The St. Regis Chengdu

This hotel was priced extremely competitively for our stay, so I wasn’t quite sure what to expect. The location turned out to be excellent — within easy walking distance of many major sights. The service was also very good, and the entrance and lobby made a great first impression, featuring a charming ice cream cart that we really enjoyed. The rooms were a little dated, but very spacious, with impressive ceiling heights and lovely city views. Overall, it was a fantastic stay and excellent value for money. The hotel also has a few dining options, which we tried and thoroughly enjoyed.

Stayed from August 11–14 and had an excellent experience. The service was top-notch—warm, professional, and truly attentive. Staff were very English-friendly, which made everything smooth and stress-free as an international guest. The breakfast buffet was a highlight, offering a wide variety of local and Western options, all fresh and beautifully presented. The dining team was incredibly courteous and efficient. Our room was spacious, elegant, and spotless, with thoughtful touches like welcome fruit and a handwritten card that added to the luxury feel. The only minor drawback was the hotel bar—the selection was quite limited, and pricing felt a bit high for what’s offered. However, this didn’t take away from the overall experience. In terms of value, this hotel offers a true St. Regis experience at a very competitive rate. It’s a fantastic choice for both business and leisure travelers in Chengdu. I’ll definitely stay here again and highly recommend it.

This is a very old five star hotel. The lobby is small. The hotel fragrance smell smells like toilet freshener, the whole swimming pool bathrooms are very old design. You can use it without a problem, but there’s nothing luxury there. Breakfast choices are good but none of that taste great /quality that is like a five star hotel. When you asked for LGT they give you normal breakfast tea . My children at the waiters looks like MPV with no human touch. I have nothing good to say about this hotel other than the room size is big the housekeeping it’s OK, the front desk are fine. The food taste absolutely horrible. It really needs a good upgrade.

The hotel rooms we had were incredibly spacious. Decor a bit dated but it was nice. Loss of a star for the hotel giving away our requested adjoining two rooms when we missed our connection. This resulted in splitting up 1:1 parent and child to rooms down the hall. The next day there was an adjoining room available resulting in me having to pack up all my stuff again to move. They apparently would pack my stuff but I don’t trust anyone else to do that. The air conditioning wasn’t very strong. Thermostat set to 18.5 but never got below 24 it feels. The breakfast buffet is wonderful with a ton of options and they were all really good. Great spread. The gym was good although it again had very weak air conditioning and it was quite hot to exercise. The indoor pool has a weird mandatory swim cap rule even if you don’t put your head underwater. But the outdoor pool doesn’t have this rule but opens up many hours later. Overall it was a comfortable stay. Great walking distance to the nice shopping area of town.

Excellent value for money: service, location and comfort. Very spacious and clean rooms, comfortable large bed, great products offered in the room/bathroom and very friendly staff. Plus, the smell in the hotel is divine 😁. Areas for improvement: The A/C in the room is too noisy. The service level at breakfast can be slightly improved... All in all, a great stay at St. Regis, highly recommended!

Fantastic hotel. Service is impeccable. Everyone is so well trained. Gym facilities are comprehensive. Room is spacious. The only one downside is the cigarette smell that permeated my room. Affected my sleep. Other than that, great experience.

It was a fantastic stay, everything went simply excellent, especially butler services which was absolutely phenomenal. We came to celebrate my wife’s birthday, the room was lovely decorated with appealing props and flowers, made our stay unforgettable. The staff we encountered were all well kind and friendly, HSKP staff was a super-star, set up exactly what we wanted. Moreover, location of hotel is very convenient to sightseeing venues, lots of restaurants and retail shops. Highly recommend to anyone who travels to Chengdu, guarantee an amazing staying experiences on your way.

St Regis is a grand hotel that needs no introduction. Immense rooms, big and comfortable beds, excellent bathroom, great gym, delicious, varied and huge breakfast. It's one of the best 5 stars hotels brand in China. Nonetheless , we have to say that we had an issue with the air-conditioning. The air was not freezing enough, and we suffered from heat during the night, especially if you consider that the blankets are very thick. Considering that it's a five-star hotel of very high level, it wasn't up to par.