L
Google
We stayed three nights and had a great time. The resort is very tranquil and beautifully kept, with extensive grounds and a very clean beach.
The hospitality was great and staff in all areas were very welcoming and kept checking in to see if we were enjoying ourselves. The staff at the poolside and the Miri restaurant (both breakfast and dinner) were wonderful, as were those in the lobby bar area. But frankly all the staff we met were super.
Our room was very comfortable and very quiet, we slept really well. It was spotlessly clean and had every amenity we could have wanted. Butler service was very responsive and helpful too, and housekeeping did a beautiful job of cleaning and turndown every day.
The only slight negative point was that it was impossible to get a sun bed on the beach during our stay. This was partly due to the hotel not providing enough to begin with, but also due to trashy behaviour from other guests who ‘reserved’ beds by leaving a personal item on them, then going off and doing other things, hardly using them all day. The staff also found this irritating but said there was nothing they could do about it. Perhaps the hotel should reconsider its policy and/or provide more beds?
Overall, I give the resort 5 stars due to the tranquil setting and excellent hospitality.