The St. Regis Beijing

Phenomenal hotel with a very attractive senior rate, not far from the city center. The rooms are excellent. The breakfast is amazing. While there is no club lounge, there is a happy hour. The staff is very friendly, and McDonald’s (for the utmost emergency) is just about 300 meters away. We would be very happy to return

Tye St Regis Beijing was great. Charles, Lisa and Qun Qin at check in/out were very welcoming and full of recommendations.|We had cocktails at the Press Bar and they were excellent. The live entertainment was perfect for the atmosphere. Anna was our bartender and she did a wonderful job.|We had lunch at the Garden Lobby lounge and was delicious, with quick and efficient service by Mia and Grant.|We also had dinners on property- we had the duck at the Celestial Court and Jim was our server. It was an overall exquisite experience. The duck was perfect and the the service too. Same experience at Danielle - the dinner was excellent and Elena, Dana and Joshua made the night very memorable for us.|Finally, Hannah, Sophia and William - we’ll remember this stay because of all the genuine care they provided, the memorable moments they created for us at Champagne Sabering and the consistent check ups on us. |Thank you for the excellent customer service and for the wonderful care you provided! We hope to visit again.

When we checked in and got our room, we were a bit disappointed to see the low ceiling and a dated carpet. Overall, we didn’t get the feeling of dazzle which we were anticipating when we booked such a premium property. But slowly over our three night stay the exceptional service levels emanated bringing to the fore what true luxury means. The presence of a butler round the clock is a star benefit, and supply of tea (even Darjeeling tea in a pot….mind you, no tea bags), is something which gives this hotel a different shine.|We ate at both the Chinese and Italian restaurants and there also, service is exemplary. Ironing 2 pieces of clothing per pax per day is a nice benefit. The champagne ritual every evening at 6 pm is an exclusive ritual.|Must mention that the service of one Ms Dong is out of the world. Overall very much recommended…. with the following opportunities for improvement:||1) The carpets have become loose and tends to “tent” up at places. Tighten it … otherwise it can be a safety issue, especially for senior citizens.|2) Explain to guests when they check in that the master switch while puts all the lights off in one go, doesn’t operate the other way, as one would logically expect. One has to put separate switches on, one by one. This can be tricky on the first night. if you have to get up in between.|3) There is a huge cupboard placed next to the bed which kills a lot of space. Probably accommodating an internal door to facilitate a connecting room, meant putting it next to the bed. But think of something smaller and less deeper so that space is not lost.

An exceptional stay at The St. Regis Beijing , among the best hotels I’ve stayed at worldwide. The quality, service, and attention to detail were truly first-class. Special thanks to Neil Wang at Concierge his outstanding English, deep local knowledge, and excellent recommendations made my three days in Beijing unforgettable. Thanks to his help, every element of my trip ran seamlessly. ||Highly recommend this hotel for its world-class standard and exceptional staff.

Visited the Garden Lounge for Afternoon Tea to celebrate a special occasion - thank you for making it special St Regis. . The lounge provided a much needed warm escape from the cold outside. The afternoon tea set had a great balance between sweet and savoury and also between modern and traditional - expect scones and clotted creams of course! Service too was on point, with Vivian and her team dealing very well with a packed lounge. Highly recommended

The staff at St. Regis are excellent. They knew us by name by the end of our stay and we could call and have coffee and cookies delivered to the room at any time. We loved the services. It is a bit more expensive than what we’d pay, but worth it. The location was just okay, but Beijing doesn’t have many excellent hotel locations anyways. Still close to a metro station and some things around. Surrounded by embassy’s so it’s safe and nice in that way. Overall, the room was comfortable and we enjoyed our stay.

After 120 trips to Europe and multiple trips to Asia, I have had the opportunity to see what a top-shelf hotel is like. Until now, I thought my experience at the Four Seasons Georges V in Paris was the best but now have moved the St Regis Beijing to my number one spot. The primary reason for this was the simply incredible customer service provided by Steven, one of the concierges. He was proactive in providing valuable insight and information, and doing so in a way that made us feel that we were being treated as heads of state. It is no wonder that so many actual heads of state select this hotel. I have never been treated so well as I was by Steven, and I hope the St Regis realizes that having him there to assist guests is the single most valuable asset the hotel has. He is genuinely priceless. Thank you again to the St. Regis and Steven. You are the best.

I cannot recall how many times I have stayed at this hotel as it has been my preferred location whenever I travel to Beijing for business (and I am there at least twice a month). It is not my intention to go into details about so many things the team there is doing well. I just want to share a couple of points.||It is one thing hotels receive comments and recommendations for improvement. It is totally another when they actually take actions! Twice I made recommendations to the manager, and twice they actually made the changes! On my stay last year, I told the female manager at the cafe that they should NOT starch the napkins so much. When you starch them well, it is easier for them to fold them and present them on the table. But guests are not using them to wipe their mouths because they were just too damned hard! On my following trip there, they made the changes!||On another trip, I noticed, also in the cafe, there were sharp objects beneath the table that could cause damage to our clothes (and it did to my dress pants). On a following trip, they fixed that, too.||Among all the Bonvoy hotels in Beijing (believe me, I have tried them all), the team at St Regis is the most mature and the most professional. ||And then there is the gym! It must have been the best run gym in hotels in Beijing. Its pool, indoors, gives you the feeling of an outdoor one with lights coming from three directions.