The Square

My room was very comfortable, clean and spacious for a single bed room. It was a quiet room at the back of the hotel. I know a lot of people always complain about the size of European rooms, however if you travel a lot like I do, then you understand that the rooms at this hotel are spacious enough for European standards. My single room was great. The location was perfect. It is a 10 minute walk from the central station and easy to get to using the train from the airport. I was able to walk to many of the sights from my hotel. If I had to take the train and metro, those stations are close to the hotel and easy to find. Breakfast was plentiful and had many choices. The staff was very friendly and answered all my questions. I like that the hotel has umbrellas for the guests to use if it is raining outside. The lobby is comfortable to sit in and people watch or even to have a drink from the lobby bar, which is not big at all but well stocked. Overall I would highly recommend staying at this hotel and when I go back to Copenhagen I will be staying here again.

I had a wonderful stay at this hotel. The staff were incredibly friendly and helpful, always going out of their way to ensure a great experience. The cleaners were top class, keeping everything spotless throughout my stay. The food was tasty and satisfying, and the overall atmosphere was cozy and relaxing. Highly recommend!

I stayed for just one night in a single room, and I was pleasantly surprised by the experience. The room itself was tastefully decorated and had a warm, inviting ambiance that immediately put me at ease. Every detail seemed thoughtfully curated, from the layout to the small touches that made it feel more like home. The bed, while narrow, was comfortable, and the shower offered good water pressure and temperature, making for a relaxing start to the day. Breakfast was excellent, with a variety of options that catered to different tastes and dietary preferences—definitely a highlight of the stay. The staff were consistently friendly, attentive, and eager to assist, which truly added to the positive experience. Their professionalism and warm demeanor made me feel well cared for throughout my brief stay. While the narrowness of the bed was the only minor downside, it did not detract from the overall quality of my experience. The hotel’s tasteful decor, impressive cleanliness, attention to detail, prime location, and dedicated service make it a place I would gladly return to. Highly recommended for anyone seeking comfort and convenience!

I had the pleasure of staying at The Square for 5 nights, and it was truly a positive experience. The hotel is both comfortable and well-located, with beautifully decorated rooms and excellent facilities. There was always a pleasant atmosphere, and the staff was friendly and welcoming.|However, what really made the stay extra special was the receptionist, Trine. From the moment we arrived, Trine did everything to ensure our stay was as comfortable as possible. She was not only professional but also incredibly helpful and kind. She gave us many useful tips about local attractions, restaurant recommendations, and made sure we had everything we needed.|Trine truly went the extra mile to make our stay memorable, and it's rare to encounter such dedicated and passionate service. She always had a smile on her face and was a great help, no matter what we needed.|I highly recommend The Square, and a special thank you to Trine for making our stay absolutely exceptional. I look forward to returning!

The staff at reception were very welcoming, friendly and helpful. Paid for an executive room, but was disappointed as the rooms are not much bigger than than an average standard room anywhere in Europe. We did enjoy having the use of the executive lounge. The hotel location is excellent for anyone visiting Copenhagen. We would definitely stay at this hotel again, but we might choose a lower priced room next time.

Stayed her for 3 nights and it was a wonderful stay! Book direct as you’ll definitely get a better price than elsewhere. Breakfast included was amazing and the location is great! I can imagine if you are in a room on the outer edge of the hotel is noisy but we were in the inner edge looking over courtyard (no view but super quiet!)

Very nice hotel. The room was big and comfortable and the breakfast very good with good selections, buffet style. The staff very friendly. My only concern is that your room is not cleaned unless you asked for it. Good price for central location.

Arrived about an hour early for check in and the room wasn't ready. They had a room ready overlooking what she called the back yard but our room (at the front) wasn't available yet. She said they had a icer view at the front but were quieter at the back. We knew we were early so said we'd wait in the very comfortable lobby for an hour. Went back to check in and it was a different girl, got the key and off we went - 2nd floor 229. Once we entered, we realised she'd given us a room overlooking the back yard not what the other girl was getting ready for us. However, we didn't really mind, we weren't planning on staring out of the window for hours! We had complimentary access to the executive lounge on the top floor because of our Expedia status and this was an absolute godsend. Free drinks & food - champagne/wine/beer/soft drink/hot drinks & snacks such as cheese/crackers/nuts/chips/dips/wings/meatballs/variety of cakes/biscuits/pastries - this saved us an absolute fortune as eating out is very expensive (we still ate out but not as much as we would normally do) The lounge is in the same area used for breakfast. This was plentiful - all the usual continental offerings. It was very good indeed. You need to book a time for breakfast - we did this at reception every day. The latest we booked as 8am - it did start to get busy after that time but when we were there we had a good selection of tables. Back to the room - we decided we were glad not to be overlooking the street as we didn't hear a thing during the night, it was so quiet. The room doors don't bang closed either which is amazing! The corridor was so quiet. One of the best sleeps I think I've ever had at a hotel (and we stay in a lot!) Bathroom has a glass door which does light the whole room up a lot if you need to use it during the night - would really benefit from a nightlight in there just for the sake of the other person who is sleeping. The room has a mini bar which we did not use as we had access to the lounge but they insisted on wanting to top it up every day which was a bit annoying. We left the DND card on the door every day as we didn't need the room making up but returned every day to a card saying they wanted to top up the mini bar - we didn't use it, if we had then we wouldn't have left a DND sign on the door...that was a bit annoying. On our last day we asked for a late check out (you can't ask for this until the day you're leaving) so we checked out at 2pm which was great for our fight home. When checking out, they didn't charge us for the late check out, When we queried why, he said it's on us, it's nearly Christmas. What a lovely end to a fab stay. The hotel isn't much to look at from the outside (there's construction going on at the front)but don't judge a book by it's cover, it's really lovely and it's in a great location. Only 5 mins from a metro station (Rådhuspladsen) & Tivoli Gardens

Starting with the (very few) pros, then moving onto the not so great. Good location. Easy bus/train access. Close to tivoli. This was very convenient and the most positive thing about the hotel. Free umbrellas which is nice for the rain. There is a free breakfast but you're in Copenhagen! Get out and try one of the amazing pastry shops. You do have to make a rez for breakfast - not told this but I'm telling you :) Option for an adjoining room which is rare in Europe so nice if you have a family of 4. Ok onto the negatives. The room was very dirty when we checked in. There was blood on the duvet (see pics). And we were NEVER told you had to book a cleaning. So days when by and the room wasn't cleaned. There was dust on day one and a lot of dust (see pics) on the final day - just gross when you're staying for that long. Mold in the shower. And a dirty poop water in toilet scrubber that they just left from the previous I actually gagged at this. Some of the staff was very friendly but some were definitely not. I called to ask for towels and the woman said "yeah whatever" everyone just seemed like they did not want to be there Nothing was done about any of the cleanliness as far as compensation or really even acknowledging. I think they were annoyed I kept finding issues ‍ This hotel is just ok. Definitely shop around before landing on this one.

Loved this hotel. It was very central located right across from a metro station and the main city square which has a supermarket and two 7-11s. They have complimentary umbrellas which came in handy since it rained while we were in Copenhagen. The rooms were nice, clean and efficient. I was able to get rooftop lounge access by being a silver Hotels member and that was lovely with free wine and appetizers.

This hotel is right across the street from City Hall Square. And a block away from Tivoli Gardens. Check in was a breeze. Great customer service. Breakfast was awesome. Lots of good food to choose from. Breakfast can be busy so get to the lounge early. House keeping is top notch. New towels everyday. Marriott doesn't even do that. If we don't want to be bothered. Housekeeping leaves a bag of clean towels and bathroom tissues outside your room. Plenty of places to eat just a walking distance away. One more thing to add. There's a Covid testing site next door which was convenient for us, because we need to get tested before heading back to US. The line can go around the building and sometimes the entrance to the hotel can be blocked. Overall our stay here was wonderful.

TV doesn't work and lukewarm hot water. The bathtub/shower is treacherous. Find another hotel!

This is one of the best located hotels and the room was clean. A bit tight but many of the hotels around town are also a bit small. If you're going on tours, most of them leave within a short distance walk. The tourist center is a 5 minute walk. There's plenty of places to eat and shop in the area and it's a really short walk to travoli gardens, which is a must if you have the time.

The location is excellent and easy to find from Central Station (about a 6-minute walk). It's close to landmarks (Tivoli Garden, Hans Christian Andersen statue, etc), restaurants, stores, theater, shopping mall and bars. They seem to have quite a fascination with Granny Smith apples (just like me) which can be seen throughout the hotel. The room was nice, quiet and spacious. Wi-fi was free. We stayed here during Eurovision which is a huge deal and all Europeans flock to watch the darn contest. It was quite expensive when we went and room availability everywhere was quite limited.

Perfect location right in the middle of the sites with a vibrant food scene and across from tivoli gardens. Rooms are fine from a European standard. Tight but well appointed. Beds are a tad bit too soft but overall fine. Very modern feel with a nice lobby. Breakfast is sparse but for us it was fine. Location is amazing.

I enjoyed my experience at this hotel except for 1 aspect. But other than that I had a positive experience. I like that the lobby has cold water available in large glasses with a sign if you want a water bottle filled that they will do it at the bar. There is also a room where you can drop off your bags and luggage. The wifi is great in the lobby and it is complemented with a ton of couches and chairs to sit at. There is a set of couches that are super comfortable that you could practically take a nap at. The rooms are good and they offer adequate amenities. My favorite item is a shoe polisher that I found useful. The staff is super friendly and helpful. There are brochures available in the city that shows things you can do. The elevators are tiny though. The only problem I had was a window in my hotel room that could not close that they weren't able to fix since the maintenance guy already left. So we were woken up early from all the noises outside.

For Americans visiting Copenhagen, this hotel was very adequate. The main draw is it's close proximity to Tivoli. Knowing we were going to have dinner, and visit Tivoli our first and second days was the primary reason why I chose The Square. However, we were also in Europe during the worst heatwave Northern Europe has ever seen (July 2018) Being from Texas we love our air conditioning, but The Square has NONE. The lobby was hot, our rooms were hot. Pretty typical for most older accommodations in Northern Europe. The whole continent was hot! We spent a good portion of the first day searching for a fan, which after two hours of searching, yielded nothing. Finding a fan seemed to be the side mission for most of our European tour, but as far as Copenhagen, they were always sold out. The silver lining is the hotel had purchased multiple small fans, so we requested one. That evening our room had a fan set up inside, and the night was manageable, so props to the staff for doing something about that! As I said, the main draw is the location. The same block has many pubs (Irish, Scottish and English, yes all three on the same block!) as well as an Espresso House (which are as frequent as Starbucks is in the USA). There were also a handful of restaurant options, and the area was very walkable. City Hall across the street is also worth checking out. Having buses and a metro station (Vesterport) nearby makes getting around easy to other attractions like the Danish Harbor, Little Mermaid, etc. Probably would not stay here again, just because there are many other hotels nearby to check out. It was also very tricky to unload our luggage from the car (family picked us up from the airport and dropped us off). There was nowhere to park, even temporarily. We had to go around back to a side street to unload and walk a block and a half. Despite that, I have no regrets staying here. The staff providing a fan was greatly appreciated, the room was clean, beds comfortable. Really can't ask for much more (except maybe adding A/C for future exceptionally hot summers that are, sadly, likely to come).

Bad service no Ac we check in after 6 hour waiting in the lobby they didn't bring our luggage's we had to carry it to the room I don't recommend this hotel

The convenient location of this hotel is one of its largest selling points. You're about a five-minute walk from the central train station, which if you've got a decent amount of luggage with you is a huge plus. The location is really conducive to walking all over the city. We never used the subway, though for some destinations further afield, we did use Uber. It appears to be a rather large sized hotel, with a huge lobby. The check-in process was a little slow as there were a fair amount of people looking to do the same and a limited amount of staff. Once checked in, the room was comfortable. The shower was enormous as compared to overall size of the room. Great water pressure! At night, rooms were quiet, despite being centrally located in the city. Breakfast is not included in the room rate, but is available for an added fee. We did find a great breakfast place nearby (The Next Door Cafe if you're interested), so we didn't find that to be a problem. However, in the event that is something important to you, it's worth noting. Given the location and the reasonably priced rooms, I'd return should I make a return visit to Copenhagen (hope to).

Without going into boring details, we arrived at our original hotel, took one look, and high-tailed it out of there for the most awesome-looking boutique/art hotel we could find in the center. The Square was exactly what we needed. My husband and I and our two year old did just fine in what I think was a deluxe room with a pull-out bed, which my son thought was his "big boy bed" and immediately staked out as "his room". That's cool. More space for me on the "big girl bed". My husband slept on the floor. Just kidding. The beds are soooo cozy (unless you like 'em rock hard...then you will be disappointed. These beds are like clouds of cotton balls) and the pillows didn't suck. The room had a big bathroom, ample storage, typical Scandinavian minimalist decor, and a mini bar. Mini bars are important to me. I have a child. I'm basically an borderline alcoholic by default. They also have room service. Equally important. Not great but still...room service. The real draw is location: it's a stones throw from museums, Tivoli, restaurants, shopping, Nyhaven and walking distance to Christiania (let's admit it - if it wasn't a family weekend, you would have known where to find me and it would not have been Tivoli). Also about five minutes from the central rail station so if you're a mom on a mission with mad stroller and suitcase skills, you can make it there in four. Really nice staff, 24/7 "bar" in the lobby (more like some beer on tap and wine by the glass available for purchase but still...), a rooftop terrace, and deep deep bathtubs that can easily fit two even in the non-executive rooms. If you do roll fancy, there is a complimentary lounge for executive guests that sounds awesome. Free (kind of shitty - tether to your 4G) Wifi. I highly recommend this place. Close to everything, great people, and great atmosphere. We loved it. Some people have complained that it's small - it's a moderately-priced boutique-y hotel in the city center. I'm a St. Regis/Four Seasons/W kind of girl sometimes and if you want a villa in the sky then totally book at one of those places. This is more of a cozy, wiggle-around-the-room kind of situation. But we're Scandinavian and live in the center of Helsinki. So this was more or less 3/4 the size of our apartment. Cons: the bedding could be a little nicer and the cleaning service was a little shaky one of the days we were there but I'll chalk it up to a miscommunication on both parts.

Pretty good location about a 5 minute walk from the Central train station, I dropped off my bags and went out for some dinner and wandered around alittle. Settled down about 1 to sleep and all I could hear was some mechanical unit right outside, I went down to the lobby to get some ear plugs and I could still hear it some. Anyhow eventually I got some sleep .all in all I'd stay again but not on the first floor

Located in the heart of Copenhagen, The Square is an easy walk from the train station and is close to Tivoli Gardens. We stayed here for four nights in a twin bed share on the fourth floor. The room was cleaned daily and there was a range of complimentary toiletries. Everything worked as they said it would and they even let us borrow a travel adaptor free of charge. The staff were extremely helpful in offering suggestions about were to visit and answering all our travel related questions. A man in his 30's with a little beard at reception was always smiling and joking with us. He helped organise the bike hire through the hotel, which was a great way to explore the city. The breakfast is located on the sixth floor is full of natural light and views of the city. On offer is boiled eggs, fresh fruit, cold meats, cheese, cereal and herring. There is also a selection of juices, tea and coffee. Breakfast gets busy quickly, so make sure you get their early rather than later if you want to enjoy a quiet table. The Square isn't lavish, but it is clean, has free wifi and friendly and helpful staff. Best of all, its central location. I would defintatley stay here again.

I'm so disappointed in The Square. My wife and I booked two nights at this hotel prior to a cruise in June 2020. Because of the pandemic, NCL cancelled the cruise and Delta cancelled the flight to Copenhagen. I received refunds with both Those companies but the Square refused. They said they reopened the hotel and it wasn't their problem that the flight and cruise are cancelled. I had a "non refundable " reservation. I asked twice for them to reconsider based on what was going on and they refused. We will eventually rebook cruise someday but never will I deal with these folks again!

I'm living in Sweden and my family came over for the holidays. We decided to stay three nights in Copenhagen. This hotel was great. The WiFi was included and high speed. We used it in the rooms and the lobby. The breakfast was included and was delicious. On other visits to Copenhagen, for a breakfast of that caliber and quantity, I spent as much as 150 Crowns for breakfast. There were great cheeses, meats, breads, croissants, coffees, juices, yogurts, and more. Yum. The rooms were small, as it goes in European cities, but there was enough room for two in each room. The only complaint we had, was that the beds were a little on the soft side. We were however delighted with how sound-proof the rooms were. The location was wonderful. It is an easy walk from the train station and across the street from the town hall and Tivoli.

Very nice hotel with a great staff. Perfect location 1 block from Tivoli and 2 blocks from the Central Station. The lobby is modern and well appointed. The rooms are small (I think if my wife had been there with me we would have been tripping over each other any time we moved). And the view out the window is yuck. Bed is comfortable. Shower is ok but the water pressure is not great. The free breakfast is overpriced. Basically rolls and sliced cold-cuts. The breakfast is why 4 stars instead of 5.

Good hotel in fabulous location with some issues First and foremost The Square's location in the heart of Copenhagen - right next to Tivoli Gardens, Frederiksberggade (the pedestrian 'mall'), city hall, and countless restaurants, bars, and other attractions - makes it the ideal hotel to go out and see Copenhagen. It is also great for taking day trips out to the rest of Denmark and Malmo because of the train station nearby. We were also pleased with the comfort of the beds and bath and the availability of connecting rooms - perfect for our family of four. The hotel had a nice, modern feel and the staff was always pleasant (if not necessarily efficient). And right downstairs was a truly fabulous spot to get a light breakfast - Baresso Coffee. In addition to great coffee and pastries, they had Skyr (greek-ish yogurt) and kanelgrod (a yogurt-y muesli). Unfortunately, the hotel did have some issues. To begin with morning breakfast and afternoon drinks are only offered in a prix fixe 'lounge' on the top floor. We are light eaters in the morning so the breakfast made no sense. And it would have cost our family of four about $100/day to get a coffee or soda in the afternoon - because there was no way to get a beverage other than the 'all in' price. This also meant that we didn't have anywhere in the hotel to chat and have a drink with the other members of our travelling party. We had some staff issues as well. Upon arrival the hotel seemed unprepared to deal with the sheer volume of luggage from the many guests checking in. Their one bellman was struggling valiantly but was overwhelmed. Then one day when we got back from a day trip to Roskilde at 4:45PM we were surprised to find that our room hadn't been made. 5 minutes later a housekeeper came into our room and was a bit upset that we were 'still' in our room - she was supposed to leave at 5:00PM. Arranging for transport was something of a misadventure as well - the first woman who I asked assured me that she would book a van for our party of 7 and get back to me. After hearing nothing, I followed up the next day and not only had nothing been done but the front desk had no record of my request. In short, the Square is priced as if it were a full service hotel but it really isn't. But if you want a quirky boutique hotel for a getaway with a loved one in Copenhagen it would be perfect.

The Square is okay. It's not fantastic, but it served its purpose. First, one should understand it is a boutique hotel and is much smaller than you would expect. I arrived at midday and went to the room I booked. It was the size of a closet with a view of a dumpster in the back. As I was trying to figure out the WiFi I found a conveniently placed notice that said I could upgrade for just another 1,000 kroner. I immediately exercised this option and didn't regret it. The rooms were clean, modern and well maintained. The bed was comfortable, but the two twin sized comforters on a queen sized bed was a little strange for me. But I was in continental Europe and I got over it. The much touted breakfast upstairs in the morning was a great disappointment. 8,001 types of rolls, salami and head cheese, with a smattering of yoghurt and peppers, buffet style with hungover looking staff that wouldn't talk to you except to demand your room number. My advice is to take advantage of the time change and go EARLY. Otherwise you will not find a table. I know it's their business model, but I wish The Square had an actual restaurant so they could provide room service. They do offer room service, but it's really just take-away from the Australian (?!) restaurant across the street. Now one final issue. It's hard to explain and will sound weird and petty to those who haven't been there, but... The elevators... Why?? They were hard to get into and out of because of a huge heavy swinging door in front of the actual elevator door. The elevator would arrive, you'd reach for the door and then get smacked in the face by the person exiting. Overall, I really enjoyed my whole trip to København and want to return as soon as possible. I will however select a hotel with more amenities that is perhaps not in the middle to Danish Times Square. So, to sum up, I gave The Square 3 stars because the amenities were lacking. However it was clean, comfortable, stylish and I had nothing stolen and I didn't get bed bugs.

Excellent hotel perfect location, clean and staff are very good great breakfast every morning included great way to start a day in this a beautiful friendly city the wifi is free and fast, I'm using it to post review

No restaurant and they charge for breakfasts. Never heard of a Danish hotel that charged extra for breakfast. Rooms are tiny and the amenities are few. The good location doesn't make up for the other problems. Avoid it.