The Source

They're quick + cheap, but you get what you pay for. They replaced my screen, and the phone looked brand spanking new. Unfortunately, the home button on the iPhone 6 dislodged almost a week after the original placement- one of those flimsy, plastic home buttons. I thought, “Why should I complain about a wobbly home button?” Unfortunately, it was just an indication of the quality. A month later, the screen cracked. Two months later, the screen mysteriously become completely unresponsive. I was worse than when I started. To be fair, they were friendly and offered me a small discount to change it-- but why would I pay for something that will become faulty in a few months anyway? Do yourself a favor and go somewhere with a bit higher-quality products :(

These guys definitely fixed my phone and it looks brand new...that’s because it was a different phone screen...the only reason I’m giving this place 2 stars is because my phone actually works after their little experiment. I paid $80 flat for my screen to be fixed (completely shattered, iPhone 7) I come back 30 mins later to see they sawtered a different iPhone screen on to my 7...I felt it instantly in the way it sat in my palms and how heavy it was...complained of course, the owner not repairman blantlenty says it’s not our problem blah blah blah I don’t care because I’m still getting my money. Their just rude and scamming some people out their valuables. Never going there again, I recommend going to actual Apple store. Oh yeah and btw I had to go to Apple store make an appointment etc to turn it on once The Source was finished fixing it, my phone was disabled. So to avoid more hassle, skip the 3rd party (The Source) and go to Apple Store directly. I got what I paid for- cheap service!

Cheap price, cheap repair. Fixed the back glass of my phone but broke the bottom microphones in the process. The phone is unusable, Apple wants 400$ to repair it from this state.

Will destroy your phone with fake iPhone screens just pay the original price at a Apple Store or Best Buy because you will end up having to buy another phone completely

Replace my shattered iPhone screen. No hassles, quick, easy, and efficient. Lowest prices in the city without compromising quality.

Excellent and quick service, fixed my cracked screen in minutes with a very affordable price. Amazing customer service. Thanks again!

Spent money here several times. Friendly staff always. Thought customer service was great until I went to professionals and realized they were stealing my parts. Hundreds down the drain. Won’t return.

Good place to go if your phone is cracked or broke, they find the best way to help you out, if they don't have the paticular pease for your phone then they will let you know one has to be order, unfortunately my screen broke again lol so I will be back for another visit...

Got my phone fixed here. The screen, both glass and LED were severely cracked and they fixed it right away. Fantastic work. I've even dropped my phone about a 100 times post getting it fixed (butter fingers) and not even a scratch. Quick to repair and competitively priced. I've told so many of my friends to go here. They're great at what they do.

Best value, best service! Tis place initially gave me doubts when I walked in for screen repair. Looks like a clothing retail store, but I was glad I went. Customer service was great. The guy at the counter redeemed my Groupon even though I bought the one for a different location. He got on the phone with the other branch and got it sorted in 5 mis. No fuzz at all. The first repair worked for a couple days then it started to black out randomly. It was around the time I upgraded to ios11 so I couldn't tell if it was software or hardware for sure. Brought it back to the store after spending hours with Apple support on the phone. They replaced the screen right away and the blackout is fixed. Btw, other places quoted me 120/ 110. This place is 55 with groupon for iphone 6.

I usually get a bulky case for my iPhone but then saw this super cute case from Target and just had to have it. Turns out cute does not mean practical because ten days later- busted my screen. I was in denial about where to get my phone fixed because everything just seemed so expensive. Anyways, I found a great groupon for E- repair but for their Pulaski location. My fiancé urged me to call and confirm how long it would take to repair the iPhone. Upon calling the store, the operator stated that the number has been disconnected. E- repair has a couple of location so I called their Belmont location and they said they would honor my groupon at their Ashland location. However, just to be on the safe side, I called the Ashland location to confirm that I could use my groupon there. The gentlemen working there wasn't sure but he took down my number and said he would call me back to let me know if they could. Guess what? HE ACTUALLY CALLED BACK!!! Whoo hoo! I will not lie- I was genuinely surpised at his follow up. He called to inform me that they would honor the groupon at their S. Ashland location. I was super happy because I was so concerned that I just bought a groupon that I couldn't utilize. the S. Ashland location is located right near Roosevelt and Ashland. There is parking in front of the E-repair. This location is super close to the Illinois Medical district and it's a couple of blocks away from the pink line. I think management recently changed for this establishment because the E- Repair sign is to the right of the main store sign. Therefore, just keep a close eye out. Also, be aware that the cellphone repair shop is also a clothing store. Don't let that alarm you- two businesses under one roof? Nothing nicer than killing two birds with one stone hahaha. I dropped my phone off at 4:33 and they told me it would be done in about 20- 25 minutes. The gentlemen I spoke with was super nice, very patient as I pulled up my groupon and very communicative. I went to Jewel and when I came back, I just picked up my phone and I was done! It was quick, easy and convenient! HIGHLY RECOMMEND. It looked like new! I was ecstatic! Thank you e-repair for a hassle free fix!

WOW! Literally all I can say is WOW. I dropped my IPHONE 7 Plus yesterday and the front screen was completely cracked. I saw The Source Clothing fixes phones and they had some good reviews. I walked in at 10:30AM and walked out with a perfectly nice clean uncracked phone at 11:00AM. It costed $75 to get it fixed which included a Screen Protector!!! That's unheard of! I did purchase a $10 case so my final bill was $85. They did tell me if anything messes up with my screen they will fix it for free all I have to do is either show a picture of my receipt or bring the receipt in! LIFETIME WARRANTY. (It was a verbal commitment so we shall see if they follow through with that) I honestly highly suggest going here if you crack your screen on your phone. This will definitely be the place I send friends and family.

Honestly, don't waste your time looking any where else for screen repair.. they are FAST, have good service, and always give me the best prices in town. We've had 3 IPhone screens to repair in the last 3 months, and this is the only place I go. They don't try to add on products to get you to pay more, they don't try to slick u by upselling other products... I always call to verify the price.. and they ALWAYS beat the competition!!

This is a follow up to my original post (see below) I had dropped my phone and cracked my screen. The phone was working properly after I dropped it, and continued using it for over 2 months before I was able to get it replaced. After I posted the review below, the Source invited me to come back and offered me a $5 discount for my troubles. I decided to take them up on their offer. Once they replaced the screen, I immediately had trouble with my iphone. The screen wasn't responding to touch, neither were the buttons. I notified them and they had to reopen it and adjust. They said a wire had disconnected. Again when it was returned, I noticed that it was extremely dim but I figured i just needed to adjust the brightness or charge it. Went home. Next day, I still experienced issues, I had to adjust the brightness to the highest level just to see it a bit. This drained the battery extremely fast. I called The Source and they told me to bring it back in. They changed the screen again but it didn't make a difference. I was told that they use after market screens and that this is what happens sometimes. I ended up taking it somewhere else. Aside from replacing the screen Again, I had the battery replaced too because by this time my battery's maximum capacity was only at a 65%, needless to say this whole ordeal ended up costing me over $250, for what should have been a $65 expense. ‍ was this retaliation for my initial post? Don't know... but lesson learned. 628/2019 I had called ahead to see what time they closed. I was told 5:00 pm. Stopped in today Sunday @. 4:00 pm, 2 led signs said they were open, the business hours posted on window indicated that they close at 5:00 pm on sundays. They were closed. Not opened.

Not sure if they are affiliated with The Source on 99th & Halsted but my experiences are polar opposite. Being that I am very hard on my phones, I have visited for phone repair on numerous phones at least 5 times. Each time was seamless, quick, and reasonably priced. My last time was most notable, 1)after being conned by the other store, 2) noticing how incredibly pleasant the guy was....to everyone, and 3) the technician explaining during and after the process that my phone couldn't be fixed and did not just take my money. I appreciate the honesty especially after the other told me after this that they could fix a motherboard. Good service, honesty, and integrity goes a long way! Thanks for that

I've been to The Source THREE TIMES. Somehow, even though I received outstanding service the first time, each time after was better than the last! I love these guys! Courteous, HONEST, offer the best pricing, professional and FAST! And never had a complaint or had to go back for follow repairs.

Horrible customer service and crappy work. I went in on a Saturday to get the screen on my phone fixed as it was cracked. The technician put the screen on but messed up the home button then gave me an excuse as to why it didn't lie flush on the phone. I left, made it all the way home only to realize my phone wasn't charging. I went back to the store and the tech tried to fix it but couldn't and let me know he'd need to take it somewhere on Monday. I was without a phone from Saturday afternoon until Monday night. After all the inconvenience they put me through, I had to fight with them to refund the installation fee of $35. If you have an uncommon phone, don't take it to them, if it's not a Samsung or iPhone, they don't know what they're doing.

Thank you guys for fixing my iPhone so fast at a affordable price. Definitely would come back and recommend anyone who needs phone repair.

This place is freaking rip off. They completey destroyed Two of the four corners of my ipad mini which voided the warranty now I'm having issues charging it, suri start talking on its own, the screen changes on its own. Currently the screen is black but zI can hear sound. Crazy right. The WORT HORRIBLE REPAIR I'VE EVER HAD. I will be filing a formal complaint. It under no circumstances deserves a star. BEWARE!

OK, so something went wrong with the iPad (probably over-use by my husband). I called and the first thing they said was, "I'm sorry Ma'am." I love these guys. I loved them before, but now I really love them. They said just bring it in and we'll fix it! Affordable, but more importantly, caring business. Maybe they should offer seminars on how to keep customers. By the way, I broke mine again. It's repeat business for them and they appreciate you.

Dropped off my iphone X to fix broken LCD display. It was fixed in less than an hour for a very good repair price. Very friendly service, will be coming back! :)

I had my iPhone 7 plus repaired The screen popped out an i pushed it back in An it is starting peel from the inside.

Hard to miss and service/price is hard to bet! Fixed iPhone cracked screen in 15-20 min got it like new afterwards.

Just literally left this shop to get my iphone 6 screen fixed after having a severely cracked screen for half a year. Really nice staff and quick service, i was out in like 30 mins. I did use a groupon but even without it, they have competitive prices! I hope to never break my screen but if i do im coming back here!

Tim went above and beyond for me!! Great customer service. I bought a Groupon for screen replacement for my iPhone 5c. I called to make sure they were still open and if how long it would take. I get there and they are out of the screen for 5c. (Bummer... most places would have just turned me away they were closing in 15 minutes) not Tim. He said he will give me a free case for my troubles and gives me a ride to there other location on north Ave. They were closing on Ashland and the one on north ave stays open an hour later and they had my 5c screen. It was also pouring rain!! So nice of Tim. Sam then fixes my phone in 5 minutes! Nice friendly guys. So refreshing to have great customer service. Will definitely recommend to others and return!! Thanks Tim and Sam!

I had the screen replaced on my iPhone 6 with a Groupon on 9/5 and now on 11/3, after 60 days, the display is not working. Took the phone to Apple and they said that the display is not seated properly. You can see a gap between the phone frame and the display. I have contacted The Source to see if they would like to resolve. If not, I will chalk this up to a lesson learned and will have Apple replace for $129. Cheaper is not always better.

These guys are the best when it comes to quick fixes on iPhones. Professionals that are cheap, quick, and reliable. And you can look at / buy cool clothes and accessories while you wait!

I went to the North Ave location this spring with a Groupon and what I thought was a cracked screen. I handed my phone to the helpful guy across the counter and was prepared to walk out until it was ready for pick up. He quickly told me that the screen was not cracked, just the screen protector was. He could've easily taken my Groupon and I would've been none the wiser. Instead, Groupon issued me a credit. Even though this place isn't located close to my home, I would return for a future repair. Thank you for your honest service!

This was the quickest service I've ever received at a phone repair shop. I sat in the lobby for only about 10 minutes. The guys here are so friendly and professional. They offered me $20 off with a promotional sale that they were having. They also let me use their wifi on my iPad as I waited for my phone repair. I'd definitely give them my business again. Really good guys!! Thanks so much Hani!!

Had a Groupon but even if I didn't, I would still come here. Prices are affordable, and the staff is very nice and helpful. I was in and out in such a short time. Definitely recommend this place!

Great service and quick fixing my iPhone 6. I was able to use my groupon with no issue and all my phone functions are working. They offer a 30 day warranty just in case!

Took my phone iPhone 6 plus in with a shattered screen and it was fixed for me in less than 20 minutes! The price was very affordable and less than what the Apple store or most places charge! The service was friendly and I am very happy with my phone! Hopefully I don't break my phone again, but if I do, I know I will definitely come back here and refer my friends here as well! Thank you!

Really great price to fix the screen of my Samsung Galaxy phone, and great customer service!

Went in to get my phone screen fixed for the iPhone 6. I've had to do that for other phones and other places but this place I must say I was impressed. They were very quick and accommodating. Although I did have some glitches, which that happens sometimes, I just went back and they were very apologetic and put on a new screen. Tested it and even replaced my screen protector. They handled it very well, not all places do. I hope I don't have to go back for another broken screen, but I'll def recommend them and keep them in mind for future use.