricht

Very quiet apart from one evening when there was the humming of some kind of generator that kept me awake. Very impressed by the size of the room although it was very dark. I would prefer to have more lighting. The bed was very comfortable and everything was very clean. The only thing that disappointed a bit was the breakfast. The cheese was not fresh and there were fruit flies in the salad. The coffee was good though. I certainly would come back, and having the car park directly at the back was very useful. The centre is within walking distance.

I spent 5 nights in a studio at the Social Hub Maastricht. Overall it was a pretty good experience. But first the negatives: – Room temperature issues: Despite setting the AC to 18°C, the room stayed around 24°C most of the time. Staff were unable to resolve the issue. This has been a recurring problem at other Social Hub locations. – Elevator availability: Only one main elevator (plus a secondary one at the back) serves 7 floors. This often caused long waiting times to go up or down. – Dust: The room while clean, was noticeably dusty. Positives: – Spacious studio: Large and comfortable space for the stay. – Useful facilities: Free laundry access and a well-equipped gym. – Work-friendly lobby: Several good spots available for working. – Friendly staff: Most staff members were warm and helpful.

A unique hotel within an old historic industrial building of Maastricht. The staff is very friendly and professional. The rooms are nice. A big parking lot behind the building, however this might be the only small negative it is 17 euro per day (public parking). The location is perfect only 500 meters to downtown!! The rooftop bar is nice too. Actually the entire neighbourhood is interesting and upcoming.

So far not so good...told my son could only check in at 15:00 9First day of University), when we got there (at 14:50) told there were 35 people ahead of us and people had been queueing since 11:00...we had to leave all his possessions so he get back to his first class.||I called twice before taking him there to confirm that he would have access to a bike and was told he would.||He has just contacted me that he has to set up a contract for it with a 10cent deposit, none of his cards will allow him to do this. He is an overseas student, we now cannot arrange anything for him so he cannot have a bike, cash is not an option...this should have been made very clear before check-in.||So at the moment at a cost of nearly 1700 euros/month I am far from impressed, his room better be a palace and someone better get him a bike....

This hotel is overrated on Tripadvisor. The concept is nice but the room was below standard. The room was noisy (could hear the neighbours talking/shouting), the double bed had no nightstand nor a light/electricity outlet on one side. On the other side there was a light but no electricity outlet so could not be used. Even in a very basic room, this should be available and working properly. There was no waste bin in the room nor in the bathroom. Never experienced that before. Climate control was not working, so it was hot in the room. The phone to call reception was not answered, so useless. We arrived a bit earlier and we were requested to come back well after 3pm for check in to avoid the queue. When we checked in at 5pm we were informed that breakfast between 8 and 10am was not possible anymore as it would be too busy the next morning. Frankly speaking, we paid for the service but could only have breakfast after 10 am or at 7am in the morning. We were of course not happy. We came back to the hotel in the evening around midnight and wanted to go to the rooftop bar for a drink on Friday evening but the bar was closed. On a nice evening, in the middle of the summer with the hotel fully booked, how is that possible?|Breakfast was excellent!|So in summary - disappointing experience, especially for the price we paid and given the rating on trip advisor. I would not go there again.

Liked · The hotel cannot pass as a 4-star hotel in the true sense of the word. Rather, it is a funky student hostel or a one-nighter that a backpacker would pass through. The Bold Rooftop bar on the 8th floor had lovely views!|Disliked · 4-star implies upscale, with a high standard of service; stylish and well-maintained rooms with premium bedding and deco... This is not 'it'. The bed was rock-hard and positioned at 90 degrees against two walls, so one of us had to constantly crawl in from the bottom of the bed. When you are 60+ or have physical limitations, that is not convenient. There is no bed-making service and the bed is impossible to move, so very difficult to make yourself. There is no safe in the room, so if you wanted to leave valuables in the room while you walk around, you cannot. The bathroom sink was blocked, which would have been obvious to housekeeping, not only due to the terrible smell, but it would not drain. Yet it was not attended to. Once you've had a shower, the bathroom floor is wet. Although there are signs up reminding one to use a minimal amount of water and to be conscious of the damage we as humans are doing to the planet, it doesn't help if you have to throw towels on the floor to dry up the mess. There are no fridges in the room, so if you are staying for more than one night and would like to keep something cold, you cannot. Since it is a repurposed old ceramics factory (love the idea!), the ceilings are very high. The curtain was coming off on one end, so the light came in early in the morning. They have interesting coffee filter bags that you are supposed to position over your your cup and then pour hot water over. Either the glasses they have provided (no cups) are too big, or the paper 'handles' have been fitted incorrectly, but they do not stay on the glass and the boiling water pours all over. I burnt two fingers trying to make coffee. The standard of cleanliness did not meet the level of 4-star.

We are regular visitors of Maastricht since we have a child studying there. Of all the hotels we have tried in our 6 visits in Maastricht, this is our favourite. The best value for money and better than the others which cost much more. We will definitely be back!

The cleanliness of the rooms is not one of the strengths of the Hotel. However, the vast variety of services that are included in the price are to be considered (gym, bike garage, laundry room, study room close to the hotel's bar/restaurant, etc.). Special mention to Matt, the CM, who made our stay very pleasing. Overall good, this is one of the cheapest places if you are looking for long stay hotels in Maastricht. Recomendable for young people.