The St. Regis Amman

I recently had the pleasure of staying at this hotel, and I must say, the entire experience was nothing short of amazing. From the moment we arrived, we were welcomed with warmth and professionalism that instantly made us feel at home. The staff went above and beyond to ensure our comfort at every step. Their attention to detail, genuine care, and willingness to assist with any request made the stay truly exceptional.

We've been to St. Regis Amman several times since we moved to the area in August 2024. I wanted to say that every visit has been nothing but extraordinary. We stayed at the hotel for a week when we first arrived. The staff were super professional and helpful. I felt at ease from the start. We were extremely tired and jet lagged but the staff at the reception made at feel at ease and comfortable from the start. The rooms were super clean and impeccable. I have a bad habit of drinking alot of coffee but every day after room service, housecleaning left extra pods for me. The breakfast at the hotel was amazing, as well. After we moved into our apartment, my family came several times to eat at the various restaurants and the service was beyond exceptional. The food quality was excellent, as well. I always had a great experience and was pleased. I know that St. Regis is being overseen by the best management team in the world. Thank you for always making my experience wonderful and looking forward to coming again.

I am writing to formally express my disappointment regarding my recent stay at your hotel from 12 to 14 August. My husband and I booked two nights to celebrate our wedding night, and we were expecting a pleasant and memorable experience. Unfortunately, several issues occurred that left us extremely dissatisfied: ‏ 1. Unwelcoming and rude treatment: The attitude of some staff members was extremely rude and unprofessional. In addition, we were not allowed to take photos even in the hallways (not the lobby), despite only wishing to capture a few simple memories from our wedding day. The way this was handled felt unnecessarily strict and unkind. ‏ 2. Room cleanliness and decoration: During our entire stay, our room was never cleaned although we requested 3 times. In addition, although my husband had requested a honeymoon decoration for our room, nothing was prepared, which was very disappointing given the occasion. ‏ 3. Breakfast service: On the second day, breakfast was supposed to be served in our room. However, it was not delivered until we had to call and remind the staff. ‏ 4. Checkout request: On our last day, I was feeling unwell and had a fever. We requested just one additional hour for late checkout, but our request was denied, even after informing the staff of my condition. ‏We chose St. Regis for its reputation of excellence, but unfortunately, our experience did not reflect that standard. I truly hope you take this feedback seriously .

Amazing Stay at The St. Regis Amman We had a fantastic time at The St. Regis Amman. The rooms were super clean, comfortable, and beautifully decorated. You can tell they really care about the details. What really stood out was the service—every staff member was friendly, helpful, and made us feel welcome. They went out of their way to make sure we were happy and comfortable the entire time. The location is great too, with easy access to everything we wanted to do. The hotel feels very safe, and we were able to walk around easily. There’s a lot to do nearby, and the food and drinks at the hotel were honestly some of the best we’ve had. I traveled with friends, but this place would be perfect for families, couples, or even a solo trip. It’s quiet, relaxing, and has a very luxurious feel without being too over the top. Overall, a great experience. I’d definitely come back and recommend it to anyone visiting Amman.

We had an excellent stay at the St. Regis Amman.|A warm welcome with an upgrade to a beautiful suite. Many thoughtful touches throughout our stay made all the difference.|The teams were always available, attentive, friendly, and professional — especially the breakfast team, but also at the Reception, and the Concierge Arwa who made our stay much easier.|A big thank you to all of you for such a wonderful stay in Jordan!

We stayed for two nights at The St. Regis, and it truly added a special touch to our summer. The hotel is stunning, with beautifully maintained rooms that are clean and tidy.||The kids had a wonderful time swimming and enjoying lunch by the pool. Breakfast was a highlight—well-organised, delicious, and offering a wide variety of options.||The location is excellent; we could easily walk to Abdali to enjoy ice cream at Gerard 🍦 and visit the Jordan River Design boutique.||A truly luxurious and memorable stay!

I had an amazing experience during my long stay at the St. Regis in Amman. The best thing about the hotel were the staff. Very friendly, helpful and genuine, especially the breakfast crew. All staff were friendly and professional, including Sa’ir, Mus’ab, Alaa, Lyan, Hiba, ‘Ali and all management staff. I am definitely staying there during my next trip and I would recommend it.

My first time staying here and my favorite part of this experience was the spa. My masseuse was phenomenal! She worked out a lot of the kinks in my back, shoulders, and neck. The breakfast buffet is a variety of international and local cuisine... absolutely delicious!! This hotel is luxurious and beautifully appointed with large rooms, comfortable bedding, and various restaurants with menu offerings to satisfy any craving you may have. This is where I will be anytime I travel through Amman.