dominiquesW8833UK
Google
TLDR: Fantastic! ||||Not only is the hotel beautiful, the service was TOP NOTCH! Everyone was so kind and helpful. When you ask where something is in the hotel, they wouldn’t just tell you, but walk you there. They welcomed my husband and I with fresh mango juice and brought guava and milk for my little one (all were so delicious). Traveling as a family, I especially appreciate how warm and welcoming they were to our 3-year-old son. Even when he was tired and cranky, there were endless smiles and kindness from the staff. At the restaurant, Sirocco, our waiter, Ahmed was so attentive. And when my son loved the rice (made with meat and lots of gorgeous spices) at dinner and devoured an entire bowl by himself, then wanted more, the chef came out with a great big smile on his face to personally bring him another bowl. ||Our room attendant, Emam, was an especially kind, thoughtful, and gentle soul. When he saw we had a little one, he and his manager, Sherif, brought us a crib, baby wash, baby shampoo, robe, slippers, and toys for him. And at the end of our stay, they also brought me flowers and Emam brought us the most thoughtful gift: a picture of our son printed on wood and a mug. ||The efforts and thoughtful gestures of the entire staff at the St. Regis are a beautiful reflection of Egyptian culture and a big part of what made our trip one we will remember for a lifetime!