The Southernmost Inn

Loved this Inn. Rooms were perfect size since we did not come to Key West to sit in them all day. No issues with rooms of bathrooms. Asked for extra towels; got them in 10 minutes. Everything we say was clean and well kept. Breakfast could use some more protein. Happy Hour nice with wine and cheese. Outdoor areas very peaceful. Didn't swim but pools looked wonderful. Great referral for bike rentals. Frenchie's resturant next door is not to be missed! Easy to walk anywhere from this Inn. Will definitely stay here again!

This was one of the worst bed & breakfast inns I’ve ever stayed in! It started out with the least friendly reception possible by the woman at the front desk. If I hadn’t already paid, I would’ve left right there and then. I don’t know how they can charge $300 a night PLUS a hotel amenity fee of $40 for a room that is smaller than a laundry room! We banged into the bed frame every time we moved about the room. There was very limited space to put a suitcase or clothing. The flooring was coming up and there was a huge crack that you could’ve cut your foot on if you stepped on it the wrong way. The nightstands were wobbly, the bathroom door barely cleared the toilet which you had to sit sideways on in order not to hit the wall and toilet paper holder. The bathroom floor could use a good cleaning, the shower couldn’t have been bigger than 2’x2’ and the shower head was in such a position that you had to stand sideways in the shower to make it work. The breakfast was kind of a joke; hard boiled eggs, make your own waffles, cereal & fruit salad that looked like it had seen better days. The woman at checkout was just as unfriendly as the one at check-in & yesterday, it was a different person. All in all, it’s a great place to stay if you plan on being constantly drunk and don’t care where you stay or how much money you spend. I would highly recommend avoiding the Southern Most Inn at all costs unless you’re a glutton for punishment and want to pay way too much money for it. My husband has incarcerated people in cells with better amenities.

Location was great, not noisy and still able to walk everywhere. Rooms were good size and bed was comfortable. Luckily it was cool at night so didn’t need the A/C because it sounded like an aircraft carrier was landing. Bathroom was very small, outdated, and had some mold they definitely need to be remodeled. Breakfast was mediocre at best and happy hour was cheese, nuts, and wine.

We paid more than 400 USD per night for King Suite (1445,73 $+ 179,96$ amenity fee) The room was 27 sqm and worn out. Old furnitures with stains. Bathroom needs urgent update- minimal water pressure and dirty. You couldn’t adjust the a/c. Housekeeping visited once and did not replenish any amenities (toiletries, coffee- and what for was the amenity fee for?)||The staff couldn’t care less for customers (no greeting, smile no nothing). The breakfast was minimal but coffee was quite good.||The only positive thing was daily happy hour with some wine and cheeses.

The location is perfect. The receptionist very helpful. That’s the only good I can say about this place. The backyard pool area nice enough. But the place itself is rundown and in need of repair and updating. If this were a budget priced hotel I wouldn’t mind. But we paid $2,500 for two rooms for two nights. Including $90 amenity fee for EACH room on top of the room rate! The paint was worn, holes in the walls, bathroom floors need to be deep cleaned or replaced. They were disgusting. The linoleum floor slats in the room had gaps and were not installed properly. No closets in the room. Not one shelf in the shower. Cheap towels. No housekeeping for two days. Extremely limited breakfast. Tiles in the entrance area were chipped, the carpet on the stairs was dirty. Like I said, I can live with this in a budget hotel. But at these prices, they can afford to clean up and update the rooms. Very disappointed.

DO NOT STAY THERE. cut my hand on old pool chairs. i told the manager and they did nothing about it. the mattress were lumpy old. floors were washed with dirty mop. room not cleaned very well. rooms very small. the sun is blocked by the buildings and palm trees on both pools most of the day.. some rooms on third floor enjoy walking the stairs . breakfast was good. entrance ways wood and metal rails falling apart. i told the manager about the rail. she said i do not own the property. seem the owners are in Singapore . booking .com say there is a gym there . THERE IS NO GYM. I WOULD NOT LET MY DOG STAY THERE.

I booked directly through the property and requested a room with direct access to the patio. They never sent a confirmation email, and when I arrived, I was told that the room I requested wasn’t available. On top of that, I was informed about additional resort fees of $40 per day and $25 per day for offsite parking at my own risk. Once everything is added up, you can stay at a much nicer property across the street for about the same price. Only plus was the location. I definitely won’t be coming back.

This adult only hotel was just what we wanted. The pool was cooled which was refreshing in the feels like 110°. We spent quite a bit of time there. The rooms were fine. We had some issues with our first room and they moved us to a different room right away. It was clean and had everything we needed. They have happy hour with white and red wine, cheese, crackers, and some fruit from 5 to 7 every day, which is kind of a nice bonus. They had a fair breakfast in the mornings, waffles hard boiled eggs, bagels, muffins, and a little bit of fruit with juices and coffee.

Waited with four other couples for 30 minutes at the front desk before an employee came over to help us. Horrible customer service and the room/bathroom was so humid. Window ac unit was so loud while trying to sleep too. Do not recommend.

I don't know where to begin! Check-in was ok, at least someone was there. There is no night staff. People at the desk have ZERO knowledge, they are just drones handing out keys and when you have a problem they cannot solve it because they have no authority or power to do anything but hand out keys. We had a TV issue, sorry no maintenance available. I WOULD AVOID THIS PLACE AT ALL COSTS. Among the other things: 1) We came in from a day out to a floor of water seeping up from under the vinyl flooring. No fix, they put towels under the bed to soak it up. 2) The shower was full of mold. See the pictures. There was no place for soap or a shampoo bottler except to put it on the moldy floor. 3) The breakfast they provided was less than what a Hampton would do, not what $500 plus a night should provide. 4) There was cobwebs everywhere in the room. I hope the pic shows them. 5) The walls were soft, probably more water issues. Nail pops all over the room and a strong smell of mold. 6) The window AC unit was so loud you couldn't turn the TV up enough to hear it over the AC. 7) The bathroom was horrible. The sink was pulling away from the wall and the wall was cracking apart. See pictures. 8) All the flooring was cracking apart and screwed down with sheet metal screws. 9) The coffee machine has not been serviced in well over a year. See the pictures. I hope the date came through, but with a high volume place that filter unit needs serviced to be sanitary. 10) Windows were broken out in the common areas. 11) The Walmart drapes don't cover the windows to the common area by the pool. 12) The Window AC was something I would expect in an Airbnb not a $500+ a night room. 13) It felt like the people in the room above us were coming through the floor. The ceiling moved and noise travelled like I was in their room. 14) The TV was very old and poor quality image. The remote doesn't work because the cable box that taped to the wall with medical tape was just hanging there (see picture). 15) The staff is NOT happy. They complain that they get complaints all the time and no one does anything. 16) At checkout the best answer I got when I voiced these concerns was I will talk to the manager. No offer to discount, fix, or even acknowledge the issues. 17) I am tired of typing or I would go on......

Room 414 is a mini barn with a bathroom. Do not accept this room. There were several dead bugs in the corner, we told management but the bugs were still there after housekeeping came through. The staff was not friendly or helpful at all.

This place is wayyyyyy over priced! And then the add on of resort fees and parking fees and then watching the staff wiping down the breakfast area with the same rag she used on the floor, then the counter and then wiping her nose multiple times with that same hand... The pool area was loud until 1AM and even though we called security at 11pm (which are off site) they NEVER came and other rude guests were super loud. Our room was 215 and literally 5 steps from the pool. No central AC so barely stayed cool with a wall unit that created a humid environment... I'll NEVER stay here again!!

If you're looking for an overpriced, outdated "motel room", this is your place. The loud squeaky window air conditioner was almost as bad as the slump in the mattress. We went during Fantasy Fest and paid $850 per night. It would be worth $100 on any other night though. Definitely needs updates!

Stayed her 7 years ago and loved it. Reserved 3 nights recently to celebrate my elderly parents 60th wedding anniversary. Huge disappointment. Upon arrival we were charged extra fees that were never previously mentioned. Front desk staff was rude and not the least bit helpful. They seemed bothered by any question or request for assistance. "Happy hour" was a joke The room was definitely not as advertised. Old, not clean, in need of repair and generally gross. Not cool considering how expensive it was. Sofa bed was gross and extremely uncomfortable. 3 am we are awakened by the fact that there are bugs in our beds. Saw cockroaches or large water bugs in the bathroom and worms all over the floor. Staff was extremely rude and not helpful when informed. Had to move my parents out immediately. This place needs to be shut down immediately by health inspection and codes. Staff needs customer service training. "Manager" has ZERO people skills. Rooms need repairs and renovations. Save your money and avoid the stress of booking this disasteours scam

When Hurricane Helene came and the ferry canceled and we had no way to get to Key West, this hotel would not change our dates and would not issue a refund. BAD BUSINESS. Select a different hotel. BAD BUSINESS.

Upon arrival and inspection on the reserved delux room we chose to stay elsewhere. One had to scale a narrow set of stairs to a room that was an actual 3 cobbled together offering a cramp space. Add a musty odor and poor lighting told the front desk we were not checking in. After multiple calls and emails to both booking.com the only resolution was the resort fee refund for 4 days? Hmm will contest the 1600 dollar charge. At best the value of lodging would be be a 1/3 of it. While informing the front desk on Sunday we were not checking in a guest complained of a broken ceiling fan that was reported and not attended to. Might be why the place is listed for sale. Less repairs happening. Hoping to resolve a refund between booking.com and the Inn regardless of the 3rd party feature in the transaction. Did find a better place to stay the Inn Front Desk staff David was pleasant given the situation and recommended a good place for lunch. The one bright spot in this transaction.

We made our reservation at this location after our flight cancelled on Sunday evening. Using Expedia we booked for $144. The exterior of this inn is adorable! It's situated amidst lush tropical plants in a quaint neighborhood. It was late & raining when we arrived. After a quick check in, we went to our room - which was just that ... a room. While it was clean and tidy, it was tiny - housing a king sized bed, mini fridge, portable clothing closet and that's it! There was no chair to sit in and limited space to walk around. Being big people (my husband is 6'4" and 350lbs) the room was tight! The bathroom space was equally as small. The room featured a wall AC unit that ran all night and was noisy. The bed was very soft ... which was not great for us. Breakfast featured a full continental breakfast and waffle bar with Starbucks coffee. Overall, I would recommend this location if you are staying for a night or two but much more than that, I would not pick this place.

-Good location (walking distance to the Butterfly Conservancy and the Southernmost Point...and Duval Street is around the corner). -Big continental breakfast (waffle machine, hard boiled eggs, fruit, yogurt, breads/bagels/muffins, cereal, oatmeal, etc.) -Starbucks coffee available 24/7 -Two pools, one hot tub. -Backs decks on each level, overlooking Key West. -Staff was super helpful and friendly (especially Giuliana & Tamesha). When I went to drop off my luggage, they checked and my room was ready so I was able to check-in early. -Not accessible for people with limited mobility. I was in a single "attic" room, which was clean and comfortable (I'm not that tall). A/C worked well. I felt fine with the daily resort fee, but I only stayed one night and felt I got my money's worth with a couple trips to the pool, breakfast, a few cups of Starbucks & tea, luggage storage, etc. However I could see how that would really add up for a longer stay. Overall I really liked this place, and I will definitely stay there again the next time I'm in Key West!

I chose this place because of the reviews and the pictures and information off the website. I was absolutely disgusted when I got there. Let me start by saying that parking is not free. It is $25 a night and you have to park a block and a half away. Now I booked two nights in a deluxe king suite and it was far from that. There was mold on the ceiling. The furniture was all mismatched and falling apart. None of the blinds in the windows matched and were broken. The bathroom floor was so disgusting and the shower look like it hadn't been caulked in years and there was mold in there as well. You can't control the AC from within the room, and the rooms were so cold that we had to sleep with the balcony door open. The pictures on the website is completely misleading. It says that they had renovated the rooms while I would like to know where they are because I sure as hell didn't get one. The worst part is downstairs where they serve coffee and their free breakfast. There were roaches crawling all over the coffee machine and countertop where they serve the food, it doesn't get any more disgusting than that. I emailed the property manager while I was there with no response. When I questioned about the free parking she told me that it was hotel.com's fault. And I wasn't gonna spend my time arguing. I hadn't taken a vacation in 15 years. I am disabled and I'm on a budget and I saved a long time just to go away for two nights and it was a complete waste of my money. If I paid $30 a night then I'd say I got my money worth but I didn't I paid over $400 for two night stay And I had no choice, but to stay because everything else around me was Double the price.

If this your last option still don't do it, horrendous. Booked the King suit and couldn't take a shower or enjoy the TV. Ultimately disgusting! Less then 1 star

After reading all the mixed reviews about The Southernmost Inn, I was nervous to book our stay there. However, the price and location was well worth the chance so I went for it and I am SO GLAD I DID! I don't have a single bad thing to say about our 5 night stay with them. All of the staff, front desk, maintenance, management, were so friendly and extremely helpful with everything. The atmosphere was so relaxed and laid back, unlike many other hotels with unnecessary stricted policies. They have 2 pools, one is heated and the other is regular. The jacuzzi was so refreshing with calming salts coming from the jets. They had 3 or 4 outdoor seating areas, one being a beautiful "quiet courtyard". The complimentary breakfast every morning was the perfect variety and the staff did a great job keeping all the food and drinks stocked for the next guest coming in, never running out of items. They also offer bike rentals for their guest as well, which was very affordable and convenient! I couldn't have been more happier and pleased with our stay at The Southernmost Inn and I would stay here over and over again! Any time I plan to travel to Key West, no doubt this is where I will be staying. Basically, I HIGHLY, HIGHLY RECOMMEND IT!

Honestly the reviews are very mixed here and very harsh. I'd honestly depends on what you are looking for. This was our 4th time in key west and we have never stayed at something like this a historic house basically. The hotel is clean, it's just very old so things look dirty when they really aren't. This place does have a good value for sure. Location is also prime. We enjoyed our stay and would definitely stay again. We didn't use the pool since we stayed in January and scattered storms kept happening. But the pool area looks amazing. We will be back late May early June .

My husband and I planned a vacation to Key West on November 12th 2023. On March 1st 2024, my husband and I mutually decided to file for divorce and neither one of us wanted to go/spend the money on a Key West Vacation as we had decided to go out separate ways. We booked the reservation on the booking site Agoda.com for March 13th-March 20th. On March 1st, we reached out to Agoda to cancel our "nonrefundable" with apparently absolutely ZERO exceptions unless the manager or CEO approved the refund/agreed to new dates. I spoke in depth with Agoda about switching the dates if the Southernmost did not want to issue a full refund which they asked me the new dates I could switch to. The southernmost Inn had three weeks to find new customers (which I am in fact certain they filled that room) while my reservation was still valid. March 10th, the Southernmost Inn (in particular Michael Nicholas- Area Hotel Manager Key West) got back to Agoda and just "declined" the refund/change of dates. I myself spoke to this man multiple times regarding this situation. I am a single female going through an active divorce and did not have the money to pay this. With absolutely zero help from the manager, I proceeded to email the CEO Jesper Arnoldsson who refused to return my calls/emails. Agoda reached out to this hotel numerous times to facilitate a resolution. I am so disgusted in ways that I cannot even explain with this company. This is not 1,000$- THIS IS ALMOST 4,000$! I do not recommend this hotel or customer service to absolutely anyone in this entire world. I am appalled by the lack of empathy and compassion.

This place needs TLC desperately It's cute, it's centrally located but- Rooms are in major need of repair You can stop blaming Covid for things as well- Wine and cheese reception was string cheese We laughed so hard String cheese!!!! Breakfast was good with the selection and waffle Staff was great Too expensive for what the property is They need to close a week, clean and fix each and every room- Go to GFS and buy cheese and crackers Then charge what they want to charge Oh - the 30.00 a night fee is a joke!!!!!! For WHAT

Do a favor look at the pictures and don't stay here. @hoteltonight This is such a scam on hotel tonight

Our stay was wonderful. The location was perfect. The front desk clerk was friendly, funny and helpful. The pool areas were beautiful, relaxing and it was fun watching the lizards. The bed and pillows were quite comfortable.

Several months ago I gave a great review of this inn. I have returned and it was a REAL DISAPPOINTMENT. This time around the room was more like a closet, the room was not cleaned properly (the medicine cabinet was full of items from the last guest), and there was NO shampoo, conditioner or body wash in any of the containers in the bathroom. Not in the shower, not near the sink. I will not return to this inn. It's in a great location in Key West but for the money, I'm positive that I can find a better, cleaner location. On the bright side, the bed in my "closet" was extremely comfortable.

We were excited to stay since we had previously stayed at the Southern Most House on the beach. The staff seemed bothered when we showed up. The hotel room was more of a youth hostel with a terrible bleach smell that burned our eyes and made it impossible to stay. We tried to change rooms and they stated that they had no rooms available. We told them we could not stay the night in a room like that due to health concerns, and only asked if they would refund our $71.00 in resort fees and bike fee that we rented while waiting for the room to become ready, but the front desk clerk refused. We booked using Capital One Travel and asked if they could refund the points. We left and paid for a hotel room at the Blue Marlin, which we should have booked to begin with! Very bad experience. After trying to call the hotel to speak with a manager with no luck, we called Capital One who was also unable to connect with the hotel. The escalation # through Capital One is #1229708404. I hope someone from the Southern Most Inn will reach out.

No good, air conditioner didn't work, I'm sure they'll probably respond and say it did although I took the hotel clerk in and showed her it wasn't operable after she hastily told me they checked it and it was fine. You'll find some reviews and sites stating they have a bar by the pool, they don't anymore. The area where it used to be is covered with a huge stack of dirty towels and non working appliances. Parking is a disaster as they charge you $20/day (plus resort fees and taxes) and you have to walk a couple blocks to get to it. I requested one of my two nights be refunded and the clerk advised they couldn't do it as I booked through Hotwire and would have to call them, I did, and they refused to authorize it. I would suggest finding a different place to stay.

Decent place overall. Most staff members are accommodating.  Even had bike rentals.  Good location in Key West, and we were able to park about 1.5 blocks away for a reduced rate.  Inn does has a resort fee, which is additional to the room fee. Did not show on Orbitz.   Note to any hotel:   While charging a resort fee is trendy these days, this is a bad practice.  Everyone should deduct a star or two for hotels that do this.

I booked the wrong date by mistake, the second after I booked (through orbitz, clearly noted as non-refundable non-modifiable booking) I realized my mistake and called to change the dates (by 1 day). Huge ordeal... I had to call orbitz for 2 hours, twice, then the Southernmost Inn manager twice... it took over 24 hours to change it with a fee increase. I wasn't really happy but... be it! I booked 2 rooms for a total of $360 (for 1 night). Done deal. This is when things started to really annoy me: Upon arrival, the room that was given to me was not in the main mansion as shown on the photos but in a converted bungalow on the side of the house, with a direct street view (!). I'd rather stay at a motel (with free parking and lower rates) in this case. My mother's room was in the mansion, a large room with a nice balcony, pool view. We complained about my room. First I didn't want to be separated from my mom (both rooms were booked at the same time, for 3 people) and second, my room was way worst than my mom's for an identical rate. I was offered to "downgrade my mother's room" (!!) and move to her room so we could be together and I could get my money worth. So my mom got downgraded to a smaller room under the roof. No compensation, no discount or anything. This Inn clearly don't are about their customer but the money only. The mansion itself was extremely noisy, people walking by slamming doors at 7am to go to the breakfast room (there is a direct venting system between the room and the corridor so basically you hear every conversation, steps, doors...etc.). There are no curtains so you'll have bright day light in your room around 06:30am, which prevented me to sleep. An old lady was working at the breakfast area, very rude person talking to you in a broken English. Breakfast itself is not better than a "Motel 6" continental breakfast. There is no parking so you'll have to spend $30 per day for your car spot on the street. The resort is nice, place is clean but that's about it. I do not recommend this place.

I like the spot and I'm giving you four stars because my room was about $500 a night and while it was nice I did meet some other guests who said their rooms were under $200 a night so yes my bad for overpaying but at the same time you're probably could've done me a little bit better ha ha as I did complain about my first room which was old and tired and I was told I would get a free upgrade yet I was charged more. Overall a wonderful visit and Kelly the bartender was the absolute best so thanks Kelly can't wait to visit again!!!

Very nice Inn. Clean comfortable rooms. Minor repairs in the bathroom and balcony need to be addressed but for the age of the building, not a big deal. Outside courtyards and pools and very nice and a great place to relax. Lobby and breakfast area bright and cheerful. Breakfast selection was good. Only complaint is parking is not included in the room fee and is $25 a day. That and the front desk person ( maybe manager?) was not very friendly and kind of came off with a bit of an attitude.

The only thing going for this property is the location. Aside from that the property is a total crap fest. Not only did I not stay at the main house, you stay at some weird dormitory looking house like halfway down the block that's really creepy looking and that's why you stay but they don't tell you that. It's impossible to get to any management it's impossible to get to anybody anybody on the property for any reason. Faulty smoke detector? No problem they won't fix it. Possible bedbugs? Just found out the bites I had on my back from my stay there. No vending machine for soda or snacks. Parking is a block away in an unsafe and dark lot with NO security. No turndown service until I complained along with other guests. The front desk staff are useless and disappeared after 8pm so if you needed anything you were screwed. Big mistake and unless you are desperate do yourself a favor and find another place. They will ruin your stay. How they get 4 stars is suspicious at best. Buyer beware.

We were very disappointed with the accommodations during our stay, especially given that it was our honeymoon. We stayed in a king suite and there was barely enough room to walk around the bed. There was no where to put our suitcases - not even enough space on the floor to have them open. The closet is small and had NO hangers so it was totally useless. Our shower never got above room temperature and there was visible mold on the walls of the bathroom. The bar advertised on their website was never open and looked like it had been shut down for a long time. Also, the breakfast was prepackaged muffins and some juice cartons. We ended up spending a lot of extra money on breakfast every day which we hadn't planned on doing. The only thing we enjoyed about this hotel was the pool area, but even that was a let down when they were always out of beach towels for us to use.

We booked the wrong hotel in Key West and we're extremely disappointed with this hotel. BEWARE the price does not include parking or resort fees. There in no bathtub and it looks sketchy on the outside. Customer service is horrible and rude. Needless to say, this is the worst hotel so far on our journey!!! A lot nicer hotels for the same price. There in no refund so we are stuck here for 3 horrible nights. FYI, there are no services to justify the resort fee except a pool. I'm here to scuba dive, not swim in a pool. Should be called Disappointment Inn. Just found 3 drill holes in the shower, definitely out of here and contacting law enforcement. So, this hotel tried to charge me a 100 dollar early check out fee. My bank has assured me we will not be paying for the room. BEWARE OF THIS HOTEL!!!

I will start with the highlights. The location is within walking distance to Duval St, so it convenient. The happy hour wine and snacks is a good touch. Sonia at the front desk is very welcoming and you can tell she loves her job. The bed was very comfortable. The hotel is definitely overpriced, or we had their worst room. The room can use repairing. The floor was warped and slanted. The pull out sofa was, also, slanted which made sitting on it uncomfortable. One of the bedposts was broken. Most of the blinds were broken. Overall it is an old and worn out hotel that just needs some TLC.

First and only time here! We stayed for four nights, not once was our room cleaned despite requesting it. Front desk told us we can put you on the list for cleaning but can't guarantee it will be cleaned. We had to empty our own trash, request towels and fix our own toilet seat. The $29,fee for happy hour was string cheese and cheezits. The breakfast was standard. The pools are not heated. I have nicer cleaning rags than the towels they gave us. There are holes in the floor, so be careful when you are in your room. Not worth $1800 at all!!!!

The worst! Do not stay there. The room is nothing like the website description or pictures. The furniture was old and dilapidated, the seat cushions on the chairs were stained. The bed sheets didn't fit the mattress the first use of the facilities, the toilet plugged up. There was a kitchenette, but there nothing in it, not even a courtesy coffee maker. We were notified via email within a week of our stay, that there was not going to be any housekeeping due to Covid. Very disappointing. For less money than what we paid (non-refunded) for the Southernmost Inn, we moved over to the Best Western Hotel and had a VERY NICE ROOM. We had housekeeping, free parking and courtesy coffee.

I have not stayed here and never will. On Wednesday, I booked one room for 2 for one night on Saturday. My wife reacted to corona shot so we had to ask for reimbursement. Required a Doctor statement. sent that and the manager ...Ethan Silver...responded saying that since I made the reservation inside the 7 day cancellation they would not reimburse me!! Fully expected their cooperation to our medical problem just like airlines etc...but NO WAY. Look at other reviews, small rooms, dirty, lack of cleanliness, crummy beach, the room was an exorbitant $919 dollars...for nothing. Disputing this with AMEX who will come down on them. Dirty, small rooms, poor service and unbelievably non compassionate to the VIRUS pandemic issues. DO NOT EVEN THINK ABOUT GIVING THEM ANY MONEY.

Watch yourself booking at this place. Total bait and switch. Booked an ocean view in February and this is what we get. Customer service was less than ideal with aggressive staff. Key West is a great place and we've stayed here before without issue, but this is BS.

Our stay at the Southernmost Inn was all we could hope for in Key West. We stayed for a full week. The Inn was accommodating of our schedule. We arrived a few hours before check-in and left a few hours after check-out. We were allowed to keep our bags at the Inn and take advantage of the pool, hot tub and bar while we waited. Our room was small, not much bigger than the furniture inside the room, but we were completely okay with this. We spent so little time in the room that this was completely acceptable. The bed was one of the more comfortable beds that was not my own. The biggest issue was not enough outlets by the bed, but there were other outlets in the room. We were drawn to the Inn because it was adults only. As gay men, we always have concerns about acceptance, but that was a non-issue here. The staff were completely unfazed by an openly gay couple. While we did not other gay male couples, as the week went on there were other lesbian couples at the hotel. We also liked the location of the hotel. It is on the southern end of the island just off Duval. While this may not be convenient for all, it worked for us as we have no qualms about walking or biking--we did not want to use a car on the island. With regard to employees, Annie at the bar was amazing. She was super friendly and was full of recommendations, including some of the better places we visited on the island. Dawson at the front desk was great also. He was informative whenever we had questions and was very welcoming and friendly. We had no problems with the Southernmost Inn and would recommend it whole-heartedly

One of the most dirtiest places I've had stayed. Hallways dirty staircases looks like it never been vacuumed. Mold in the showers I think they need to find new cleaning people or get on there ass. Dusty room. I would not recommend staying here. Also front desk girl a was a little rude. The good points back of the place is really nice pools are clean. It in a good location.

The hotel was located about two blocks from the southernmost beach, butterfly conservatory, and the dens of Duval street which was very convenient. The property was clean, housekeeping did a great job, and all staff were very friendly. The quiet court yard, pools, and bar were nice and relaxing. The breakfast, as other reviewers mentions is basic, but does the trick and the coffee was good. There are several close by breakfast places around if it is not what you're looking for. The reason why it is getting 3 stars for me is because of the room itself. We had room 412 in the building to the right. It was small, which was fine, but we booked a queen room and the bed was definitely a full size bed. Also our window on the side was apparently right next to where all the employees took their smoke break, so when we were in the room, there was no privacy with the blinds open, which meant our room was very dark. I feel that the website is a bit misleading about the queen room offered, as it shows a large room with a small balcony. If this is what we are shown online, I feel that all rooms should be up to that caliber. Overall it was a good experience and served its purpose, but it really was not enjoyable actually being in the room, so we just slept there. We personally preferred the other end of Duval and would probably stay somewhere at that end next time.

Stayed here last week, well into the time of COVID restrictions. Initially thought the price was a good deal ( until I saw what that price got us...). Enjoyed the pool and how quiet it was and the quieter, less busy location that the Inn is located in. We stayed in room 219 on the 1st floor, at the base of the stairwell which is located in the separate building next door to the Inn . Room was adequate; small but clean, with a mini fridge and powerful AC unit ( a must in August!). The whole building smelled musty and old, including our room initially, but I think we got used to our room's smell over time. Things we didn't enjoy and felt the Inn could've done better with: 1) the complimentary breakfast- I knew it'd be more limited with COVID restrictions but boxed corn flakes and frozen bagels that taste like the plastic bag they're in , WITH NO TOASTER to even toast them in? Come on, you used to have waffles! You can do better than that. The other places I stayed in last week proved that to me. 2) the resort fee. WHAT AM I PAYING $25 A DAY FOR? Clearly not the breakfast. Or the parking. Or the bar because it's closed... not towel service; we were never offered towels and had to go up front to get them. Not the access to an ice machine because it was broken. Not the complimentary coffee because that machine was broken too. Again, what am I paying for? The pool? Considering all the other places I could've stayed--with a pool--that don't charge a resort fee? You shouldn't have to pay a resort fee solely for pool use. The resort fee is utterly ridiculous. 3) parking. It DOES mention the parking restrictions on the website, which is fair, but it's still not ideal. If you're willing to walk a 1/4 mile from the hotel you can find free street parking spots which is what we did since you don't need a car on Duval street anyway. Would I book again? Absolutely not. Too many other options that are worth the extra few bucks. Lesson learned.

My sister and I stayed here a couple days ago and we absolutely loved it! It's still one of the privately owned B&Bs in Key West which is a bonus! We had a room that had French doors that opened into the pool (which is salt water) and that was really nice. The room was spacious and clean. The bar at the pool had great drinks, the Blueberry Vodka Lemonade was amazing and only 3$ The staff was also super friendly and helpful. I will definitely stay here again!

Do you love paying for a hotel that's closed and you can't get to because of a pandemic going on? Yes? Well then this is the place for you! They refused to refund anything due to Covid-19 and the island was completely shut down for anyone who wasn't local. Terrible customer service, even if i was allowed to get to Key West I'd never give this horrible business any money, they've already stolen $630 from me while I'm unemployed thanks to Corona. Highly recommend finding another hotel that treats people how you'd want to be treated and doesn't just steal your money and tell you sorry 'bout it!

Do not stay here! I am on a weekend trip with my husband and the only room they offer us in a adults only inn is a fucking bunk bed. I am not 5 year! Rude employees! I would pay money not to stay here! If I could give it 0 stars I would. READ THIS REVIEW.!!

The location is good right off Duval St. We stay on the 3rd floor and there was evidence of mold by the entrance. The room was extremely small not what we expected. Not worth the $300 a night rate plus parking. The mold issue should have been taken care of immediately and not waited until I complained.

Just checked out. High points are location, just off Duval. The pool area in back is beautiful and relaxing. But you have to ask for towels at the front desk..... and they are usually out of them, so you get a bath towel.The downside of the place: "free breakfast" where the coffee machine is broken, and there are sad packaged muffins or danish, no napkins. There are packaged hard boiled eggs, no salt available. Followed signs saying "gym" but could never find it. Room was adequate. There was a kitchenette that you couldn't possibly use because utensils include a single knife and a plate, plus a small frying pan. The employees are nice enough, but often the front desk is unmanned, so you have to wait. It overall feels like the service is lacking because you always have to ask for things. There is a lack of forethought and planning and overall quality in the management. Also, our toilet was not cleaned when we arrived. The bed was really nice and comfortable. I don't think you can avoid the roosters waking you up anywhere in old town, so I don't blame the inn for that. Be prepared to pay for parking 20-25 dollars a day , plus a resort fee that doesn't include the bikes.

HORRIBLE EXPERIENCE WITH MANAGEMENT. Had a reservation pre-covid, they issued credit, i asked about if covid was not under control, they said they'd reassess. I rebooked since I paid in full $1300 for my initial reservation, now they kept my money and will not respond to any e-mails. From reading past reviews, hotel is dirty and customer service is as crappy as I've received. again, they kept my $1300 and will not refund/credit anything and will not answer.

Went on a last minute trip to the keys, stayed here and it was perfect. They have three different pools, a great happy hour and great staff. The room was super spacious and clean, loved the location. Not too far from the night life at duval but far enough to relax when we wanted to.

The Southernmost Inn was a perfect spot for our Key West vacation! We didn't want to leave! Clean rooms, picturesque balcony, beautiful landscaping, close proximity, friendly staff, and a great continental breakfast! We were able to drop our luggage off in the morning prior to check-in. We were also lucky enough to stay in one of the rooms with a balcony- a perfect spot to sit in the morning and have tea and coffee. The Inn has two pools, a hot tub, and a poolside bar (buy one get one drinks for happy hour). We spent every afternoon down by the pool; a refreshing midday break in the 85+ degree weather. Excellent sun and shade. It was also very nice to have complimentary bottled waters on the nighstands everyday, especially with the heat! The Inn is on the far end of Duvall Street; away from the crazy and loud bars, but easy walking distance to nightlife and sunset activities (approx. 15 min). We were able to explore so many areas of Key West because of the Inn's location! Close walk to the Hemingway House, easy walk to Mallory Square, a few blocks from the Southernmost Point, and a little longer, more scenic route to the waterfront harbor. We were also able to rent bikes from the hotel one day ($15/bike a day) and rode to the beach a few miles away. Overall, The Southernmost Inn was an ideal spot for our vacation, and we would highly recommend it for couples and small groups. So relaxing! Can't wait to go back!

The staff was polite and helpful. The bartenders were engaging and poured a good drink. The breakfast was good but not great, about what we expected. Plenty of good coffee. It would be nice if the breakfast started earlier than 8:00 am however. The grounds were clean and the pools in good shape. Initially the hot tub was a bit cool but ask and We did receive. They turned up the heat. The exercise facility is small but it never impacted my ability to get in a decent workout using a full set of dumbbells and some cardio. Location is really nice. At the intersection of United and Duval we we able to get to many different locations quickly. At that intersection is a place to rent your bicycles, Tropical Rentals. Don't. They are all heaps of crap and the owner has recovered initial investment about 500 times. I would rent directly from here in the future. They state the value of a lost bike is $220. They wouldn't sell for $10 at a yard sale.

Beautiful inn, great location. The southernmost point landmark everyone takes pictures with is only a block away. And Duval St was only a Block away as well. This inn is 2 separate houses/buildings and has 2 pools and a hot tub which can be used any time as long as you are respectful and not make a lot of noise. One of the pools has a huge plumeria tree which drops pretty flowers in the water. Swimming with pretty flowers flowing in the pool was nice. I got the suite which has a king size bed, small bathroom, a living room area with a pull out queen size sofa bed. It was clean, modern and so comfortable. Because the bathroom is so small, they have dispensers in the shower for shampoo, conditioner, and body wash and dispenser by the sink with soap and lotion so you don't have to bring your own. The best part about the room was how comfortable the bed and pillows were. They will rent out bicycles for the day for about $15 and you return it at 10pm. It's worth it. The front desk was so helpful and knowledgeable about the island and had great recommendations. They only have 6 parking spaces on their property which is totally cramped and costs about $25 a night which I took advantage of. I never took the car out of the lot the whole time I was there. I would stay here next time I go to key west for sure.

Do not expect any kind of service if you stay here. We were never brought towels or received any housekeeping during our 4 night stay. We also had to ask for pool towels and more soap. The internet is spotty and on the next to last day our tv stoped working. They did come fix the tv which was nice. The front desk is also not open all night so plan accordingly if you are checking in late. The breakfast is nothing more than packaged muffins and some juice. $25 a day resort fee and you will also have to pay for parking. There are minimal parking spots at the hotel. What you are paying for by staying here is being in a great location.

DO NOT STAY HERE!!!!!!! I recommend reading this review to the end so you can appreciate just how horrendous this hotel is! I am not someone who reviews very often but I felt it was necessary for people to know just how awful this place was. I suppose I will attribute the one star I am required to give to it's location as it is in a quieter area of Key West and a few blocks from the beach. Aside from that, our experience was hands down the most horrendous I have ever been exposed to while traveling. Amenities were not open (even though we called specifically to check that they were). The TV and sink were broken where the TV was unable to be used and the sink barely allowed enough water to wash your hands. The staff was appallingly rude and unprofessional (specifically addressed below because it is just too much!!), the "full breakfast" they advertise was a table with fruit juices and pre-packaged muffins. Finally, when the ONLY thing we requested for our troubles was our $25 parking fee reimbursed we were told that all reimbursements had to go through the manager who was "in a meeting". To top it off, when we asked for the managers name and business card the receptionist struggled to give us a name and simply gave us the hotel business card. We booked a room for 4 guests and upon opening the pullout sofa, it was not made up and there were no sheets or blankets in the room, simply 1 pillow. When we again inquired with the front desk she told us she would bring some. We politely said we were getting ready to head out for the night and wanted to make the bed up before we did. She let out a not-so-subtle *sigh* and walked 2 doors down the hall. She returned with only sheets and said they didn't have any blankets or pillows. About 10pm we realized the TV was broken. We went back to the front desk but there was no one there. We went to the door where she had gotten the sheets from thinking she might be in there but she was not. What WAS in there was stacks of blankets and pillows that we had previously been told they were out of. We called the after hours number and explained to the gentleman who answered the issues we were having and his response was "Well, what do you want me to do about it?" I replied, that I thought we just needed a new cable box and I was hoping he could fix it. He said that it was not his job to fix things and hung up on me. When I called back he started yelling and cussing at me before hanging up on me again!!!! I was honestly speechless. This place should not be in business.